Coordinator, New Student and Family Programs (Student Services Professional II)

Job Description:

Coordinator, New Student and Family Programs (Student Services Professional II)

Description

Position Summary

San Diego State University is seeking a dynamic and dedicated individual to join our team as the Coordinator for New Student and Family Programs. Under the guidance of the Assistant Dean of Students for Orientation, Transition, and Family Programs, this role is vital in creating a welcoming and engaging environment for new students and their families, integrating them into the vibrant SDSU community. The coordinator will be responsible for planning, organizing, and executing a variety of programs, including orientations, Welcome Week(s), Aztec Nights, Family Weekend, and more. In addition, this role supports the Coordinated Care Advising model on our campus by serving as a Coordinated Care Advisor for part of their role.

Key Responsibilities:

• Program Development and Execution: Plan and coordinate programs for new students and their families, fostering their integration into the SDSU community.
• Event Management: Oversee the organization and execution of orientations, Welcome Week(s), Aztec Nights, Family Weekend, parent and family meetings, and additional programs as assigned.
• Coordinated Care Advising: Serve as a Coordinated Care Advisor to first and second years to support their holistic development and success.
• Community Engagement: Act as a liaison between students, parents, families, faculty, staff, potential donors, and other community members, ensuring effective communication and engagement.
• Innovative Initiatives: Assist in developing new programs and initiatives that enhance the student and family experience at SDSU.
• Administrative Support: Provide support in various campus-wide programs, demonstrating excellent organizational and communication skills.

Qualifications:

• Proven ability to communicate effectively with students, parents, families, faculty, staff, and community members.
• Excellent written and oral communication skills, including public speaking.
• Proficiency in desktop publishing and word processing.
• Strong organizational skills, creativity, and a collaborative spirit.
• Ability to work evenings and weekends as required.

Attributes for Success:

• Organized and Detail-Oriented: Manage multiple responsibilities with precision and care.
• Innovative and Enthusiastic: Bring fresh ideas and energy to every project.
• Collaborative and Student-Oriented: Work well with others and prioritize the needs of students and their families.
• Motivated and Creative: Approach challenges with a positive and resourceful mindset.

Ready to make an impact at SDSU? We look forward to hearing from you!

Position Information

• This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position.
• Position is designated exempt under FLSA and is not eligible for overtime compensation.
• Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• The individual hired into this role will work on campus at SDSU in San Diego.
• Ability to work late hours, evenings and weekends.

Department Summary

The Office of the Vice President for Student Affairs and Campus Diversity is responsible for the coordination and development of student services and building the inclusive excellence of SDSU's staff and faculty at San Diego State University. Departments include, but not limited to, Assistant Deans for Student Affairs; Career Services; Communications Services; Counseling & Psychological Services; Cultural and Identity Centers; Center for Educational Opportunity Programs, Outreach and Success; Financial Aid and Scholarships; Military Veterans Program; New Student and Parent Programs; Office of the Student Ombudsman; Residential Education; Resource Management; Student Ability Success Center; Student Health Services; Student Life and Leadership; Student Rights and Responsibilities; Testing Services Office; Well-being & Health Promotion; and programming related to Inclusive Excellence.

The Office of New Student and Parent Programs (NSPP), under the Division of Student Affairs and Campus Diversity, provides students, parents and families with the preparation, information, and support necessary for student success as they enter the university community and enhance the academic and personal growth of SDSU students through a partnership between parents/families and the university.

The Office of New Student and Parent Programs accomplishes this through collaborative partnerships with the campus and external communities, while respecting student access and diversity and engaging in assessment and continuous improvement of programs. NSPP believes that SDSU parents and families are valuable partners in the transition and retention of their students.

The Office of New Student and Parent Programs, supports and enhances student success through Orientation, Transition and Retention initiatives.

• Supports new SDSU students in their transition and retention to University life through quality orientation programs and student development initiatives to set a strong foundation for all students to achieve their academic and personal goals.
• Fosters a sense of community and belonging for SDSU students through their college transition by hiring, training and providing continuous professional development of 120 student leaders, the SDSU Ambassadors, to serve as the official student representatives, tour guides, and orientation leaders of San Diego State University.
• Cultivates a philosophy of partnership with families of SDSU students through transition programs, such as Parent Orientation, New Student and Family Convocation and Family Weekend.
• Fosters a sense of philanthropy and connection for SDSU parents and families through the Aztec Parents Association, the Aztec Parents Fund, and the Aztec Parents Advisory Board.
• Responds to changing student needs and expectations through the evaluation and assessment of new student programs, parent and family programs, resources and services, communications including orientation, transition and retention initiatives.

For more information regarding the Student Affairs New Student & Parent Programs department, click here .

Education and Experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience.

Key Qualifications

• Thorough knowledge of the theories, practices, and trends of Student Affairs and Student Development models.
• Working knowledge of other student and academic affairs departments including Associated Students, Residential Education, Student Rights and Responsibilities, Educational Opportunity Programs, Outreach and Success, Counseling and Psychological Services, Career Services, Student Disability Services, International Student Center, Enrollment Services, and Office of the Registrar.
• Demonstrated ability to create programs that are responsive to a diverse and multicultural environment.
• Ability to develop and maintain cooperative working relationships with a variety of individuals with diverse priorities and motivations.
• Proven commitment to ethical and appropriate use of resources.
• A high degree of initiative, judgment and resourcefulness in carrying out assigned areas of responsibilities.
• Strong commitment to working as part of a team.
• Ability to work late hours, evenings and weekends.
• Experience advising, planning, organizing, and executing large scale events to welcome new students and parents in a university setting.
• Bilingual - ability to speak Spanish fluently is preferred.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $5,083 per month.

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here .

CSU Classification Salary Range: $5,083 - $7,228 per month.

SDSU Values

At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Principles of Community

At SDSU, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

Equal Opportunity and Excellence in Education and Employment

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on January 6, 2025. To receive full consideration, apply by January 5, 2025. The position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here .

Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu .

Advertised: Dec 09 2024 Pacific Standard Time
Applications close:

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