Community Health Worker II

Job Description:

Community Health Worker II

Description

The Position

The current vacancies are in Ukiah with BHRS - Mental Health Services Act and Public Health - WIC.

The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of departments, service areas, and locations throughout the County, should they occur. Pursuant to current bargaining unit agreements, employees regularly assigned to the coastal region or in Covelo are eligible to receive a 5% assignment premium .

BHRS - Mental Health Services Act: An ideal candidate for this vacancy will have lived experience with navigating behavioral health services, including knowledge of resources and services in Mendocino County. This role will be based in the field, with non-business hour schedules.

Public Health - Women, Infants and Children: The community health worker works with the IBCLC, for the breastfeeding program. The position will be spending part of their time to the breastfeeding program and the other part to the education on the WIC clinic side.

Under direct supervision at the entry level and general supervision at the journey level, performs basic support functions in clinics and community settings and serves as a vital link between communities and health services to promote health among individuals, families, and groups who lack access to adequate care. Provides childcare services, serves as a bilingual interpreter, and provides transportation. Processes documents, performs records management, and assists with educational materials.

Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600.

Job Requirements and Minimum Qualifications

All responsibilities may not be performed by all incumbents:

• Provide assistance and support services to clients and public health professional staff; make appointments, keep records, gather data, write reports, and interview clients; assist in developing immediate solutions to emergency problems and expediting delivery of needed services, may conduct very limited basic health screening and assessments such as weighing, measuring, taking vital signs.
• Assist public health professional staff by establishing and maintaining contact with clients; help clarify agency programs, including conducting orientation to various programs; interpret community needs and may serve on committees or confer with other agencies or departments regarding needs of the community or of individual clients.
• Explain available community resources to clients; confer with professional staff to assist in evaluating client needs or problems.
• Process and complete assessment and intake forms; perform telephone or in-person intake interviews; prepare and mails letters of reminder; schedule assessment appointments; answer questions; maintain file card catalog for orientations, assessment files and current and closed files.
• Provide childcare including: providing a stimulating environment for children while parents are in group meetings; planning, budgeting and preparing nutritional meals/snacks; noting any developmental needs a child may have, discussing with parents and client counselor, and making necessary referrals; ensuring files are update with immunization records, etc.
• Arrange transportation for adults and children receiving public health services; may arrange for care for children of clients. Provide transportation services for clients to and from home, health providers and the offices of other agencies.
• Assist with preparation of group meetings, including gathering and/or preparing documents, agendas, reading material and appropriate audio-visual materials.
• Act as an interpreter and translator when qualified to do so in contacts involving non-English speaking clients and community residents.
• Prepare and maintain charts and files.
• Attend appropriate staff and in-service meetings; attend approved training sessions and job-related educational courses.
• May serve as backup for other positions within the department, such as receptionist; answering incoming telephone calls and greet visitors and the general public; provide customer service and support; direct individuals to the appropriate area or assists them with information, providing applications, collecting, and receipting money, or answering questions.
• Enter and retrieve a variety of complex information using a computer.
• Collect educational materials and maintain public information bulletin boards.
• May act as an interpreter in contacts involving non-English speaking clients of the agency; serves as an outreach worker in contacts with the non-English speaking community.
• Perform other related duties as assigned.

MINIMUM QUALIFICATIONS REQUIRED

Education and Experience:

High School diploma or GED; and one year of full-time experience performing duties that are the equivalent to Community Health Worker I; (or, 18 months of full-time experience performing related functions in a community services, child care or health care setting); or, a combination of education, training and experience that provides the required knowledge, skills, and abilities to perform the essential functions of the job.

Licenses and Certifications:
Valid Driver's License.

Knowledge, Skills, and Abilities

Knowledge of:

• Applicable state, federal and local ordinances, laws, rules and regulations.
• Resources, community agencies and health care and other services.
• Psychiatric terminology & its dynamics: insomnia, depression, compulsive behavior, hallucinations, hysteria, paranoia, schizophrenia, trauma, seizures, migraines, etc.
• Strategies for nutrition/breast-feeding education and counseling.
• Basic methods of assessing nutritional status of clients.
• Needs, problems, and barriers to health care for low-income and minority populations.
• Principles of perinatal, reproductive, and infant health.
• Process of application for Medi-Cal and other health care coverage.
• Family planning techniques and methods.
• Effects of tobacco, alcohol, and other drugs.
• Basic screening techniques for tobacco, alcohol, and other drug use and basic techniques for tobacco cessation intervention.
• Computer applications and hardware related to performance of the essential functions of the job.
• Office procedures including filing, record keeping and scheduling of appointments.

Skill in:

• Organizing work, setting priorities and following up on assignments with a minimum of direction.
• Developing a rapport with clients that assures client's trust.
• Translating Psychiatric terminology.
• Using tact, discretion, initiative and independent judgment within established guidelines.
• Leading/teaching classes in a variety of health services areas.
• Performing basic laboratory tests.
• Assessing patient needs.
• Communicating clearly and effectively, both orally and in writing.

Mental and Physical Abilities:

• Ability to read and understand medical records and charts as necessary. Including medical histories, current medical or emotional conditions, prescription instructions, etc.
• Ability to speak effectively and respond to questions, tailoring the message to the intended audience.
• Ability to maintain confidential information.
• Ability to understand and carry out written and oral instructions, giving close attention to detail and accuracy.
• Ability to establish and maintain effective working relationships with others.
• Ability to safely operate a motor vehicle.
• While performing the essential functions of this position, the employee is required to regularly speak and listen.
• While performing the essential functions of this position, the employee is frequently required to stand, walk, and use fingers and hands, handle and/or feel objects, tools and/or controls.

Selection Procedure & Other Important Information

Important Application Information:

• It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply.
• You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete.
• Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date.
• Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application.
• You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character.
• Application materials are the property of Mendocino County and will not be returned.
• It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews.
• The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified.
• The provisions of this job bulletin do not constitute an expressed or implied contract.

Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list.

Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request .

Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening.

This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date.

The County of Mendocino is an Equal Opportunity Employer

This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract.

SALARY
Compensation is based on a five-step salary range, with annual merit-based increases within the salary range.

RETIREMENT
Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to:
https://www.mendocinocounty.org/retirement

HOLIDAYS AND PERSONAL LEAVE
Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit.

VACATION
Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years.

SICK LEAVE
Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually.

MEDICAL, DENTAL, VISION, AND LIFE INSURANCE
The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance.

HEALTH INSURANCE
For the most current information regarding Health Insurance please go to:
http://www.mendocinocounty.org/hr/ehb

EMPLOYEE ASSISTANCE PROGRAM
For the most current information regarding Employee Assistance please go to:
http://www.mendocinocounty.org/hr/eap

EMPLOYEE WELLNESS PROGRAM
For the most current information regarding Employee Wellness please go to:
http://www.mendocinocounty.org/hr/mcwow

LABOR CONTRACTS
For the complete list of most current labor agreements please go to:
http://www.mendocinocounty.org/hr/labor

Closing Date/Time: 11/24/2024 11:59 PM Pacific

Salary:

$39,811.20 - $48,380.80 Annually