Quality Consultant Supervisor (Reserved for City of Austin Employees Only)

Job Description:

Quality Consultant Supervisor (Reserved for City of Austin Employees Only)

Description

Minimum Qualifications

• Graduation with a bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus five (5) years of experience related to the job, including two (2) years of experience in a lead or supervisory capacity.
• Lean Six Sigma Black Belt certification will substitute for two (2) years of non-lead or non-supervisory experience.

Licenses or Certifications:

None
Notes to Applicants
DEPARTMENT OVERVIEW :
Please learn more about our department and how we serve our community: What does the Watershed Protection Department do?

POSITION OVERVIEW :
This position will be responsible for developing and administering, in conjunction with senior staff, a Quality Management Plan ( QMP ). Specifically, essential responsibilities include:
oversight of the QA/QC program, which ensures completeness, timeliness, and quality of the environmental data collected, acquired, calculated, measured, estimated, archived, and reported;
supervising staff on environmental database administration;
directing staff on quality work activities; and
monitoring staff’s adherence to the QAPP for their respective projects, including correct sampling locations, frequency, and timeliness of staff’s QA/QC check verification of the data.

Other duties include:
regularly documenting compliance with the QMP ;
providing recommendations to senior staff on quality of data and decisions stemming from the data;
leading the monthly reviews of invoices from laboratory contract and check against sampling;
conducting assessments on performance of laboratory work performed;
collaborating on program / project assessments related to inputs for a decision support system; and providing training opportunities to staff.

EDUCATION :
Verification of education will be conducted on the top candidate.

CRIMINAL BACKGROUND INVESTIGATION :
Job Offer is contingent on passing a Criminal Background Investigation.

ASSESSMENTS :
The candidate selected to interview is subject to pre-employment screening assessments to evaluate skill levels and competencies required for this position.

TRAVEL :
If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

BENEFITS :
Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click here for more information.

ABOUT YOUR EMPLOYMENT APPLICATION (Please read carefully):
When completing the City of Austin Employment Application:

• Include details on the application or prior or current work history with the City of Austin.
• A resume and cover letter is required. It does not substitute for a complete employment application.
• A detailed and complete employment application will help us better evaluate your qualifications and will be used to determine salary if you are selected for this position.
• Include details on the application of any previous employment that you wish to be considered as part of your qualifications and relevant experience. Provide each job title and employment dates for all jobs on the application. Your work history should include duties you performed. “See Resume” is not acceptable and your application will be considered incomplete.
• Work history must include the month and year of employment and whether it was full or part-time work.
• Any relevant work history on the resume must also be reflected in the employment application in order to be considered.

Pay Range

Commensurate
Hours
8:00 a.m. to 5:00 p.m.
Monday - Friday with the ability for a 60% telework schedule per week after initial training period. Exceptions may apply subject to the business needs of the department.

May require working outside of normal business hours, including emergency events, evenings, weekends, and holidays as dictated by business needs.
Job Close Date 11/18/2024 Type of Posting Reserved for City Employees Department Watershed Protection Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 505 Barton Springs Road Austin Texas 78704 Preferred Qualifications
The applicant should have skills related to communication in a variety of formats (written, oral, presentations) to a diverse set of stakeholders.

The applicant should have programming skills in any of the following: ColdFusion, SQL (Structured Query Language), R, Python, or C#.

The applicant should have experience handling environmental data (for example. uploading data from laboratories and pre-processing non-detects).

The applicant should have experience in leading a project.

The applicant should have experience with developing a Quality Management Plan or System.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Supervises and directs quality consultant work activities. Develops quality and continuous improvement plans. Leads staff conducted program assessments and system evaluations. Oversees the development of stakeholder analysis and process improvement plans. Oversees simultaneous team initiatives. Advises organization leaders by identifying key performance indicators and sets organizational performance targets. Develops performance models and methodologies. Develops and manages quality control initiatives for department business units. Provides oversite for risk mitigating activities that identifies root causes and corrective action solutions. Leads efforts that supports the organizations quality center of excellence.

Responsibilities- Supervision and/or Leadership Exercised:

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of supervisory and managerial techniques and principles.
• Knowledge of quality assurance business strategies.
• Knowledge of project planning, system analysis and process improvement strategies.
• Knowledge of performance management and quality system analysis.
• Knowledge of applicable City of Austin, State, and Federal statutes, ordinances, and codes.
• Knowledge of root cause analysis methodologies and risk mitigation initiatives.
• Knowledge of project management methodologies.
• Knowledge of City practices, policies, and procedures.
• Knowledge of contract language, terms, and conditions.
• Skill in communication in a variety of formats including print, oral and formal presentations.
• Skill in managing multiple cross functional continuous improvement initiatives.
• Skill in negotiation of projects and program initiatives.
• Skill in developing and conducting continuous improvement training.
• Ability to supervise and train others.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintain working relationships with other City employees and the public.
• Ability to communicate project and program information to all levels of the organization.
• Ability to look at situations systematically.
• Ability to work independently and with teams.
• Ability to understand, interpret, and apply detailed and complex information.
• Ability to manage implementation of recommendations.
• Ability to identify and analyze system to system faults.
• Ability to provide technical advice, guidance, and training to customers.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the Quality Consultant Supervisor position are: Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus five (5) years of experience related to the job, including two (2) years of experience in a lead or supervisory capacity. Lean Six Sigma Black Belt certification will substitute for two (2) years of non-lead or non-supervisory experience. Do you meet these minimum qualifications?

• Yes
• No

* Are you a current City of Austin employee?

• Yes
• No

* This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired.

• I acknowledge and understand this position requires a Criminal Background Investigation (CBI).

* Please describe your experience in communicating with a wide variety of audiences through various formats.
(Open Ended Question)
* Please list your skills with various programming languages.
(Open Ended Question)
* Please describe your experience in handling environmental data.
(Open Ended Question)
* Please list projects or initiatives you have lead.
(Open Ended Question)
* Please describe your experience in developing Quality Management Plans.
(Open Ended Question)


Optional & Required Documents

Required Documents Cover Letter Resume Optional Documents