ADMINISTRATIVE SERVICES MANAGER I

Job Description:

ADMINISTRATIVE SERVICES MANAGER I

Description

Position/Program Information

EXAM NUMBER

MV1002A-EA

TYPE OF RECRUITMENT

Open Competitive Job Opportunity - Emergency

REPOSTING INFORMATION:
This announcement is a reposting to reopen the filing period

FILING PERIOD

Applications will be accepted starting Thursday, April 30, 2026, at 8:00 AM. (PT) until Thursday, April 30, 2026, at 5:00 P.M. (PT)

__________________________________________________________________

The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.
The Department of Military and Veterans Affairs is seeking qualified candidates to fill an emergency Administrative Services Manager I vacancy related to the homelessness crisis.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.

Those who successfully pass the assessment will be considered for permanent appointment to Administrative Services Manager I.

DEFINITION:
Independently performs a full range of difficult to complex analytical assignments and makes recommendations on complex issues which directly impact departmental programs and administrative operations, and which may be of a confidential or sensitive nature.

CLASSIFICATION STANDARDS:
Positions allocable to this journey-level analyst class are typically located in central administrative departments or the central administrative office of a line department, receive general supervision from a higher-level supervisor or manager and are responsible for independently carrying out a full range of difficult to complex analytical assignments within one or more administrative functional areas. Some positions may require incumbents to lead or supervise a unit of lower-level analysts. Assignments require the use of discretion and care in the handling of confidential and sensitive information used to support management decisions, as well as professionalism and tact in dealing with individuals such as higher-level staff members, managers, and professionals from other organizations on sensitive or controversial issues of considerable consequence or importance.
Incumbents are responsible for carrying out work assignments which require the use of sound professional judgment, initiative and creativity in identifying and selecting research and analytical methods and techniques to address and resolve complex, controversial, and/or sensitive problems related to administrative functions such as human resources, contracts, budget, finance, and other closely related, sensitive and confidential administrative functional areas. Work tends to be covered by a wide variety of principles, policies, rules, practices, precedents and guidelines; incumbents are expected to use judgment in interpreting and adapting application of these provisions in the analysis of specific cases. Recommendations have significant impact on higher-level staff and management decisions. Incumbents in supervisory positions are responsible for providing full administrative and technical supervision to lower-level staff.

Assignments are made in terms of overall objectives and resources available, with the incumbent and supervisor working in consultation to develop deadlines, the scope of assignments and expected results. Incumbents are responsible for applying a detailed understanding of the various principles, concepts, methods, and techniques applicable to their functional area in planning and carrying out their assignment, resolving issues and conflicts that emerge, and keeping the supervisor informed of progress and potentially controversial matters identified. Completed work is evaluated in terms of soundness of approach, overall quality and results in meeting objectives and feasibility of recommendations made.

These positions differ from those belonging to the lower-level Management Analyst class in that, although incumbents in the latter class may perform some complex analytical assignments, the majority of the work consists of a variety of recurring to moderately complex assignments, while positions within the Administrative Services Manager I class predominantly perform a full range of difficult to complex analytical assignments. In addition, some positions in the Administrative Services Manager I class lead or supervise lower-level analysts performing less complex analytical assignments.

Essential Job Functions

ESSENTIAL JOB FUNCTIONS

Conducts complex and sensitive research assignments requiring locating and gathering of data from multiple sources and interpretation of often conflicting and ambiguous data to reach sound conclusions; identifies research problems and challenges, determines analytical techniques appropriate to an assignment's purpose; develops statistical and information-gathering processes to ensure quality, integrity, validity, and relevance of data obtained for analysis and decision making purposes.

Compiles information by grouping and/or categorizing the information (e.g., in tables, spreadsheets, data files) in meaningful ways in order to facilitate meeting specific analytical requirements.

Uses qualitative and/or quantitative analytical methods in order to identify issues, summarize findings and draw fact-based conclusions often based upon large amounts of information.

Analyzes complex operational, financial, program and other issues and makes recommendations on appropriate courses of action; participates in the development of options and positions that meet objectives and best balance the interests of various stakeholders; develops and/or recommends the development of programs or policies to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success.

Prepares a variety of documents (e.g., reports, business correspondence, memoranda) often of a highly sensitive nature requiring the exercise of organizational acumen; uses appropriate software programs (e.g., word processing, desktop publishing, presentation) to create materials in a variety of formats and approaches in order to effectively communicate information to various audiences (e.g., departmental personnel, members of the public, governing boards).

Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations) often on sensitive and confidential issues; participates in meetings to make presentations, provide advice and/or consultation services, resolve conflicts, mediate disputes, and negotiate agreements; coordinates activities with County central agency and departmental staff, contractors, consultants, outside agencies, etc., to ensure that programs are successfully implemented.

Monitors processes and programs by gathering and analyzing relevant information in order to ensure that processes are capable and stable, and programs are proceeding as planned; monitors emerging issues and concerns in order to develop timely, proactive responses.

Evaluates the effectiveness of various programs by comparing program outcomes to program goals in order to determine whether to continue, modify, or discontinue programs.

Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying Federal and State laws, County and local ordinances, and departmental policies and procedures in order to ensure all work done complies with established guidelines and requirements.

GENERAL COMPETENCIES:

Knowledge:

• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  
• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, and coordination of people and resources.
  
• Clerical - Knowledge of administrative and clerical procedures and systems such as managing files and records, designing standard forms, and other general office procedures and terminology.
  
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  

Skills:

• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  
• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  
• Mathematical Reasoning - The ability to choose the right mathematical methods or formulas to solve a problem.
  
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  
• Coordination - Includes planning, scheduling, organizing, prioritizing, and monitoring work activities by utilizing resources (both human and material) to their fullest and aligning work plans with departmental goals.
  
• Time Management - Managing one's own time and the time of others.
  
• Instructing - Teaching others how to do something.
  
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  
• Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
  
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  

Abilities:

• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  
• Written Expression - The ability to communicate information and ideas in writing so others will understand.
  
• Reasoning - The ability to apply the rules of logic when synthesizing a variety of information to identify a problem or reach a workable decision, resolution, or recommendation.
  
• Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  

Requirements

TRAINING AND EXPERIENCE:

Option 1

A Bachelor's degree from an accredited college or university -AND- *Three years of experience performing analytical assignments, two years of which must have been at the associate analyst level**, primarily researching, analyzing and synthesizing data, as well as making recommendations for resolving administrative or operational problems within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field.

*A Master's degree or higher in Business Administration, Public Administration, Law or closely related field may be substituted for one year of the required experience.

Option 2

Five years of experience performing analytical assignments, two years of which must have been at the associate analyst level**, primarily researching, analyzing and synthesizing data, as well as making recommendations for resolving administrative or operational problems within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field.

**Associate analyst level work involves 1) the independent performance of a variety of routine to moderately complex assignments and/or 2) under more direct supervision, the performance of complex assignments. Both types of assignments require the use of established research and analytical methods and techniques, as well as sound professional judgment to analyze and resolve problems and issues related to administrative functions such as human resources, budget, finance, grants, contracts and other closely-related administrative functional areas. This level of work is generally assigned to positions in classifications above the entry level classification of the respective series.

Note: For a fuller description of associate-level analytical work, refer to Los Angeles County's Management Analyst classification (Item #1848).

You MUST meet one of the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.

LICENSE:

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS:

2 - Light.

Positions within this class require light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

SPECIAL REQUIREMENT INFORMATION

Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made.

FALSIFICATION of any information may result in DISQUALIFICATION.

EXAM CONTENT

Before the end of your initial work period, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.

Additional Information

APPLICATION AND FILING INFORMATION:
Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.

Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add [email protected] , as well as [email protected] , and [email protected] to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.
Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

SOCIAL SECURITY NUMBER:
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:
For applicants who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Refer to their website for more information: http://lacountylibrary.org .

NO SHARING OF USER ID, EMAIL AND PASSWORD:
All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Have any questions about anything listed above? Contact us:

Department Contact Name: MVA Examinations
Department Contact Phone: (213) 765-9624
Department Contact Email: [email protected]
Teletype Number: (800) 899-4099
Exam Number: MV1002A-EA

SUPPLEMENTAL QUESTIONNAIRE:
The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements. Please fill out your application and minimum questionnaire completely and correctly to receive full credit for any related education, training, and job experience. For each job held, give the name and address of your employer, your actual job title, beginning and ending dates, description of work performed, total number of hours worked (full or part-time). Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for this job. Your application will be rejected if it is incomplete. We may reject your application at any time during the selection process.

For detailed information, please click here

Closing Date/Time: 4/30/2026 5:00 PM Pacific

Salary:

$89,707.68 - $120,888.00 Annually