Police Records Technician I/II

Job Description:

Police Records Technician I/II

Description

Description/Special Instructions

The City of Elk Grove is now accepting applications for the position of

POLICE RECORDS TECHNICIAN I/II

Police Records Technician I: $47,070.00 - $63,091.00 Annually

Police Records Technician II : $54,679.00 - $73,289.00 Annually

The City of Elk Grove is looking for an individual with excellent attention to detail with the ability to effectively multi-task and work well under pressure, to join the Police Department as a Police Records Technician I/II. The ideal candidate will possess strong collaboration & interpersonal skills and thrive in a team environment. The Records team is currently comprised of a group of hard-working individuals who enjoy a professional, supportive, and inclusive work environment.

Tentative Recruitment Timeline (subject to change)
Filing Deadline: 11:59 PM on November 29, 2024
Written Exam: December 6, 2024
Oral Board Interviews: December 17, 2024 (in person)
Final Selection Interviews: December 19, 2024 (in person) The City offers a competitive salary and generous benefit package including CalPERS retirement benefits, a deferred compensation match and more. Why work for the City of Elk Grove? Proud Heritage. Bright Future.

Community Profile
Elk Grove is a vibrant, family-friendly community of approximately 178,124 people in the Sacramento, California region, located 14 miles south of the State Capital and 60 miles east of the Bay Area. Elk Grove is a young, ethnically diverse, modern city that was incorporated in 2000. Elk Grove has low crime, excellent schools, over 100 community parks and 28 miles of trails, plentiful dining and shopping options, numerous annual events and festivals, and over 270 sunny days per year.

Representative Duties

DEFINITION

Under direct supervision (Police Records Technician I) to general supervision (Police Records Technician II), performs a variety of clerical and technical level of support related to police records functions; provides information to general public, staff, and outside agencies; processes public records requests; performs data entry of various law enforcement transactions; monitors and tracks subpoena requests; reviews records for accuracy and completeness; performs background checks for the police department; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives direct (Police Records Technician I) to general (Police Records Technician II) supervision from Police Records Supervisor. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

Police Records Technician I : This is the entry level classification in the Police Records Technician series . Initially under close supervision, incumbents learn and perform routine clerical, technical, and customer service support for a variety of records request s and documentation in support of the Police Department . As experience is gained, assignments become more varied, complex, and difficult. Close supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently. Positions at this level usually perform most of the duties required of positions at the II- level but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise.

Police Records Technician II : This is the journey level classification in the Police Records Technician series . Positions at this level are distinguished from the I-level by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

Positions in the Police Records Technician class series are flexibly staffed and positions at the II-level are normally filled by advancement from the next lower level upon management approval, after gaining the knowledge, skill, and experience which meet the qualifications for and after demonstrating the ability to perform the work of the higher-level class, subject to budgetary funds.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Some duties, knowledge, skills, and abilities may be performed /e xercised in a learning capacity for entry-level (I -level ) positions.

• Collects, logs, processes, maintains , retrieves, copies, and distributes confidential law enforcement data including police reports, citations, warrants, protective orders, and subpoenas.
  
• Compiles and distributes crime, incident, arrest, and accident reports, warrants, subpoenas, follow-up requests, and related paperwork to various agencies including departmental staff, other local and state law enforcement personnel, insurance companies, and/or other agencies and organizations; prepares arrest packages, processes, and distributes police reports and criminal complaints to the District Attorney’s Office for prosecution.
  
• Receives and responds to questions and concerns from the general public , departmental staff, and other agencies in person, online and by telephone; forwards calls and messages to appropriate personnel ; maintains compliance with state, federal, and local laws with record s release requests.
  
• Perform s a variety of data entry tasks for various law enforcement actions that occur, including vehicle tow logs and corresponding documents, missing person notifications, emergency protective orders, traffic violation tickets, and warrants; update various law enforcement systems; process es payments; provide s correspondence to the public, internal staff, or external agencies, as necessary .
  
• Receives public records request from a variety of sources including law enforcement, district attorney, insurance, and public requests; reviews records request to ensure compliance with federal, state, local laws, and regulations; provide response with prescribed timeline.
  
