Victim Services Supervisor

Job Description:

Victim Services Supervisor

Description

Summary

Minimum Starting Salary: $29.9983 per hour

The City of Waco Seeks:

An experienced and proactive Victim Services Supervisor who is willing to manage the victim services work group for the Waco Police Department. If you are detail-oriented, organized, enjoy working with the public, and can maintain strict confidentiality, this position may be for you. Apply today!

Minimum Qualifications
Required:

• Bachelor's Degree in Criminal Justice, Business, Social Work, Psychology or a related field AND
• Four (4) years experience in human services or a related setting; or equivalent combination of education and experience.

Preferred:

• Criminal Justice Experience.

Licenses and Certifications
Required:

• Must possess a valid Texas Driver’s License.

Position Description

Under basic supervision, manages operations and staff of the Victim Services work group for the Waco Police Department (WPD); assures compliance with state laws and regulations.

Essential Functions

• Manages operations of the Victim Services work group; assures that appropriate services are provided and work is performed in compliance with state laws, City policies and WPD quality standards; interprets policies and procedures governing the confidentiality requirements and release of public records and information.
• Provides ongoing assistance, crisis counseling and follow-up to the victims of crimes; provides crisis intervention and coordinates special events; addresses community organizations and advocate groups to explain the goals of the Victim Services program.
• Supervises, trains and monitors staff; reviews work performed and assures that quality standards are met; meets regularly with staff to discuss and resolve technical issues, workload and records system integrity.
• Reviews work group activities, records and files and prepares summary and status reports.
• May be required to respond afterhours, including holidays and weekends, in the event of a departmental or City-wide emergency.
• Operates a City vehicle to safely transport people, equipment, and materials between city offices and other
  locations in and around the city.

The City of Waco offers a complete benefits package for eligible employees including; health, dental, vision, Employee Assistance Program (EAP), Flexible Spending Accounts, life insurance, long term and short term disability, retirement, deferred compensation plans, holidays, vacation, sick leave, credit union and savings bonds.

To learn more about the benefits offered, visit our Benefits page.

Why Work For Waco:

• Meaningful and challenging work
• Make a difference and improve communities
• Competitive Salary and Benefits
  • Full Range of Benefits, including Health, Dental, Vision, Disability, and Life Insurance
  • Mandatory TMRS Retirement Plan with a 2:1 City Match
  • Education Assistance Program
  • Paid Parental Leave
  • Employee Assistance
  • Longevity Pay
  • And More!
• Chance to do work you are passionate about
• Desire to give back

Closing Date/Time: 7/24/2026 11:59 PM Central

Salary:

See Position Description