COMMUNITY PROGRAM SPECIALIST I-III

Job Description:

COMMUNITY PROGRAM SPECIALIST I-III

Description

DESCRIPTION

The Long Beach Utilities Department is currently hiring 5 candidates for the position of Community Program Specialist I-III in the Utilities Resources Division. These positions will include 2 permanent, full-time, unclassified positions and 3 part time, seasonal Non-Career positions and will work at the Water Campus located at 1800 E. Wardlow, Long Beach, CA 90802.

Non-career employees are considered temporary, at-will employees who are not typically eligible for benefits. However, non-career employees may qualify for health coverage and sick leave accruals subject to applicable federal and state provisions. Non-Career employees are limited to 1,600 work hours per service year and are not guaranteed a minimum number of work hours.

The Community Program Specialist I-III position provides real-world water and gas conservation policy and grant-funded program implementation experience. Accomplishments of employees in this position include the design and implementation of a program reducing landscape irrigation, the development of water conservation programs for restaurants, and implementing multiple customer specific turf-replacement programs. In this role, the Community Program Specialist I-III will also assist in the implementation and management of LBUD gas and water conservation projects, services and grant-funded programs. Such programs include:

• replacing grass lawns with climate-friendly landscapes;
• promoting the adoption of grant-funded water and gas saving devices;
• assisting Long Beach residents understand their water and gas usage;
• and providing educational and beneficial customer service through all means of customer interaction.

The Community Program Specialist I-III position will have opportunities to attend local and regional meetings to interact with other agencies and understand public policies to create and implement innovative programs.

For more information about the Long Beach Utilities Department, please visit www.lbutilities.org .

DISTINGUISHING CHARACTERESTICS:
Grade Level I
Under close supervision, supports in the administration of projects, services and grant-funded programs.

Grade Level II
Under general supervision, develops and implements projects, services and grant-funded programs; requires a minimum of one (1) year full-time professional experience offering specific and substantial preparation for the duties of the position.

Grade Level III
Under general supervision, performs journey-level duties of projects, services and grant-funded programs. May train lower grade level staff; requires a minimum of two (2) years full-time professional experience offering specific and substantial preparation for the duties of the position.

EXAMPLES OF DUTIES

The Community Program Specialist I-III will perform the following duties:

• Coordinates and provides professional support in the development, implementation, administration and/or management of a variety of water and gas conservation programs, projects and/or services;
• Monitors and facilitates participant’s involvement in water and gas conservation programs by scheduling customer site inspections, completing conservation program forms, and entering conservation program data into databases and spreadsheets;
• Analyze and provide customer water and gas use data and make residential and commercial site visits to help customers determine the possible cause and solutions to reduce their water and gas usage;
• Establishes and/or maintains relationships and serves as liaison to task forces, committees, stakeholders, clients, businesses and/or other agencies related to grant funded programs, projects, and/or services;
• Develops and implements marketing/communication strategies for grant programs;
• Coordinates public meetings and events to promote water and gas conservation programs and services; Prepares and presents grant program and service information at public meetings and events;
• Interact directly with customers via phone, email, mail, and in-person to provide education and outreach by answering questions about grant-funded water and gas conservation programs and their water and gas use, such as high bills, leaks, and water-use restrictions;
• Assist with long range water and gas resources planning duties;
• May perform other related duties as assigned.

REQUIREMENTS TO FILE

MINIMUM REQUIREMENTS:

• Graduation from an accredited university or college with a Bachelor’s Degree in Business, Public Administration, Civil Engineering, Environmental Engineering, Environmental science, Hydrology, Water Resources, Geography, Social Science, Public Policy, or closely related field . Experience offering specific and substantial preparation for the duties of the position may be substituted for the required education on a year-for-year basis;
  AND
• Professional experience as defined by grade level in the Distinguishing Characteristics section. A Master’s Degree in Business, Public Administration, Civil Engineering, Environmental Engineering, Environmental science, Hydrology, Water Resources, Geography, Social Science, Public Policy, or closely related field from an accredited college or university may be substituted for up to one (1) year of the required professional experience;
• A valid driver’s license, or the ability to arrange necessary and timely transportation for field travel, may be required for some assignments.

* Proof of required documents, such as degree or transcripts (unofficial accepted), must be uploaded to the online application at the time of filing in PDF format. Applicants who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalency.

SUCCESSFUL CANDIDATE WILL DEMONSTRATE:

• Be customer and goal focused;
• Have good written and oral communication skills;
• Have strong attention to detail;
• Understand basic software such as MS Word, PowerPoint, and Excel;
• Be self-driven and able to work independently without supervision;
• And have an interest in water and gas conservation, public policy, and the environment.

SELECTION PROCEDURE

This recruitment will close at 11:59PM PST, on Sunday, April 6, 2025. To be considered, applicants must submit an online application, resume, cover letter, and copy of transcripts or copy of diploma in PDF format. Applications will be reviewed and the most qualified candidates will be invited to continue in the selection process. Applicants who do not meet the minimum requirements, including submission of all required attachments in the correct format, will not be considered. For questions regarding this recruitment, please contact Daisy Flores at either Daisy.Flores@lbwater.org or at (562) 570-2410.

The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.

The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act

The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please contact Daisy Flores at Daisy.Flores@lbwater.org or (562) 570-2410.

Questions about this position? Email Joseph.Baquerizo@lbwater.org .

This information is available in an alternative format by request at the agency contact on the bulletin.

For technical support with your governmentjobs.com application, please contact (855) 524-5627.

Employee Benefits

The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include:

• Medical and Dental Insurance

• Life Insurance

• Retirement Plan (P.E.R.S.)

• Paid Vacation, Personal Holidays and Sick Leave

• Deferred Compensation

• Credit Union Membership

• Free Bus Transportation (Long Beach Transit)

• Flexible Spending Accounts

• Free Employee Parking
• Paid Parental Leave*
*Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17).

Closing Date/Time: 4/6/2025 11:59 PM Pacific

Salary:

$27.43 - $47.90 Hourly