• Responds to non-routine requests, including copies of in car camera and body camera videos; processes weapons confiscation petitions, sex offender registration, warrant actions, and juvenile records; performs monthly audits.
  
• Conducts background checks on individuals for local and outside law enforcement agencies.
  
• Prepare s warrant packages for law enforcement officers as required ; compiles necessary documentation, including arrest records, reports, photographs, or videos; provide s completed package to the assigned officer or detective; provides correspondence to the District Attorney’s office.
  
• Maintains quality assurance standards which include adherence to policies and procedures, customer service, completeness of officer reports; may return report to officer or sergeant to correct errors and reprocess.
  
• Maintains records of residential and business alarm permits; tracks daily false alarm calls for service; notifies alarm users of their false alarms; bills alarm customers for excessive false alarms, as necessary.
  
• Acts as subpoena liaison for the Police Department; receives subpoena requests from attorney’s office, district attorney’s office, or traffic court; records the subpoena requests; notifies officer of the subpoena.
  
• Performs related duties as assigned.
  

Qualifications

QUALIFICATIONS

Knowledge of:

• Automated law enforcement information systems and procedures
  
• Customer service principles and practices.
  
• Pertinent federal, state, and local laws, codes, and regulations and department rules, policies, and procedures.
  
• Pertinent federal, state, and local laws, codes, and regulations and department rules, policies, and procedures.
  
• Law enforcement and public records procedures and methods for providing services and information including those related to collecting, maintaining , and releasing information, files, and documents.
  
• Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
  
• Recent and on-going developments, current literature, and sources of information related to the operations of the assigned division.
  
• Methods and techniques of preparing technical and administrative reports, and general business correspondence.
  
• City and mandated safety rules, regulations, and protocols.
  
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
  
• Diversity, equity, inclusion, and belonging concepts and principles, including their significance in organizational dynamics and the functioning of the City and their impact on fostering innovation and collaboration.
  
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
  
• Current equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.
  

Ability to:

• Understand the organization, operation, and services of the City , the Police Department, and of outside agencies as necessary to assume assigned responsibilities.
  
• Understand, interpret, and apply general administrative and departmental policies and procedures.
  
• Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person; exercise good judgment and make sound decisions in emergency situations.
  
• Perform a variety of technical and specialized clerical duties with speed, accuracy, and efficiency.
  

• Respond to requests and inquiries from the general public .
  
• Organize and prioritize work assignments; meet critical deadlines.
  
• Read, understand, and review documents for accuracy and relevant information.
  
• Compile, maintain , process, and prepare a variety of records and reports
  
• Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
  

• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
  

• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
  
• Engage with a diverse public and workforce, facilitating inclusive service delivery, and implementing equitable city policies.
  
• Establish, maintain , and foster positive and effective working relationships with those contacted in the course of work.
  

Education and Experience:

• Records Technician I/II: Completion of the twelfth (12th) grade.
  

• Records Technician I : One (1) year clerical and/or office experience working with the public.
  

• Records Technician II : Two ( 2 ) years of increasingly responsible administrative support experience working with law enforcement records comparable to the City’s Records Technician I classification.
  

Licenses and Certifications:

• Typing certificate with at least 35 wpm.
  

Special Instructions
In order to be considered for this position, applicants are required to attach to the application, a typing certificate verifying a minimum of 35 words per minute (WPM) obtained within two years or less of the date of application. Certificates obtained on-line will not be accepted. Applicants who do not provide the required certificate at the time of application submission will not move forward in the recruitment. Here is a list of possible testing locations:

- Nelson Staffing - 916-854-4000 (appointment required)
- Sacramento Works - 916-563-5151
- Elk Grove Unified School District/EGACE - 916-686-7783
- The South Sacramento/Elk Grove Job Center- 916-793-2319 (appointment required)

Physical Demands and Work Environment

PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone . Standing in and walking between work areas is frequently required . Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment . Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information . Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds. Reasonable accommodations will be made for individuals with disabilities qualified to perform essential functions of a position or positions within this classification.

ENVIRONMENTAL CONDITIONS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

The City of Elk Grove is an equal opportunity employer and is committed to creating a work environment in which all individuals are treated with respect and professionalism. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Department at (916) 478- 2230. The information above is subject to change without notice.

