Public Safety Communications Supervisor

Job Description:

Public Safety Communications Supervisor

Description

The Position

The Riverside Police Department is accepting applications for the position of Public Safety Communications Supervisor to fill a current vacancy in the Communications Division. The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to twelve (12) months.

Under general supervision, Public Safety Communications Supervisors supervise and participate in the operations of the public safety dispatch center on an assigned shift; and do related work as required.

Work Performed

Duties may include, but are not limited to, the following:

• Schedule, assign, supervise and evaluate the work of public safety dispatch personnel on an assigned shift.
• Participate in developing initial and ongoing dispatcher training programs.
• Review existing and recommend new or revised procedures and policies pertaining to dispatch center operation; prepare procedural manuals as required and instruct dispatchers.
• Monitor communication and computer equipment to ensure proper operation and report problems to superior.
• Resolve problems dispatchers have in operating computer terminals or communications equipment.
• Report disciplinary problems to manager and resolve.
• Prepare written reports on shift activities and any unusual occurrences.
• Perform all duties of a Public Safety Dispatcher as required.

Qualifications

Recruitment Guidelines:

Education: Equivalent to completion of the twelfth grade.

Experience: Three years of recent experience as a Public Safety Dispatcher and/or Dispatch Supervisor.

Highly Desired Qualifications:

• Experience as Public Safety Dispatcher for a law enforcement agency.

Necessary Special Requirements

• Must be able to pass an extensive police background investigation.
• Possession of, or ability to obtain within 30 days of appointment, a valid appropriate Class "C" California Motor Vehicle Operator's License.
• Possession of, or ability to obtain within 6 months of employment, a POST Basic Dispatcher Certificate or equivalent certificate.

Selection Process

The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification.

It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment.

IMPORTANT : Appointment is subject to successful completion of a pre-employment background investigation, medical/physical examination, and drug and alcohol test; and may be subject to polygraph examination, and/or psychological examination. As part of the background investigation, all claims of education and experience made in the employment application process, as well as other information submitted, will be verified.

NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list.

All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.

THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.

Benefit Level I includes Para-Professional and Supervisory classifications (Non-exempt)

The City offers an attractive benefits package, the central provisions of which are as follows:

• Retirement for Classic Members - For employees hired after 1/1/2013 who are CLASSIC MEMBERS of California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12 and have not been separated from service from such agency for six months or more, the retirement benefit shall be 2.7 % @ age 55; 3-year final compensation. The required employee contribution is 8%. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense.
  
• Retirement for New Members - For employees hired 1/1/2013 or later and who ARE NOT a member of the California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12, or those who have been separated from a public agency which contracts with CalPERS or a reciprocal agency for six months or more, the retirement benefit shall be 2% at age 62; 3 year final compensation. The required employee contribution is 50% of the normal cost and is subject to change per CalPERS every fiscal year. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense.
  
• Health Insurance - The City offers six health insurance plans and contributes up to $1,734 per month for HMO plans(family coverage).
  
• Dental Insurance - The City provides three dental insurance plans and contributes up to $45 per month.
  
• Vision Insurance - The City provides vision coverage through Vision Service Plan (VSP) for employees and their dependents that are enrolled in medical coverage.
  
• Life Insurance - The City provides and pays for term life insurance with accidental death and dismemberment equal to two times the annual salary rounded to the next highest $1,000 (up to $700k) plus AD&D. Additional Life Insurance is available and voluntary for employee and eligible dependents (up to $300k).
  
• Deferred Compensation - The City contributes $100 per month with a minimum employee contribution of $12.50 per check. Participation in the deferred compensation plan is optional.
  
• Leave Benefits - Includes vacation leave, sick leave, bereavement leave, and holiday benefits. Please refer to the Fringe Benefits and Salary Plan for specific details.
  
• Flexible Spending Account - The City offers a Health Care and Dependent Care Flexible Spending Plan for optional participation.
  
• Long Term Disability - The City offers optional enrollment in the Long-Term Disability Plan.
  
• LegalEase Plan - Optional legal services plan for employees and eligible dependents.
  
• Critical Illness Plan - Optional critical illness insurance plan for employees and eligible dependents.
  
• Vacation Accrual - 0-9 yrs = 128 hrs., 10+ yrs = 168 hrs.
  

For additional benefits information, please visit the following page: https://www.riversideca.gov/human/employee-hub/benefits/ about-1

For part-time, benefitted positions the insurance and other benefits (leave accruals, holidays, etc.) are pro-rated based on ½ or ¾ time status.

Closing Date/Time: 4/3/2025 11:59 PM Pacific

Salary:

$86,976.00 - $105,720.00 Annually