Summer Intern - Department of Records and Transcripts

Job Description:

Summer Intern - Department of Records and Transcripts

Description

Title: Summer Intern - Department of Records and Transcripts

Starting Pay:Undergraduate rate - $20 per hour; Graduate rate - $24 per hour

Departmental Mission Statement:

The Department of Court Records and Transcripts (CRT) includes the Trial Court’s Records Management Centers, and the Office of Transcription Services (OTS), ensuring all laws, court rules, regulations, and standards for access to services are met, including but not limited to the Supreme Judicial Court's (SJC) Rules on records retention and trial transcriptions; (SJC Rule) 1:11 relative to the disposal of court papers and records, (SJC Rule) 1:07 fee generating appointments and the maintenance of appointment dockets in all courts, and the Trial Court's Administrative Order 19-1: Transcription procedures for appellate review, and the Uniform Transcript Format (UTF) of 2008.

The Department provides statewide oversight of the transcription of electronically recorded courtroom audio and preparing appellate and trial transcripts for all cases. CRT is also responsible for the management and storage of all court records; serving court users with dignity and speed.

Notes:

This is a hybrid internship.

Remote Monday, Tuesday and Wednesday, Worcester on Thursday and Friday. (Will need to report to Boston on Mondays for the first 2-3 weeks of internship for training)

First consideration will be given to those applicants that apply within the first 14 days.

Position Summary:

• Assists with various administrative and office support tasks for access to services such as answering phone calls, filing, interfiling, maintaining databases, photocopying, responding to email correspondence, processing paper to digital case papers, and scanning court records;
• Attends intern trainings provided by the Trial Court, or CRT as part of your professional development;
• Communicates effectively with the courts, departmental team members, and end users when responding to inquiries;
• Conducts comprehensive research for court records and transcripts initiatives, and access to services;
• Travel to the various divisions of the Trial Court as needed, and perform other duties as assigned by CRT.

Minimum Requirements:

• Working towards a graduate degree from an accredited college or university;
• Ability to multitask;
• Excellent verbal and written communication and customer service skills; employing the correct grammatical structures and word choices;
• Knowledge of and proficiency in the use of personal computers and related software including Microsoft Office (Excel, PowerPoint, Word), Teams, and Smartsheet;
• Ability to communicate clearly and effectively in oral and written form; to organize and clearly present written material.

Closing Date/Time: 2025-05-21

Salary:

Undergraduate rate - $20 per hour; Graduate rate - $24 per hour