COMMUNITY SERVICES PROGRAM LEADER III (VOLUNTEER PROGRAM) (HOURLY/NON-BENEFITED)

Job Description:

COMMUNITY SERVICES PROGRAM LEADER III (VOLUNTEER PROGRAM) (HOURLY/NON-BENEFITED)

Description

The City of Santa Fe Springs is seeking a highly-motivated individual for the position of Program Leader III in the Police & Community Services Department . This is an hourly/non-benefited position in the Police & Community Services Department volunteer program. Incumbents are expected to work approximately 25-29 hours per week on a flexible schedule including evenings, weekends, and holidays.
PLEASE NOTE:
Recruitment is set to close on Wednesday, April 29, 2026 at 5:00pm OR when the first one-hundred (100) qualified applications are received ; whichever occurs first . Applicants are encouraged to apply promptly as this recruitment may close at any time.
Community Services/Administration:
The Police & Community Services Department is responsible for the development, implementation, and planning of the volunteer and court-ordered volunteer programs, which includes city-wide volunteers used in various city departments, along with participation in a court-ordered volunteer program.

POSITION PURPOSE:
Under general supervision of Police & Community Services Director, Deputy Director, Supervisor, Coordinator, the Community Services Program Leader III organizes, promotes ,leads, instructs, and conducts a variety of programs, projects, functions and events in the Police & Community Services Department.

DISTINGUISHING CHARACTERISTICS:
This is the advanced journey level position within the series. Employees within this class are distinguished from the levels I and II by the performance of the more complex and specialized duties. This position also provides training and oversight for front-line staff and assists supervising staff with development and leadership of programs and services.

SUPERVISION RECEIVED
The position receives direct supervision from the Deputy Director of Police & Community Services.

SUPERVISION EXERCISED:
This position provides functional supervision of assigned subordinate personnel. May provide supervision including instructing, training and directing Community Program Leader levels I, II and volunteers.

A. Held in Common: Supports the Mission of the City and its Elected and Appointed Officials.Provides courteous and timely service to the public as the ultimate employer.Works cooperatively with other City employees and volunteers.Exhibits integrity and displays ethical behavior.
B. Essential Job Specific Duties: Plans, develops, and leads the implementation of police and community service activities for volunteers, court-ordered volunteers, children, teens, adults and older adults including dances, sports, contests, tournaments, games, arts & crafts, day camps, special events and programs.Provides supervision, leadership and instruction to subordinate personnel and volunteers in assigned program areas.Assists with facility rentals and city programs, oversee and provide coverage to a variety of community services facilities which includes parks; set up and take down tables, chairs, and equipment, for classes, activities, events and meetings.Assists in maintaining and preparing facilities and/or parks for patron use, drop-in customers and special programs/events/activities.Assists with general office duties, including cashiering, answering phones, greeting patrons, typing, data entry, copying and filing.Identify program needs; determine, gather and prepare materials and equipment for the implementation of programs and/or activities.Develop and maintain good working relationships with parents, children, older adults and local public or private organizations and businesses which will benefit programs, activities and participants.Maintains discipline at local city facilities; responsible for day-to-day program problem solving.Monitors the proper and safe use of facilities and equipment by patrons and/or program participants.Responds to patrons' needs for assistance and information.
C. Other Job Specific Duties: Assists with facility reservations and programs, including phone and front counter contact, registering patrons for classes and programs processing receipts and record keeping.Assists patrons and other Police & Community Services Department staff in routine and emergency situations including administering first aid.Assists with coaching/instructing the basic and fundamental skills of football, basketball, volleyball and soccer.Assists patrons and other Community Services Department staff in routine and emergency situations including administering first aid.Attend staff meetings, trainings and workshops.Adhere to City and departmental policies and procedures.Supports and models the identified vision, values and goals in the Police & Community Services Department. Inspects facilities and equipment and recommends maintenance and repair work.Orders and maintains inventory of necessary supplies.Organize, promote, and lead diversified community service activities including volunteer and court-ordered volunteer programs.Writes articles for City and Chamber newsletters, council briefs, and other written reports as assigned; maintains good public relations.Performs other related duties as required or assigned.

REPRESENTATIVE COMPETENCIES AND QUALIFICATIONS:
The requirements listed below are representative of the knowledge, skill and ability required to satisfactorily perform the jobs essential duties and responsibilities.

Knowledge of:

Policies, procedures, and regulations governing the conduct and safety of persons participating in city programs or using equipment and facilities; English grammar, punctuation, spelling and composition; recreational and cultural activities for children, youth, adults, or older adults, and volunteer program general policies and practices.

Ability to:

Exercise good judgment and problem solving skills; work independently while supervising facilities, staff and patrons; develop and maintain effective working relationships and tact, courtesy, alertness in responding to internal and external customers; operate modern office equipment including computer equipment software programs, and audio visual equipment; lead and instruct children, youth, adults and volunteers in a variety of activities; follow written and oral instructions; communicate clearly and effectively with program participants, community groups, the public, City officials and staff; work with accuracy and attention to detail; effectively organize and prioritize assigned work; handle medical emergencies and injuries in a calm and effective manner, including provide basic first aid; lift up to 45 lbs.; work indoors and outdoors; work varied shifts, including nights, weekends, and holidays.

EDUCATION AND EXPERIENCE:

The following requirements generally demonstrate possession of the minimum requisite knowledge and ability necessary to perform the duties of the position. A typical way to obtain these would be:

• Graduation from high school or equivalent plus two (2) years of completed college coursework is required in the areas of Communications, Education and Recreation, Physical Education or related field OR
• Two (2) years experience in community services, recreation, physical education, education, public relations, or a related field, including two (2) years experience interacting with the public AND must be at least 18 years of age.
• Ability to speak and understand Spanish preferred.

LICENSE OR CERTIFICATE:

• Possession of CPR, AED, and First Aid Certificates are required.
• A valid State of California driver's license and an acceptable driving record.

NEPOTISM POLICY:
Relatives may be appointed regardless of the designation of full or part-time classification. Candidates with relatives employed by the City will be excluded from applying for a vacancy if one or more of the following criteria exist: 1) The appointment of a relative would place one in a supervisory capacity directly over the other; 2) The appointment would create a situation in which it is conceivable personal gain for one could be obtained by the actions of the other; 3) The appointment would create a situation where performance or non-performance of either would have a direct effect upon the performance of the other; 4) The appointment would create a situation where the confidentiality of either could be compromised. Candidates with relatives employed by the City will be evaluated on a case-by-case basis. "Relative" shall be defined as: mother, father, son, daughter, brother, sister, grandmother, grandfather, grandchild, spouse, domestic partner, step mother, step-father, step-sister, step-brother, stepchild and step grandchild.

WORKING CONDITIONS:
The work environment characteristics described are representative of those an employee encounters in performing the essential functions of this job.

• Work is performed indoors and outdoors.
• Noise level is quiet to loud.
• Hazards are minimal.
• Occasional exposure to bodily fluids.
• Occasional exposure to chemicals, fumes, gases, and odors.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable employees with disabilities to perform the essential duties.

• Stand, sit, walk, kneel, crouch, stoop, and bend.
• Push, pull, and reach overhead and above shoulders.
• Hear and speak both in person and on the telephone.
• Use hands and fingers to operate office equipment.
• See well enough to read documents and operate office equipment.
• Lift and move up to 45 pounds.

Non-Benefited

Closing Date/Time: 4/29/2026 5:00 PM Pacific

Salary:

$20.88 - $27.24 Hourly