Library Services Manager (Support Services - Digital Initiatives)

Job Description:

Library Services Manager (Support Services - Digital Initiatives)

Description

Description:

Are you an experienced library professional who is excited to work for a City Library system with a progressive approach to serving its community?

Would you thrive in an innovative organizational culture?

Are you ready to take on the challenge of managing technology services
throughout a branch library system?

The City of Palo Alto invites you to apply for the position of Library Services Manager for Digital Services, overseeing our award-winning Digital Services team.

Areas of focus include:

• Website Projects: Oversees the Library’s public website and Sharepoint-based Intranet to ensure usability and accessibility of our online platforms and adherence to our Web Content Strategy.
  

• Online Resources: Ensure the library provides and innovative and comprehensive suite of online resources that meet the needs of the community.
  

• Public Technology Programing: Leverage your passion for technology innovation and leadership to build on Palo Alto City Library’s international reputation as a leader in cutting-edge technologies like robotics, coding, web3 and artificial intelligence.
  

The ideal candidate will have a deep understanding of current and future IT trends, including AI, as well as a detailed vision and passion for transforming emerging technologies into public library programs and services.

This position reports to the Library Division Head of Community Engagement and Support Services.

For a complete job description follow this link: Manager Library Services

Essential Duties:

E ss ential and other important responsibilities and duties may include, but are not limited to, the following:

• Supervises the operation of the Library’s Digital Services division.
  

• Develops and directs the implementation of goals, objectives , polices, procedures, and work standards for assigned programs and activities.
  

• Selects, assigns, trains, and coaches staff; recommends or initiates personnel actions in area of responsibility . Assigns, reviews and evaluates the work of subordinate staff.
  

• Participates in department budget preparation; plans and approves internal budget requests for area of responsibility, monitors budget expenditures in area of assignment for proper allocation of resources.
  

• Develops and maintains effective relations with the community for the purpose of enhancing the Library's ability to provide technology service s to the public.
  

• Resolves complex customer service issues .
  

• Provides leadership to staff.
  

• Originates and assists with staff reports to Council.
  

• Handles building issues and equipment needs.
  

• Recommends major department programs, services, and equipment purchases.
  

• Represents the Library in meetings and makes presentations to the public, citizens groups and other organizations.
  

• Collaborates with industry and academic leaders to bring innovative technologies to the community.
  

• Seek s out grant opportunities that enable new and/or enhancement of technology programs and services .
  

• Assists with RFP and contract negotiations and maintenance.
  

Minimum Qualifications:

Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills and abilities, which would typically be acquired through:

Master's degree from an ALA-accredited Library School of Information Science Program or equivalent degree and five years of related experience.

Ideal Candidate Qualifications:

• Key characteristics and skills of the ideal candidate.
  
• Library management experience, minimum 3 years of experience.
  
• Passionate about technology .
  
• Knowledge of/Experience with managing library website and library online resources.
  
• Experience managing and implementing library programs.
  
• Understanding library budgets and purchasing processes.
  
  

Supplemental Information:

The Selection Process:

• Applicants will receive recruitment status notifications via email. Governmentjobs.com account also has notification status updates.
  
• Applicants will be screened throughout the posting process and highly qualified candidates may be invited to interview at any time after the posting closes.
  
• The screening process for this position typically may include a virtual recorded interview and/or panel interviews preceding final interviews with the hiring manager or their designee.
  
  

Our online application system is provided by NeoGov . If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday.

City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

For more details visit our Careers Page, by clicking HERE.
Learn more about our Compensation Plan HERE.

Closing Date/Time: 12/20/2024 11:59 PM Pacific

Salary:

$110,489.60 - $165,734.40 Annually