Senior Client Services Specialist

Job Description:

Senior Client Services Specialist

Description

An exciting opportunity is now open!

Senior Client Services Specialist

$38.02 - $50.94 Hourly DOE

$79,072 - $105,965 Annually DOE

Opening Date: October 23, 2024

Closing Date: November 15, 2024

This is an advanced journey-level position that works independently, performs a variety of complex, specialized functions, and works closely with the administration of rental assistance programs.

We are seeking a candidate who is passionate about building strong customer relationships and has a genuine desire to help others. They must have excellent problem-solving skills, the ability to think on their feet, and enjoy collaborating with team members.

What our team is looking for:

Any equivalent combination of education and/or experience likely to provide the required core competencies may be considered. A typical combination that is qualifying may include:

• An associate degree with coursework in liberal arts, humanities, social work, business, or public administration or related field, and
• Five (5) years of responsible experience in caseload management with an assisted housing or other social services programs and customer service, with a minimum of one (1) year of lead experience providing training and technical assistance.
• A bachelor’s degree is preferred.

Our Ideal Candidate:

The successful candidate will join a dynamic team of professionals and will possess the following skills:

• Customer/Client Service
• Effective Communication Skills
• Integrity
• Teamwork
• Technical Skills

For a detailed description of the position's essential functions, please click HERE .

We encourage all suitably qualified and interested team members to apply for this exciting new opportunity by filling out your application and supplemental questions in the SCCHA Career Center .

For further information or details please contact Molly Ibarra at molly.ibarra@scchousingauthority.org or (408) 993-2975.