Patient Services Supervisor - Combest Central Community Health Center

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Patient Services Supervisor - Combest Central Community Health Center

Texas Tech University Health Sciences Center Lubbock, TX

Location: Lubbock, TX
Categories: Public Health
Job Type: Full Time
Posted: Jul 11, 2026

Job Description:

Patient Services Supervisor - Combest Central Community Health Center

Description

Patient Services Supervisor - Combest Central Community Health Center
Lubbock
45382BR

Position Description
Supervises day-to-day activities for the PSS team, ensuring coverage and efficiency across the assigned functional unit. Monitors performance and productivity, provides coaching, and conducts employee evaluations. Manage employee timesheets and leave reporting. Coordinates with other teams to ensure consistent service standards. Trains other PSS team members.

Major/Essential Functions

Provides direct support to the Clinic Department Administrator in the oversight of daily clinic operations.
Supervises PSS in the scheduling of appointments, patient check-in/check-out processes, and the accurate maintenance of patient records.
Develops and maintains the PSS staff schedule in alignment with clinic operations and staffing requirements.
Coordinates and monitors training programs for front office staff to ensure competency and consistency in service delivery.
Works collaboratively with the finance department to process clinic charges, submit insurance claims, and provide timely responses to patient and insurance provider inquiries while ensuring compliance.
Conducts verification of third-party insurance coverage and benefits.
Prepares and submits administrative reports as requested by leadership.

Required Qualifications
High School diploma or equivalent and 5 years of experience.

To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=918162

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.

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