Admissions Systems Support Specialist

Job Description:

Admissions Systems Support Specialist

Description

Job Summary

This position supports the ongoing development, maintenance, testing and day-to-day operations of the Admission Student Administration system functionality, Cal State Apply & WebAdmit, and OnBase Graduate Admission workflow. Furthermore, the incumbent provides services that are equitable, inclusive, and culturally sensitive to enhance the quality of campus life. This position uses a student-centered and equity-minded approach in all communication and service efforts, whether in-person, via phone or through written correspondence.

Key Responsibilities

• Coordinates specialized student system processes including the handling of day-to-day operational needs for communications, checklists, mass moves, and systems configurations for Enrollment Management needs.
• Provides admissions systems maintenance, configuration, and end-user support for admissions related systems.
• Maintain test plans and assists with the coordination of testing of software updates as issued by Oracle, the CSU and other systems.

Knowledge Skills and Abilities

Demonstrated ability to organize and plan multiple priorities and to carry out assignments with minimal supervision. Demonstrated ability to analyze and evaluate complex situations and data, and take appropriate actions within established procedures, as well as make recommendations on improvement of administrative procedures, practices, and/or programs. Demonstrated ability to trouble-shoot and resolve system related problems. Demonstrated ability to create effective program documentation, communication, and training materials.

Knowledge of information systems, preferably Oracle/PeopleSoft Campus Solutions. Demonstrated ability to create and deliver effective system-related training programs. Demonstrated ability to establish and maintain effective working relationships. Demonstrated ability to communicate with ethnically and culturally diverse communities. Maintains a safe work environment. Communicates with the University community in a civil manner. Knowledge of and ability to use: MS Word, MS Excel, Remedy Help Desk Software, PeopleSoft.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

Equivalent to a bachelor's degree in applicable field and two years of direct work experience required.

Physical Summary

• Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).

Department

ES Admissions

Classification

Administrative Analyst/Specialist - Nonexempt

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

Hiring Range: The hiring range for this position is $4,156 - $4,600 per month commensurate with candidate's education, experience, skills, and training.

CSU Classification Salary Range: The CSU Classification Salary Range for this position is $3,879 - $7,488 per month.

Benefits

Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.

Time Base

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Application Procedures

Click Apply Now to complete the CSULB Online Employment Application.

PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Additional Information

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Equal Employment Statement

California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu .

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Advertised: Feb 07 2025 Pacific Standard Time
Applications close: Feb 21 2025 Pacific Standard Time

Closing Date/Time: 2025-02-21