Cross Connection Control Specialist

Job Description:

Cross Connection Control Specialist

Description

Position Scope

APPLICANT REVIEW, INTERVIEWS, AND CANDIDATE SELECTION MAY OCCUR PRIOR TO CLOSING

Salary range is the entire compensation range for the position classification

Embrace the New - Do Right - Lend a Hand - Find a Way - Enjoy our Work - Celebrate Uniqueness

GENERAL PURPOSE: Under general supervision, the Cross Connection Control Specialist is responsible for developing and maintaining thorough backflow prevention and cross-connection control programs. This position includes overseeing backflow device inspections, testing, repairs, new installations, and managing program data. A key part of the role involves investigating customer compliance with state and federal regulations and conducting detailed field tests, inspections, and surveys to spot potential backflow and cross-connection issues.

In this capacity, the Cross Connection Control Specialist plays a crucial role in protecting the integrity and quality of the municipal water supply. Ideal candidates will have substantial experience and knowledge of effective backflow prevention and cross-connection control principles and practices. They must strongly commit to safeguarding vital water resources through diligent monitoring and enforcement. Additionally, this role will focus on program management and data analysis utilizing SAMS Cross Connection software to enhance operational efficiency.

Additional duties include preparing corrective actions and violation notices, generating reports, conducting building plan reviews, performing construction inspections, and maintaining related database information.

Primary Duties and Responsibilities

PRIMARY DUTIES AND RESPONSIBILITIES:
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Refine, implement, and manage a comprehensive backflow prevention program per state and federal regulations.
• Develop, implement, and oversee a comprehensive cross-connection control program per state and federal regulation.
• Employee should be fully competent in independently carrying out various technical duties related to the city's Backflow and Cross-Connection Control Programs.
• Prioritize unprotected services with potential cross-connection hazards and educate customers on installing approved backflow prevention assemblies.
• Oversee routine inspections of backflow prevention assemblies in residential, commercial, and industrial properties.
• Oversee the testing and maintenance of city-owned backflow devices, documenting and reporting findings accurately.
• Conduct building plan reviews and perform construction inspections.
• Conduct backflow and cross-connection audits at department-owned facilities to ensure compliance with state and federal regulations.
• Utilize SAMS Cross Connection software to track inspections and compliance data, generate reports, send annual testing notification letters, and vet and approve testers, testing companies, and related equipment submittals.
• Handles internal and external inquiries; collaborates with all water resources and city divisions to resolve issues.
• Analyze data trends and recommend improvements to enhance the backflow prevention cross-connection program.
• Educate the public and staff on backflow prevention, compliance requirements, and safety practices.
• Respond to backflow-related emergencies, troubleshoot issues, and coordinate necessary repairs.
• Stay updated on relevant backflow and cross-connection regulations, codes, and industry best practices.
• Performs other duties as assigned.

Minimum Qualifications & Position Requirements

Education and Experience:
A high school diploma or GED is required, with additional coursework from a community college or technical institute preferred. A minimum of five years of experience in backflow and cross-connection control program management is required, particularly within water services, public utilities, or a related field. Familiarity with SAMS NJB Cross Connection software or similar asset management systems is preferred, along with a strong understanding of backflow prevention principles, compliance requirements, and industry best practices.
Necessary Knowledge, Skills and Abilities:
Knowledge of:

• Excellent customer service skills and understanding of best business practices.
• Familiarity with city policies and procedures.
• Strong knowledge of backflow prevention principles, plumbing systems, and environmental regulatory requirements related to water and wastewater.
• Exceptional program management skills, including effective planning, organizing, and executing projects.
• Strong communication and interpersonal skills for interacting with coworkers, supervisors, the public, and other stakeholders.
• Proficiency in data analysis and reporting computer software, including SAMS Cross Connection software or similar tools.

Ability to:

• Work independently and collaboratively as part of a team.
• Interpret, understand, and apply water and wastewater standards and procedures, as well as applicable federal and state regulations and city policies.
• Perform accurate general math calculations, including addition, subtraction, multiplication, division, percentages, formulas, factors, and decimals.
• Analyze and evaluate technical information to make informed decisions and recommendations for backflow prevention and compliance.
• Read and interpret blueprints, construction plans, schematics, and technical manuals related to plumbing and water systems.
• Establish and maintain positive and effective working relationships with coworkers, supervisors, contractors, testing companies, and members of the public.
• Communicate technical and regulatory information clearly and effectively to technical and non-technical audiences.
• Troubleshoot and resolve issues related to backflow prevention devices and program operations.
• Work independently and exercise sound judgment in the absence of supervision.
• Manage multiple tasks simultaneously while meeting deadlines in a fast-paced work environment.
• Stay organized and detail-oriented to ensure compliance with all program requirements and documentation standards.
• Prioritize tasks to meet project schedule requirements.

Skill in

• Applying backflow prevention principles and plumbing system knowledge.
• Operating and maintaining backflow testing equipment and tools.
• Interpreting water and wastewater regulations.
• Inspecting, testing, and maintaining backflow devices.
• Preparing clear reports and records.
• Communicating effectively with diverse audiences.
• Planning and executing tasks to meet deadlines.
• Troubleshooting water system and backflow device issues.
• Building productive relationships with teams and contractors.
• Providing training on backflow prevention and compliance.
• Building plan review

12 Month Goals:

• Learn and embrace the Citywide Mission, Vision, and Values, along with the Water Resource Department's Mission and Vision statements. Success will be demonstrated to the supervisor.
• Develop a comprehensive backflow prevention and cross-connection control program that complies with state and federal regulations.
• Identify opportunities for process improvements and create strategies to enhance efficiency.
• Establish and maintain positive and effective working relationships with coworkers, supervisors, contractors, testing companies, and the public.
• Utilize SAMS Cross Connection software to enhance data entry and reporting processes.
• Prioritize unprotected services that present potential cross-connection hazards and educate customers on installing approved backflow prevention assemblies.

Additional Information

Special Requirements: Possession of a valid Arizona Driver’s License is required. A cross-connection control program specialist certification is preferred or must be obtained within one year of employment.
Physical Demands/Work Environment: Work is performed in a standard office environment, outdoors in inclement weather, and in public facilities. Requires the ability to lift 50 pounds.
Reports to: Water Resources Environmental Compliance Supervisor
Supervision Exercised: None
FLSA Status: Non-exempt

EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability.

Employee Benefits & Wellness

The City offers a comprehensive benefits package to full-time classified and management employees. Part-time classified employees may be eligible for select benefits where defined.

For complete Benefit Plan & Wellness Information, please visit the City website at:
Benefits & Wellness

City benefit plans are subject to change at any time.

Closing Date/Time: 4/24/2025 11:59 PM Mountain

Salary:

$60,881.60 - $91,374.40 Annually