Systems Analyst I, II - Technical Services JAO

Job Description:

Systems Analyst I, II - Technical Services JAO

Description

JOB POSTING

NOTICE OF JOB OPPORTUNITY
POSTING #BR-078-25E

SYSTEMS ANALYST I, II

LOCATION:
FACILITIES PLANNING DEPARTMENT, INFORMATION TECHNOLOGY SECTION, TECHNICAL SERVICES GROUP, JOINT ADMINISTRATION OFFICE, WHITTIER

Are you a skilled IT professional looking to take on complex and impactful technical challenges? The Los Angeles County Sanitation Districts is seeking a dynamic Systems Analyst to join our Technical Services team, where you'll play a vital role in managing and optimizing critical computer, network, and telecommunication systems. This is an exciting opportunity to leverage your expertise in virtualization, enterprise surveillance, Microsoft technologies, scripting, and data security while supporting large-scale infrastructure that serves millions. You’ll work with cutting-edge tools like VMware, Citrix VDI, Veeam Backup, SCCM, and enterprise storage solutions, ensuring the stability and efficiency of our IT operations. If you're passionate about troubleshooting, problem-solving, and implementing innovative solutions in a collaborative environment, we encourage you to apply and be a part of a team dedicated to excellence in public service technology!

ESSENTIAL FUNCTIONS:
To perform complex and technical analyses, design, programming, and support for Information Technology computer, network and/or telecommunication systems.

JOB SUMMARY:
The major job duties are listed below. For a detailed list, please see the job description.

Under the direction of a Supervising Systems Analyst or higher classification, and technical guidance from a Senior Systems Analyst, the incumbent will:

• Install, configure, monitor, and maintain complex computer, network, and telecommunication systems including applications, operating systems, databases, desktop computers, servers, LAN and WAN networks, and process control systems
  
• Perform specific systems support functions
  
• Provide second level computer, network and telecommunication support
  
• Troubleshoot and resolve complex software, hardware, and telecommunication problems and consulting with vendors as needed
  

NOTE:
This position may be eligible for telework in accordance with Districts policy; however, regular on-site presence at our administrative offices in Whittier, CA is required to support operational needs.

MINIMUM QUALIFICATIONS

Candidates must possess all of the following:

• A valid California Class C driver license
  
• A bachelor's degree in computer science or a closely related field from an accredited college or university
  

For Systems Analyst I:

• One (1) of the following:
  
  • Option 1: One (1) year of experience as a Programmer Analyst with the County Sanitation Districts of Los Angeles County
    
  • Option 2: Four (4) years of related experience installing, configuring, monitoring and maintaining complex computer network and telecommunication systems
    
  • Option 3: Four (4) years of related experience in applications design and programming analysis support
    
• NOTE: A master's degree in computer science or closely related field may be substituted for one (1) year of the required experience
  

For Systems Analyst II:

• Option 1: One (1) year of experience as a Systems Analyst I at the County Sanitation Districts of Los Angeles County
  
• Option 2: Two (2) years of professional-level experience performing duties equivalent to a Systems Analyst I
  

DESIRABLE QUALIFICATIONS:

• In-depth and demonstrable knowledge of:
  
  • Virtualization technologies and remote access
    
  • Enterprise surveillance systems
    
  • Microsoft: Exchange, Office 365 including administration, System Center Configuration Manager, operating systems including roles
    
  • Powershell
    
  • Enterprise storage appliances
    
  • macOS and iOS
    
• Knowledge in diagnosing and repairing hardware from multiple OEM vendors with a focus on HPE and Dell, including rack-mount and blade servers
  
• Administration and support experience with Active Directory, DHCP, DNS, TCP/IP, Network Printing, VPN, NFS, HTTP, SCCM, WDS, GPO, CA, DFS, MAC
  
• Experience with administering and supporting enterprise COTS systems such as OpenText Document Management, ESRI GIS, VMware, Citrix VDI, Veeam Backup & Replication, SolarWinds
  
• NAS/SAN storage concepts and administration
  
• Data security
  
• Proficient in script programming, troubleshooting and problem solving
  
• Effective verbal and written communications skills including the ability to present and discuss technical information
  
• Efficient with time management & organizational skills including the ability to multi-task and effectively prioritize multiple, concurrent work activities
  

EXAMPLES OF ASSESSMENT CRITERIA

The competitive selection process may cover:

Knowledge of :

• Principles, characteristics and capabilities of enterprise computer systems and their peripheral equipment
  
• Information technology systems standards and procedures
  
• Principles of all phases of system development and implementation
  
• Operating systems, storage technologies
  
• Interface between hardware and software
  
• Troubleshooting techniques
  
• Operating systems installation, configuration, and performance tuning
  
• Security polices
  

Ability to :

• Analyze the computing requirements and recommend solutions
  
• Evaluate, design, implement, and document complex systems across multiple platforms
  
• Communicate effectively with various customer groups to facilitate coordination of projects and interaction amongst the customers, team members and other groups in the Information Technology Section
  

ADDITIONAL INFORMATION

NOTE: This posting will remain open until vacancy is filled and is subject to closure without notice.

