Box Office Supervisor - 10/12 Pay Plan - Open to CSULB Employees Only

Job Description:

Box Office Supervisor - 10/12 Pay Plan - Open to CSULB Employees Only

Description

Job Summary

Under the general direction of the Artistic Producing Director and the Managing Director for the California Repertory Company and Theatre Arts Department, is responsible for operation and fiscal activities of the Theatre Arts Box Office and the University Theatre Box Office, which includes rendering cash transactions, reconciling, auditing, deposits, selling tickets, and interpreting policies, Education codes, and procedures for cash administration.

Key Responsibilities

• Manages the daily box office fiscal operations for all Theatre Arts mail, telephone, and in-person ticket sales. Operations include selling and accounting of tickets, retrieving, and reconciling performance batch sales reports, and preparing transmittals, and preparing of various event, and final show sales reports including Class Pass subscription sales.
• Programs all scheduled season and special events into the Ovation ticketing system for the Cal Rep Theatre, University Players’ Theater, and Studio Theatre including encoding various pricing structures for various ticket sales campaigns.
• Oversees daily operations of the ticket offices. Plans and coordinates with the Managing Director the training and supervision of MFA students in basic box office operations management including fiscal, security, safety and customer service issues.

Knowledge Skills and Abilities

Knowledge of security procedures required for cash and ticket handling. Excellent written communication, customer service, and interpersonal skills. Flexible in multi-tasking, managing several projects at a time, and functioning under deadlines. Ability to be a team player.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

A bachelor’s degree or equivalent and two years of related experience required.

Physical Summary

• Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).

Department

Theatre Arts

Classification

Administrative Analyst/Specialist - Nonexempt

Compensation

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

Hiring Range: The hiring range for this position is $3,233 - $4,050 per month commensurate with candidate's education, experience, skills, and training.

CSU Classification Salary Range: The CSU Classification Salary Range for this position is $3,233 - $6,240 per month.

Benefits

Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.

Time Base

1.0 time-base, 40 hours per week.

Duration of Appointment

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Application Procedures

Click Apply Now to complete the CSULB Online Employment Application.

PLEASE FILL OUT THE APPLICATION COMPLETELY. It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Additional Information

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Equal Employment Statement

Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu .

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Advertised: Mar 25 2025 Pacific Daylight Time
Applications close: Apr 08 2025 Pacific Daylight Time