Sr. Account Technician - Billing

Job Description:

Sr. Account Technician - Billing

Description

Pay Range: $22.90 - $28.62/hr. I $47,632 - $59,529.60 annual compensation

Job Posting Closing on: Tuesday, February 4, 2025

Workdays & Hours: Monday - Friday 8am - 5pm; Some evening/weekend work required.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more.

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

A Sr. Account Technician job is available with the City of Fort Worth Water Department in our Billing Services section of the Customer Relations Customer Care Division. You will be responsible for daily analysis, research and billing of customer utility accounts.

This is a temporary full-time position. Position duration is through 09/30/25 and contingent on business needs.

Minimum Qualifications:

• Associate's degree from an accredited college or university with major course work in Accounting, Finance, or other related field.
• Three (3) years of increasingly responsible technical accounting experience involving billing and researching customer accounts.

Preferred Qualifications:

• Experience working with AS400 or other similar billing systems.
• Proficient use of Microsoft Word and Excel.

The Sr. Account Technician job responsibilities include:

• Creates, maintains, and updates utility account information and records as well as general consumption and financial data.
• Creates, maintains, and updates forms and information sheets related to utility services and rates for departments and public use.
• Work with Water Meter Services section to keep accurate meter information, follow-up customer requests, review abnormal consumptions and gather meter reading information for billing. Responsible for specialized and contractual billing for commercial/industrial and wholesale utility accounts.
• Communicate with internal customers regarding utility billing concerns.
• Record and analyze data using utility billing system and Microsoft Excel.

Working Conditions

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions.

Physical Demand

Sedentary Work - Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.

Salary:

$22.90 - $28.62/hr. I $47,632 - $59,529.60 annual compensation