CITY OF ELK GROVE

EMPLOYEE BENEFIT SUMMARY - NON REPRESENTED

Annual Leave (vacation/sick)
Upon Hire 176 hours 6.77 hours per pay period
5 Year Anniversary 216 hours 8.31 hours per pay period
10 Year Anniversary 232 hours 8.92 per pay period
15 Year Anniversary 256 hours 9.85 hours per pay period
20 Year anniversary 272 hours 10.46 per pay period

Deferred Compensation

Employee may participate in a 457 deferred compensation plan up to maximum allowed by law.

Deferred Compensation - City Match

The City will match up to 4% of employee's salary to a deferred compensation plan. There is a 1 year vesting period.

Employee Assistance Program

Available to employee and immediate family.

Flexible Spending Account

Covers IRS approved medical and/or approved dependent care expenses to be paid on a pre-tax basis.

• Medical spending up to $3200.00 annually.
• Dependent care up to $5,000 annually.
• Adoption Assistance FSA up to $16,810 annually.

Health (Medical) Insurance
The City participates in the CalPERS Health Plan (PEMHCA) and offers a "cafeteria plan," which includes a monthly City contribution that an employee may apply toward premiums for medical insurance.

The City's Contribution rates for the 2024 plan year are as follows:

Single: up to $919.27 per month
2-Party: up to $1,838.54 per month
Family: up to $2,390.10 per month

Employees who show evidence of other group health insurance coverage and waive enrollment in a CalPERS health plan shall receive a taxable in lieu cash fringe allowance of $300 per month.

Dental Insurance
100% City paid for employee and eligible dependents if enrolled in the City's medical plan.

Vision Insurance
100% City paid for employee and eligible dependents if enrolled in the City's medical plan.

Pet Insurance
City employees are eligible to purchase pet insurance at a discounted premium rate through MetLife.

Supplemental Health Insurance
The City provides supplemental health insurance up to $15,000 per year for eligible participants.

Retirement Health savings Account

City provided defined contribution program for IRS-eligible medical expenses upon retirement.

Holidays

Twelve (12) paid holidays per year and sixteen (16) floating holiday hours per fiscal year. Employees who are assigned by the Police Chief to work shifts receive a 5% Holiday Pay Differential in lieu of paid holidays and eight (8) floating holiday hours per fiscal year.

Alternative Work Schedules
Available depending on Department

Life Insurance

City provides Life insurance at 1X base salary with a minimum of $50,000 and maximum of $300,000. Additional life insurance may be purchased by employee up to a maximum of $500,000.

Military Leave

The City will pay qualified employees any difference between his/her base salary and the amount received in military reserve pay for regularly scheduled annual training that requires the employee to take military leave from his/her regular work week.

Retirement -PERS
Your CalPERS Pension formula will be dependent upon your hire date with the City of Elk Grove and/or your status with any Public Retirement System.

• 2.7% at 55 if hired before 8/12/12.
• 2% at 55 if hired after 8/12/12 and a current Classic member of CalPERS.
• 2% at 62 if hired after 1/1/13 and not a Classic member of CalPERS.

Internal applicants will remain in their current retirement formula unless they are moving from a safety to miscellaneous classification.

Short Term/Long Term Disability

• The City provides Short-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $2,300 per week and Long-Term Disability coverage @ 66.67% of income, up to a maximum benefit of $15,000 per month.
• The City also provides Paid Family Leave coverage @ 60-70% of weekly earnings up to a maximum of $,1623 per week.

City employees DO NOT contribute to the California State Disability Insurance (SDI) program.

Social Security

City offers an IRS qualifying retirement plan, therefore, employees do not currently participate in the Social Security program.

Tuition Reimbursement

80% up to $2,000/year for City related Certification programss.
80% up to 3,500/year for Associates, Bachelors or Masters Degree

Wellness Program

Amazing on-site Wellness Coordinator and multiple fitness and wellness classes such as yoga and pilates available throughout the week!

Closing Date/Time: 11/29/2024 11:59 PM Pacific

Salary:

$47,070.00 - $73,289.00 Annually