Probation Aide

Job Description:

Probation Aide

Description

Position Description

FINAL FILING DATE: Friday, October 11, 2024
Exam#: 24/60F02/09MM

The Probation Department is a law enforcement agency within the County of Monterey, with 5 major divisions: 4 operational divisions (Adult, Juvenile, Juvenile Hall, and Youth Center), and one infrastructure division, Administration, which includes Finance, Personnel, Training, Grants and Contracts, and Technology. The Department has about 290 permanent positions (with the majority being sworn officers), in addition to temporary staff and interns. Probation is a fast-paced environment which requires excellent customer services skills, personal initiative, adaptive thinking, strong ethics and commitment while maintaining a sense of family and camaraderie.

Position Summary
The Probation Department has multiple vacancies and is looking to hire full time and part time Probation Aides at the various locations which may include Juvenile Hall, Youth Center, Adult and Juvenile Divisions. Probation Aides are paraprofessionals responsible for providing technical support services to Deputy Probation Officer staff with juvenile or adult probation cases. Under close supervision, Probation Aides learn to apply the principles and techniques of probation work; complete form letters and other routine correspondence; communicate and work with collaborative agencies; be able to read court documents and follow court orders.

The Eligible List generated from this examination may be used to fill current and future vacancies department-wide on a full-time, part-time, or temporary basis.

Examples of Duties

• Prepares reports and maintains records and statistics; completes forms, types form letter and other routine correspondence; inputs and accesses data using a computer
• Relieves probation officers of drug testing responsibilities; obtains and verifies urine samples; orders and maintains drug testing supplies and assists in recordkeeping of test results; follows specific procedures to preserve the chain of evidence.
• Assists probation officers in obtaining or locating various required reports such as police reports, school reports and psychiatric reports.
• May transport probationers; may pick up and deliver documents, reports, receipts or other probation related materials.
• Conducts program orientations for probationers assigned to the Home Confinemen Program; provides program related information and explains related rules and regulations to probationers; schedules orientation sessions; compiles required forms, assists probationers with completion of forms and reviews forms for completeness and accuracy.
• Runs computer criminal investigation reports and Department of Motor Vehicle records checks on probationers.
• Monitors juvenile probationers' school attendance; checks school attendance rosters informs probationers' parents of school attendance problems and encourages parents to monitor school attendance; refers cases requiring further action to a probation officer.
• Assists probation officers with basic casework functions, such as reviewing and filing mail in probation reports; verifies case information submitted by probationers.
• Installs home monitoring equipment on probationers' wrists or ankles; explains to probationers how to connect the equipment to the telephone; receives, inspects and cleans returned equipment.

To view the complete job description, please visit the Monterey County website: Probation Aide

THE SUCCESSFUL CANIDATE
Will have a proven track record demonstrating the following knowledge, skills, and abilities:

Working Knowledge of:

• Standard office procedures, including filing, operating a computer and record keeping
  
• Effective public relations and leadership techniques, and basic human behavior.
  

Some Knowledge of:

• The role of the Probation Department in the criminal justice system
• General causes of crime and delinquency
• Court terminology

Skill and Ability to:

• Read, understand, interpret and explain rules and regulations related to probation services
• Make oral presentations before groups of probationers
• Keep accurate and complete records and files
• Input and access data using a computer
• Learn to install home confinement monitoring equipment on probationers' persons
• Apply judgement, assume responsibility and use discretion in determining when to ask for assistance or refer questions to a higher level of authority
• Establish and maintain effective working relationships; establish rapport with persons of differing ethnic and socioeconomic backgrounds
• Effectively cope with hostility and aggressive behavior in stressful circumstances
• Communicate effectively both orally and in writing
• Learn to operate drug testing equipment

Examples of Experience/Education/Training

Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is:

Experience:
One year of clerical or public service experience in a position which provided exposure to and experience with court terminology, clerical processes and public contact.

Additional Information

CONDITIONS OF EMPLOYMENT
The required conditions of employment include, but are not limited to the following:

• Successfully complete a background check to include fingerprinting.
  
• Possess a valid California Class C driver’s license issued by the State Department of Motor Vehicles, at time of hire and maintain a satisfactory driving record
  
• Be available to work a flexible schedule, including evenings, weekends, and during times of disaster and/or emergency.
  

BENEFITS:

Monterey County offers an excellent benefits package. To view the J Unit Benefit Summary please visit our website J Unit Benefit Summary Sheet This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing.

NOTES:
As a condition of employment, prospective employees will be required to submit a background review which may include a review of information concerning present and/or prior employment, driving record, and record of criminal conviction. Employees must have and show their Social Security Card on the first day of work. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly and you will not be eligible for the benefits listed in the summary. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst Monica Molina at (831) 755-3916.

APPLICATION & SELECTION PROCEDURES

Apply On-Line at www.co.monterey.ca.us/personnel,

by Friday, October 11, 2024, 11:59 PM (PST)
Hard copy applications may also be obtained from and submitted during normal business hours,

Monday - Friday, 8:00 AM - 5:00 PM by contacting:

Monterey County Probation

Attn: Human Resources
20 E. Alisal Street, 2nd Floor
Salinas, CA 93901
Monica Molina Phone: 831-755-3916 FAX: 831-759-7246

The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include:

• A completed County of Monterey employment application
• Responses to the supplemental questions

Applicants who fail to provide all required materials by the application filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. To assess applicants' possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination.

EQUAL OPPORTUNITY AND REASONABLE ACCOMODATION
Monterey County is a drug-free work place and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Monica Molina Senior Personnel Analyst, at (831) 755-3916, or molinaml@countyofmonterey.gov

http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet

Closing Date/Time: 10/11/2024 11:59 PM Pacific

Salary:

$3,731.87 - $5,094.27 Monthly