PROGRAM ADMINISTRATOR (FRANCHISE)

Job Description:

PROGRAM ADMINISTRATOR (FRANCHISE)

Description

ABOUT THE POSITION

The Clark County Department of Business License is seeking qualified candidates to apply for the Program Administrator position. This position is responsible for reviewing and analyzing franchisee performance and ensuring compliance with County Code and franchise agreements. The Program Administrator confers with and represents the department and the County in meetings with staff from other departments, as well as representatives of governmental, community, business, professional, public agencies, and members of the public. This position serves as a liaison to various committees and commissions, providing staff support while negotiating, administering, and overseeing a range of agreements and service contracts. The incumbent prepares technical, statistical, and narrative reports; correspondences; and other written materials. The ideal candidate will contribute to the efficiency and effectiveness of the Franchise Division's services by offering recommendations and directing or participating as an active member of a work team. Additionally, the Program Administrator leads the development of goals and procedures for the Franchise Division. This position also completes informational surveys, prepares and submits reports to various regulatory agencies, funding sources, and other organizations. The incumbent may direct the work of professional, technical, or administrative support staff on a project or day-to-day basis. Responsibilities also include ensuring that required franchise-related information is posted accurately in accordance with applicable local and state laws and overseeing the maintenance of accurate records and files for the Franchise Division.

THIS RECRUITMENT IS LIMITED TO THE FIRST 250 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED.

This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources.

Human Resources reserves the right to call only the most qualified applicants to the selection process.

Some positions may be confidential positions and are excluded from membership in the union.

Some positions may be non-union positions and are excluded from membership in the union.

MINIMUM REQUIREMENTS

Education and Experience: Bachelor's Degree in Business, Public Administration or a field related to the programmatic or service area to which assigned AND four (4) years of full-time professional and/or administrative experience in an area related to assigned program or unit. Prior lead or supervisory experience is desirable. Equivalent combinations of education and experience may be considered. An advanced degree in appropriate field preferred.

All qualifying education and each experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. All details must be written in your own words and cannot be copied from job descriptions or other external sources.

Working Conditions: Attend meetings outside of normal working hours.

Licensing and Certification: Specified positions may require possession of valid Nevada Class C driver's license at time of appointment.

Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted.

Citizenship: Candidates must be legally authorized to work in the United States. Please note, Clark County does not provide H1B visa sponsorships or transfers for any employment positions.

Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination.

EXAMPLES OF DUTIES

• Plans, organizes, assigns, supervises, reviews and evaluates the work of professional, technical and/or support staff.
• Recommends selection of staff; trains staff in work procedures; administers discipline as required.
• Directs and or recruits, trains and reviews the work of volunteers; ensures their effective use within the program or service unit requirements.
• Plans goals, objectives, policies and work standards for the program or unit; provides input into the program's budget.
• Develops and modifies techniques and formats to evaluate pilot or current program or unit effectiveness and to determine the need for modification and/or new program development.
• Researches and develops alternatives; ensures that the program or unit is meeting the departmental mission; locates funding sources, service deliverers and other resources; designs and implements program procedures and manuals.
• Contributes to the overall quality of the program's service provision by developing and coordinating work teams and by reviewing, recommending and implementing improved policies and procedures.
• Monitors assigned program or programs; ensures compliance with departmental mission, funding source regulations and other guidelines.
• Acts as the program/service unit and County representative with other departments, community organizations and public and private service providers, funding sources, community and business organizations; answers questions, resolves problems and provides information and technical assistance as required.
• Makes presentations to a variety of community groups; promotes the programs through developing contacts with various organizations and through media announcements.
• Monitors changes in legislation that may effect program/service unit operations or service delivery; evaluates their effect upon program or unit activities and recommends appropriate policy and procedure modifications.
• Maintains or directs the maintenance of accurate records and files.
• Prepares a variety of correspondence, reports, policies, procedures, program documentation and other written materials.
• May provide staff support and guidance to a policy board or committee.
• Uses standard office equipment, including a computer, in the course of the work.
• May drive a motor vehicle to attend meetings and visit various work sites.

PHYSICAL DEMANDS

Mobility to work in a typical office setting, use standard office equipment; vision to read printed materials and a computer screen; and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.

Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes:

• Flexible Schedules including 4/10 options
• More Money in Your Pocket
  • 100% Employer Paid Defined Benefit Retirement
  • No Social Security Deduction
  • No State Income Taxes
• Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO)
  • Medical - Employer pays 90% of premium
    • Pharmacy Benefits (30, 90-day retail or mail order fills)
    • 24/7 Telephone Advice Nurse - no employee cost
    • Teledoc, Doctoroo, and Dispatch Health
• Retiree insurance - eligible after 5 years of service
• Dental
• Vision
• Life Insurance - Employer Paid
• AD&D - Employer Paid
• Long Term Disability - Employer Paid
• Generous Leave Accruals that include:
  • 13Paid Holidays includinga Floating Birthday Holiday
  • Paid Vacation Leave
  • Paid Sick Leave
  • Holiday Leave
• Other leave options
  • Catastrophic Leave
  • Parental Leave - Up to 90 days
• Wide Variety of Voluntary Benefits that include
  • Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance.
  • Trustmark - Permanent Life Insurance benefits and long-term care.
  • Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance
  • TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available
  • Morgan Stanley - Deferred Compensation Plan
• Employee Assistance Program
• Onsite Fitness Center - $12/month

*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit.

Closing Date/Time: 9/22/2026 5:01 PM Pacific

Salary:

$42.43 - $62.67 Hourly