Sales Specialist

Job Description:

Sales Specialist

Description

The Role:
The Sales Specialist supports the Destination Sales Department by responding to inquiries and converting small group leads to the Las Vegas destination. This position is expected to be detailed and deadline-oriented, with an emphasis on delivering exceptional service to the Las Vegas Convention and Visitors Authority’s internal and external customers.

What You’ll Accomplish:
Keep in mind that this list is not all-inclusive.

• Sales Lead Development:
  • Oversee the small meetings market for the destination for the assigned territory.
  • Qualify and distribute sales leads of 10-150 rooms on peak for the assigned market to Las Vegas and Clark County mission partners while working toward an annual room night and lead goal in terms of leads generated and converted.
• Site and Event Support:
  • Coordinate customer events, site inspections, and industry shows as assigned.
  • Support the Directors, National Sales Managers, and Client Experience team with customer service needs when requested and input trace activity into the CRM.
  • Plan and attend site visits within the guidelines as required for the assigned market.
  • Conduct meet-and-greet services as needed for accounts visiting Las Vegas for site inspections, pre-planning meetings, or industry events.
• Business Development & Prospecting:
  • Proactively identify, research, and cultivate new business opportunities within the assigned market.
  • Develop and maintain a pipeline of prospective accounts through targeted outreach, networking, and industry engagement. Leverage market insights and CRM tools to track leads, nurture relationships, and drive new business growth.
• Brand Representation:
  • Be a consultative destination expert for customers, mission partners, and the team.
  • Develop knowledge of the destination, sales disciplines, industry trends, economic and product developments, and other factors that may affect customers’ decision to utilize Las Vegas.
• Administrative Support:
  • Maintain client information in the Customer Relationship Management (CRM) and other databases. Understand and record reasons for lost business.
  • Prepare administrative documents and management responsibilities that support sales activities.

What We’re Looking For

• High School Diploma or GED required
• Two years of experience in hotel or DMO sales coordination and a minimum of one year of related administrative experience
• Destination marketing, resort industry, or sales coordination experience preferred
• Ability to primarily work in the sales office
• Ability to work collaboratively with team and other departments
• Ability to learn, retain, and follow specific operational guidelines, rules, and policies
• Strong attention to detail in composing and proofing materials and data entry
• Exceptional time management, organization, and prioritization to manage multiple projects to meet deadlines with minimal oversight
• Above average written and verbal communication skills to effectively present information and respond to questions from diverse groups of managers, clients, vendors, customers, and the general public
• Demonstrate commitment to valuing differences among individuals and being inclusive
• Proficient with office equipment and Microsoft Office products, i.e., Word, Excel, PowerPoint, Outlook, etc.
• Ability to conduct evening client entertainment when required
• Ability to travel for a minimum of two sales trips annually

The Las Vegas Convention and Visitors Authority (LVCVA) provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic
information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the LVCVA will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at peopleconnect@lvcva.com

PROFESSIONAL-CLASS BENEFITS

Total compensation at the Authority consists not only of the salary paid, but also of the various benefits offered, such as group health and life insurance and retirement plan. Depending on the type of insurance selected, adding these benefits increases an employee's total compensation from between 30 to 40 percent.

NEVADA PERS RETIREMENT PROGRAM

• 100% EMPLOYER PAID
• https://www.nvpers.org

NO SOCIAL SECURITY TAXES WITHHELD

INSURANCE - 100% Employer Paid

• Medical/Dental/Vision/Rx Insurance (employees and dependents)
• Life Insurance - $15,000plus an amount equal to your annual base salaryup to a max of $125,000
• Long-Term Disability (LTD) Insurance

VOLUNTARY INSURANCE - Employee Paid

• Life Insurance
• Supplemental Insurance
• Long-Term Care Insurance
• Flexible Savings Accounts (FSA & Dependent Care FSA)
• Pet Insurance

PAID HOLIDAYS

• 13per year, includes birthday

PERSONAL TIME OFF (PTO)

ANNUAL MERIT INCREASE - July

• Ambassadors are eligible for an increase to base pay based on achievement of performance measures.

ANNUAL PERFORMANCE INCENTIVE

• Ambassadors are eligible for a performance bonus based upon achievement of goals and successes.

DEFERRED COMPENSATION (IRS Section 457)

OTHER

• Employee Assistance Program

NOTE: Benefits subject to change based on the discretion of management

Salary:

$27.69 - $34.63 Hourly