SELECTION PROCESS:

• All applications will be reviewed to determine if the conditions and qualifications for testing are met.
• The selection process will consist of an interview weighted at 100% and will be the same for all qualified applicants.
• Candidates must receive a qualifying score on each selection component to move forward in the selection process.
• The first review of applications is expected to begin the week of April 21.

TO APPLY:
Please apply online at governmentjobs.com within this application period. By using the online application system, you will receive confirmation via e-mail that your application was received for this position. Resumes will not be accepted in lieu of a completed LACSD Employment Application or online application. Check your email regularly throughout the recruitment process as notifications may be sent via e-mail. Please verify that your registered email address is accurate and current. To ensure proper delivery, add info@governmentjobs.com to your contact list.

NOTES:

• The individual(s) recommended for hire must undergo a job-related reference check, background check, DMV report, and a drug test.
  
• Candidates who have completed their required college or university coursework outside the United States must provide a comprehensive evaluation of their foreign transcripts and degrees upon selection for this position.
  

For questions regarding this recruitment, please contact Brandi Reyes at BrandiReyes@lacsd.org .

As an equal opportunity employer, the Districts strongly encourage people with disabilities and people from historically marginalized communities to apply.

To learn more about how the Sanitation Districts converts waste into resources, please visit the following video: Converting Waste into Resources .

RETIREMENT

• CALPERS: The Districts belong to the California Public Employees' Retirement System (CalPERS), and all monthly status new hires will be enrolled in CalPERS. Most new hires will be enrolled in the defined benefit formula of 2% @ 62 in accordance with the Public Employees’ Pension Reform Act (PEPRA) and are required to contribute to the plan (7.75% for the 24/25 fiscal year). Those who qualify based on current or previous public service may be enrolled in the defined benefit formula in place on December 31, 2012, which was 2% @ 55 and are considered “classic” members. For “classic” members, the Districts pay the “employee share.” Please contact the Human Resources Department for more information regarding contribution rates. Although Districts employees are exempt from Social Security, employees are required by federal law to contribute a percentage of their salary for Medicare coverage.

• DEFERRED COMP MATCH: For some bargaining units, the Districts provides a matching contribution to an eligible deferred compensation plan pursuant to Section 457 of the Internal Revenue Code. The match with each paycheck will be the lesser of: 3% of the employee's base monthly salary as listed in the Salary Schedule; and the amount the employee is contributing with that paycheck. The annual total combined employee and employer contribution are subject to IRS limits.

COMPENSATION

Employees receive annual salary increases until reaching step 5 of the salary range and are provided with opportunities to promote. Cost of living adjustments are implemented annually in accordance with labor agreements.

HEALTH INSURANCE

• MEDICAL: Districts paid. Employees may choose from several HMO and Indemnity plans. As of January 1, 2025, the Districts contribute $2,305.28 per month for medical insurance. Depending on the choice of health plan, the Districts contribution covers all or a large portion of the premium for family coverage.

• DENTAL: Districts paid. The Districts pay the full premium for employee and dependent coverage for a prepaid dental program which provides for most routine dental care through a panel of contracting dentists with no deductibles. Employees are eligible to enroll in an indemnity plan if requested within thirty days after completion of three years of employment (sooner for some bargaining units), or during subsequent open enrollment periods.

• VISION: Employee paid.

• LIFE: The Districts pay for a term life policy. Employees can buy additional types and amounts of life insurance coverage at group rates.

LEAVE TIME

• VACATION: Employees receive 88 hours of paid vacation after one full year of service, increasing up to 128 hours per year after five years, 168 hours per year after 15 years and up to 208 hours after 25 years. Prior to one year of full service, employees are given partial vacation time on January 1, based on the time worked in the preceding year.

• SICK LEAVE : Eight hours of full-pay sick leave per month.

• PERSONAL LEAVE: Employees may use up to 24 hours per calendar year from current sick leave for personal reasons. Some bargaining units allow up to 40 hours per calendar year from current sick leave for personal reasons.

• PAID PARENTAL LEAVE: Employees may use up to 80 hours of paid parental leave for each birth, foster placement and/or adoption (regardless of the number of children involved) as determined by the parental leave policy.

HOLIDAYS
13 paid holidays and one-half paid holiday depending on the employee's work schedule.

TUITION REIMBURSEMENT
Employees may be eligible for tuition reimbursement for approved accredited course work.

STUDENT LOAN PAYMENT REIMBURSEMENT
For some bargaining units, the Districts will provide student loan payment reimbursements for principal or interest paid by the employee on a qualified education loan incurred by the employee for the education of the employee. The annual maximum reimbursement is $5,250 and the lifetime reimbursement limit is $21,000.

WORK ENVIRONMENT & OTHER BENEFITS

• A rewarding career contributing to society and the environment.
• Flexible work schedules (e.g. 9/80 schedule) depending on the worksite.
• Clear policies and procedures.
• Health and safety programs.
• Carpool opportunities with monetary incentives depending on the worksite.

More detailed benefits information can be found here: Districts Benefits

NOTE: The provisions of this posting do not constitute an expressed or implied contract. Any provision contained in this posting may be modified and/or revoked without notice.

Updated December 26, 2024

Salary:

$8,582.00 - $11,885.00 Monthly