Office Supervisor C/D (Law Enforcement Support)

Job Description:

Office Supervisor C/D (Law Enforcement Support)

Description

CAREER DESCRIPTION

OFFICE SUPERVISOR C/D

(LAW ENFORCEMENT SUPPORT)

Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.

THIS RECRUITMENT IS OPEN TO THE PUBLIC
This recruitment is open to the public and will establish an open eligible list. The list established will be used to fill current and future Office Supervisor C/D positions with the Probation Department. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.

DEADLINE TO APPLY
This recruitment is open to the public for a minimum of five (5) days, and applications will be accepted from Thursday, January 9th through Friday, January 24th, 2025 at 11:59pm (PDT).

PROBATION DEPARTMENT
The Orange County Probation Department assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, a dynamic executive team with an organizational structure comprised of three bureaus - Adult Operations, Juvenile Operations, and Administrative Services - serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing offenders, promoting lawful and productive lifestyles and assisting victims.

THE OPPORTUNITY
Office Supervisor C: $25.45 - $34.13/hourly
Office Supervisor D: $26.97 - $36.03/hourly

The Office Supervisor C/D will act as a first level supervisor over staff and functions ranging from supervising 10-15 or more positions or supervising fewer positions where 2-5 or more are at levels equivalent to or higher than the Information Processing Specialist. Job duties may include, but are not limited to, the following:

• Maintaining employee drop files
• Verifying timecards bi-weekly of all staff supervised
• Using Microsoft Word, Excel, Outlook proficiently, and navigating a variety of software systems depending on the assignment
• Collaborating with Senior Office Supervisors and Office Managers to keep them apprised of unit's status and updates as needed
• Interacting with a variety of stakeholders depending on the assignment

DESIRABLE QUALIFICATIONS & CORE COMPETENCIES
The ideal candidate will have at least three (3) years of general office experience which includes at least one (1) year of supervisory experience. It is highly desirable (but not required) to have experience working for a law enforcement agency.

In addition, the ideal candidate will demonstrate job knowledge and related experience in the following competencies:

TECHNICAL EXPERTISE

• Knowledge of general office procedures and equipment
• Knowledge of basic principles of mathematics including adding, subtracting, multiplying, and dividing whole numbers, fractions, and percentages
• Knowledge of basic and specialized spelling and grammar
• Ability to plan, organize, and prioritize work and work of others

INTERPERSONAL SKILLS

• Ability to generate enthusiasm and motivate others to act in support of a program's objectives
• Ability to establish and maintain effective interpersonal relationships

ORAL / WRITTEN COMMUNICATION SKILLS

• Ability to communicate clearly, concisely, and effectively in English orally and in writing
• Ability to respond to public inquiries and complaints concerning technical issues
• Ability to prepare and orally present information to various groups
• Ability to review, evaluate, and summarize in writing the evaluation of such data in terms of trends or general indications of possible problem areas
• Ability to listen attentively and understand communication by subordinate and supervisory/managerial staff, the public, and technical staff

PROBLEM SOLVING & DECISION MAKING

• Knowledge of techniques for gathering, compiling, analyzing and presenting information
• Ability to analyze problems in context of available information and program constraints

MINIMUM QUALIFICATIONS
Click here to view the minimum qualifications for the Office Supervisor C/D classification as well as the physical, mental, and environmental conditions.

SPECIAL QUALIFICATIONS
The Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of the background investigation.

RECRUITMENT PROCESS
Application Screening (Refer/Non-Refer)
Human Resource Services (HRS) will screen all applications and supplemental responses to identify candidates with qualities that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Resumes will not be accepted and/or screened in lieu of applications during the application screening step, therefore, you will need to demonstrate your qualifications on your application.

Written Examination | Technical Skills Assessment (Weighted 100%)
Candidates who meet the minimum qualifications will be invited to participate in a multiple-choice exam consisting of the essential job-related functions. Only the most successful candidates will be placed on the eligible list.

Based on the department's needs, the selection procedures listed above may be modified. All applicants will be notified of any changes in the selection procedure.

Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. (Download PDF reader)

ADDITIONAL INFORMATION

Please see below for important information regarding COVID-19 related requirements.
The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows:

• Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, w ill be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason)
• In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status.

The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position.

Email Notification
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .

Frequently Asked Questions
Click here for additional Frequently Asked Questions.

For specific information pertaining to this recruitment, please contact Lauren Taliaferro at (714) 645-7048 or lauren.taliaferro@prob.ocgov.com .

EEO INFORMATION

Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.



Non-Management Benefits
In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS).

Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information

Click here for information about benefits offered to County of Orange employees.

Closing Date/Time: 1/24/2025 11:59 PM Pacific

Salary:

$56,097.60 - $74,942.40 Annually