Personnel Coordinator (Emergency Medical Services Coordinator)

Job Description:

Personnel Coordinator (Emergency Medical Services Coordinator)

Description

CAREER DESCRIPTION

Personnel Coordinator

(Emergency Medical Services Coordinator)

In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date:

Effective June 27, 2025 - 4.00% increase

Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.

OPEN TO THE PUBLIC

This position is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met.

The first round of considerations will be on Thursday, November 14, 2024, at 11:59 p.m. (PST). Applications received after this date will be processed in the next round.

Qualified applicants are encouraged to apply immediately.

This recruitment will establish an open eligible list. This list will be used to fill current and future Emergency Medical Services Coordinator vacancies within the Health Care Agency. This eligible list may also be used to fill positions in similar and/or lower classifications.

HEALTH CARE AGENCY
The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Administrative Services, Behavioral Health Services, Correctional Health Services, Specialized Medical Health Services, and Public Health Services - is committed to meeting the health needs of the diverse Orange County community.

EMERGENCY MEDICAL SERVICES
Emergency Medical Services (EMS) mission is to plan, coordinate and oversee the highest quality prehospital and emergency medical care in response to individual needs and community crisis. Mutual cooperation, patient advocacy, advanced medical technology, electronic documentation and evidence-based data are the EMS program major strengths.

THE OPPORTUNITY
HCA is seeking a dynamic and innovative person to fill an EMS Coordinator role in the Personnel section. This position is responsible for administering the regulatory aspects of Emergency Medical Services (EMS) as they relate to personnel standards, regulations, investigations, and local medical needs and edicts of the EMS Medical Director. Duties, include, but are not limited to conducting independent civil and administrative investigations to detect or verify suspected violations or provisions of Federal, State and/or local laws, rules or regulations.

Responsibilities of the EMS Coordinator will include but are not limited to:

• Facilitate and monitor EMS Personnel licensing, certification, and accreditation.
• Support processes within the Orange County Medical Emergency Data System (OC-MEDS).
• Participate in planning, organizing, and monitoring of county-wide disaster exercises and actual events.
• Coordinate and facilitate projects and processes with EMS Specialists who are responsible for EMS Personnel licensing, certification, accreditation, and investigations.
• Coordinate and continually assess EMS disciplinary procedures.
• Monitor EMS personnel adherence to Federal, State, and Local standards.
• Interpret, and apply laws, and regulations to specific situations and investigations
• Gather and analyze facts and evidence, reason logically, draw valid and concise conclusions, and make appropriate recommendations.
• Prepare written documents and accurate detailed investigation reports clearly and concisely.
• Establish and maintain cooperative working relationships with Federal, State, local law enforcement agencies, and others.
• Assist in the development of EMS pre-hospital policies and procedures.
• Be flexible and open to new ideas and processes.

DESIRABLE QUALIFICATIONS & CORE COMPETENCIES
The ideal candidate will possess a valid Emergency Medical Technician Certification issued by a certifying entity authorized by the California Emergency Medical Services Authority (EMSA).

Additionally, the ideal candidate will possess extensive knowledge, skills and abilities that demonstrate the following competencies:

Professional & Technical Expertise

• Investigating problems, complaints, and inquiries related to EMS Personnel
• Obtaining and verifying evidence to support administrative action
• Preparing and serving notices of investigations and other official documents
• Locating, and interviewing witnesses and persons suspected of violation
• Experience with coordination methods and procedures, business correspondence, report preparation, statistical analysis, and evaluations
• Analyzing and interpreting federal, state, and local regulations, policies, and procedures regarding the administration of EMS Personnel licensing, certification, accreditation, and investigation
• Serving as an OCEMS representative for administrative law process for licensure action appeals
• Conducting quality assurance and improvement studies
• Providing support to the EMS Specialists responsible for EMS personnel certification, accreditation, and licensing standards
• Proficient with Microsoft Word, Excel, Outlook, PowerPoint, and Adobe Acrobat

Problem Solving and Analysis | Critical Thinking

• Adapting quickly in the work environment in order to understand responsibilities and be a resource to staff
• Analyzing, developing, and revising EMS related policies and procedures.
• Applying critical thinking and collaborative approaches to improve EMS program services related to EMS personnel
• Exercising initiative, resourcefulness, and independent judgement when interpreting EMS policies, goals, objectives and when addressing sensitive, legal, and otherwise complex EMS system issues
• Applying appropriate independent initiative, discretion, judgement, and organizational skills to a variety of projects, assignments, and situations

Written and Oral Communication Skills | Relationship Building

• Demonstrating excellent written and verbal communications skills
• Ability to effectively perform investigation interviews and use investigative tactics to achieve an appropriate outcome
• Working and communicating effectively with various levels of an organization
• Facilitating meetings to achieve consensus and foster cooperation
• Representing EMS Personnel at Emergency Medical Care Committee (EMCC); Base Hospital Coordinators (BHC); Fire Chiefs EMS; and State sponsored committees
• Presenting written and verbal correspondence, reports, and materials in a clear manner, with correct and comprehensible terms ranging from general notes to concepts
• Cooperating with and securing the assistance of Federal State and local law enforcement agencies

MINIMUM QUALIFICATIONS
Please click here for the minimum qualifications for Emergency Medical Services Coordinator as well as the physical & mental requirements and the environmental conditions.

RECRUITMENT PROCESS
Human Resource Services (HRS) will screen all applications to identify qualified candidates. After screening, only those candidates that meet the minimum and desirable qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition.

Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy.
Application Appraisal Panel | Application Rating (Weighted 100%)
An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the more qualified candidates will be placed on the eligible list.

Based on the Agency/Department's needs, the selection procedures listed above may be modified. Candidates will be notified via e-mail of any changes in the selection procedures.

Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

ADDITIONAL INFORMATION

Please see below for important information regarding COVID-19 related requirements.
Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details

E-MAIL NOTIFICATION
E-mail is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account.
Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com .

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

For detailed information on how to apply, click here .

FREQUENTLY ASKED QUESTIONS:
Click here for additional Frequently Asked Questions.

For more information regarding this recruitment, please contact Mariah Cuellar at (714) 834-3179 or mcuellar@ochca.com .

EEO INFORMATION

Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.

Non-Management Benefits
In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS).

Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information

Click here for information about benefits offered to County of Orange employees.

Closing Date/Time: Continuous

Salary:

$98,134.40 - $118,393.60 Annually