Community Program Manager

Job Description:

Community Program Manager

Description

Description

The Community Program Manager strengthens programs and partnerships supporting children and families across Alameda County through systems-building. This position plans, coordinates, and implements community-based initiatives focused on Parent Partnership, Fatherhood, and Neighborhoods Ready for School. Working closely with staff, community partners, and stakeholders, the Program Manager leads program development, contract and project management, data analysis, technical assistance, and cross-program coordination to improve access, alignment, and outcomes for families while ensuring programs reflect agency goals and community needs.

• Support Community Programs strategies and initiatives by developing work plans and accountability structures, and integration efforts to ensure timely implementation of program priorities.
• Monitor program performance using data and continuous quality improvement practices; prepares reports and recommendations.
• Manage contracts and provide technical assistance to community partners, including reviewing scopes of work, budgets, reports, compliance, and program effectiveness.
• Support funding and procurement processes, including Request for Proposals (RFPs) and contract renewals.
• Collaborate across teams to document program impact and support early childhood systems and policy initiatives.
• Serve as liaison between contracted partners, Data & Evaluation and department leadership to address challenges and support solutions.
• Serves as a liaison to interagency teams as a subject matter expert for the Community Programs Department.
• Represent the Community Programs Department on interagency teams and partner meetings.
• Use agency data systems to track contract reporting and manage multiple program contracts.

Qualifications

Minimum Qualifications:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. Additional experience and/or education can be substituted to meet typical qualifications. A typical way to obtain the required qualifications would be:

Five (5) years of increasingly responsible experience in program management, administration, and development specific to the program area of assignment and a bachelor's degree* from an accredited college or university with major coursework in a closely related field applicable to the position. *A degree is not required. Additional relevant work experience may be substituted for the bachelor's degree.

Travel within Alameda County is necessary to carry out job duties. Some travel outside Alameda County is occasionally required.

Knowledge of:

• Project Management principles
• Systems-building approaches, including systems alignment, cross-program integration, and collaboration across agencies and community partners
• Public procurement and documentation standards for competitive and non-competitive grants
• Ethnically and culturally diverse communities, particularly those in Alameda County 
• Local Alameda County community resources available to families 
• Engagement strategies for effective community outreach and engagement 
• The challenges that low-income and underrepresented families face 
• Principles, practices, funding sources and administrative requirements of a grants process
• Principles and practices of delivery of health and human services
• Program development, planning and evaluation methodologies
• Practices and techniques of programmatic analysis and report preparation
• Applicable federal, state, and local laws, rules and regulations
• Practices of contract negotiation, development and management
• Basic budgetary and financial recordkeeping procedures, and principles of public administration
• Proficiency in Office 365 programs including strong excel skills; Salesforce and Smartsheet experience preferred.

Ability to:

• Establish and maintain effective, collaborative working relationships with a wide range of professionals including but not limited to staff, partnering agencies, community partners and other stakeholders or providers
• Navigate complex, evolving, and sometimes ambiguous environments while maintaining forward momentum and focus on goals
• Demonstrate initiative, flexibility, and a solutions-oriented (“can-do”) approach to work, including the ability to adjust priorities as needed
• Coordinate and/or provide informal and formal trainings and presentations to diverse audiences
• Effectively represent the program and agency in meetings
• Effectively facilitate group meetings
• Plan, monitor and evaluate program and service delivery
• Develop and maintain data collection and reporting processes
• Demonstrate cultural awareness and sensitivity in a variety of contexts
• Work in a multidisciplinary team setting
• Think proactively, anticipate and identify problems, gather information/data to analyze situations, and develop effective recommendations and solutions
• Exercise sound judgment within generally established policies and procedures to select appropriate strategies and make and carry out effective decisions
• Communicate clearly and effectively, orally and in writing, to staff, the Commission, partners, and the public
• Read, analyze and interpret common professional publications, policy documents, financial reports and related business documents and information
• Demonstrate initiative and work independently
• Plan and organize work to ensure organizational and program goals are achieved
• Adapt, with minimal or no advance notice, to changes in agency operations and work assignments or procedures

Please note:

• We are currently working a hybrid 2 day per week in-office schedule and employees also come to the office to attend meetings and as requested.
• All First 5 employees must live and work in California. 
• The salary range for this position is $99,000 to $142,000 and as an independent government agency, the posted salary is the set salary range for this position. We cannot offer salaries above this posted range.  
• We conduct reference and background checks for all potential employees. 
• We plan to have interviews on July 6th, due to the Independence Day holiday.

 About First 5 Alameda County

First 5 Alameda County believes every child in Alameda County should have optimal health, development, and well-being to reach their greatest potential. Through innovative programs and policy advocacy, we help provide children and their families access to resources that support their first five years of development.

Join our mission-driven team that in partnership with the community, supports a county-wide continuous prevention and early intervention system that promotes optimal health and development, narrows disparities, and improves peak years of child development.

 

First 5 Alameda County Benefits

We offer a comprehensive benefits package with health care options to meet the diverse needs of our employees and their families. These benefits include but are not limited to Medical, Dental, & Vision Coverage, $1,500 credit per year to spend on benefits, Health and Dependent Care Flexible Spending Accounts (FSAs), Employer Paid & Voluntary Life & AD&D Insurance, Long-Term Disability Insurance, Retirement Plans including the ACERA Pension Plan, Commuter Benefits, Employee Assistance Plan and more.

 

We also offer paid vacation, paid time off and sick time. We have 17 paid holidays including the week between Christmas Day and New Year's Day as paid time off.

Salary:

$99,000.00 - $142,000.00 Salary