Manager of Technology Programs

Job Description:

Manager of Technology Programs

Description

Marketing Statement

Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

Job Summary

Pay Rate
Non-Represented Payband N09
$151,524.00 (minimum) - $229,559.00 (maximum)
Initial negotiable starting salary will be between $151,524.00/annually - $189,121.83/annually, commensurate with education and experience

Current Assignment
This is a full scope managerial level classification responsible for managing, implementing and overseeing an information technology portfolio which contains a variety of programs and projects, senior professional staff and project managers, including outside agencies. This classification provides guidance and drives organizational, and technology portfolio change management, risk management and scope management, and drives decisions for prioritization, cancellation, and closure of information technology projects and programs throughout the District.

The successful candidate will demonstrate experience in the following beyond the minimum qualifications:

• Driving efficiency by streamlining processes, removing bottlenecks, and optimizing resource allocation.
• Overseeing and managing the procurement of all IT software, hardware, and professional services contracts for the Office of the Chief Information Officer (CIO).
• Managing several contracting vehicles; participates in the development of policies and procedures.
• Managing the operating and capital budget of the Office of the CIO to align with Department objectives.
• Conducting complex financial and management studies to evaluate performance and operating efficiency; prepares and presents study findings and recommendations; implements recommendations and provides assistance to the CIO in assessing performance against stated objectives.
• Providing guidance to the Office of the CIO Management team regarding all finance related matters.
• Vendor management for the Office of the CIO. Develop and maintain relationships with suppliers and service providers; negotiate contracts.
• Defining methods and procedures for collecting, organizing, and analyzing data.
• Involvement in the development, including making recommendations for changes and improvements, of new and/or current standards, policies, and procedures; monitors work activities to ensure compliance with established policies and procedures.
• Plan, prioritize, assign, supervise, review and participate in the work of staff responsible for
  complex financial, statistical and project control analysis in the Office the CIO.

Examples of Duties

Assumes overall portfolio management responsibility and directs and provides oversight and coordination of all programs and projects within a given portfolio.

Manages the interdependency of information technology portfolio programs and projects to monitor the efficiency and effectiveness of the portfolio, business performance outcomes, and the cost, time, scope, resources, strategic measures and benefits realization.

Manages portfolio funnel, backlog, prioritization, and change management to maintain consensus among stakeholders and impacted teams throughout the District and drive towards successful execution.

Ensures goals align with the strategy of the District, business and service units served.

Develops, recommends and implements practices and procedural processes for improving efficiency within a portfolio; monitors and evaluates the impacts upon District operations.

Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures, and recommends, within departmental policy, appropriate service and staffing levels to support portfolio.

Plans, directs, coordinates and reviews the statement of work and work plans.

Selects, trains, motivates and evaluates assigned personnel; provides or coordinates staff trainings; works with employees to correct deficiencies; implements discipline and termination procedures.

Establishes partnerships and relationships with internal and external customers, stakeholders, and peers to ensure results are achieved.

Communicates effectively with peers, customers, staff, stakeholders and suppliers regarding portfolio plans, roadmaps, resource plans, and budgets.

Conducts a variety of organizational studies, investigations and operational studies; recommends modifications to various business practices, policies, and procedures as appropriate.

Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of advanced business processes.

Represents the District and the Department and serves as liaison to committees, boards, commissions, citizen groups and other governmental agencies. Oversees and facilitates public participation processes in accordance with the Department policy.

Prepares, reviews and provides project portfolio status reports and updates to managers and executives.



Minimum Qualifications

Education :
A Bachelor’s degree in computer science, information management, business administration or a closely related field from an accredited college or university.

Experience :
Five (5) years of (full-time equivalent) verifiable professional information technology portfolio management experience. Two (2) years of experience must have included leading information technology project management teams.

S ubstitution :
Additional experience as outlined above may be substituted for the education on a year-for-year basis. A Bachelor’s degree is preferred.

Knowledge and Skills

K nowledge of :

• Operational characteristics, services and activities of a comprehensive information systems program.
• Principles and Practices of program/portfolio coordination and management.
• Principles and practices of a variety of information technology domains.
• Principles and practices of project management.
• Principles and practices of contract negotiation and administration.
• Principles and practices of strategic planning, risk analysis and measurement systems.
• Methods and techniques of coordinating and scheduling project work.
• Methods and techniques of research, analysis and validation.
• Principles and practices of procurement.
• Principles and practices of budget development and administration.
• Principles and practices of supervision, training and performance evaluation.
• Current office procedures, methods and equipment including computers.
• Microsoft Office suite or equivalent and analysis software including business and administrative project applications.
• Related Federal, State, local and professional technical codes, laws and regulations.

S kill in :

• Managing, supervising and coordinating assigned programs and projects.
• Developing and implementing project goals, objectives and procedures.
• Planning, organizing, directing, and coordinating the work of professional staff and contract consultants.
• Performing professional level analytical support services.
• Exercising sound independent judgment within general policy and management guidelines.
• Planning, organizing and administering complex projects and programs.
• Planning, organizing and scheduling Office of Chief Information Officer (OCIO) priorities.
• Researching, analyzing, compiling and summarizing a variety of materials.
• Preparing and administering department and project portfolio budgets and responsible cost reduction recommendations.
• Responding to requests and inquiries from the general public.
• Understanding the organization and function of a public agency.
• Interpreting and explaining District policies and procedures.
• Analyzing problems, identifying alternative solutions and making recommendations.
• Establishing and maintaining effective working relationships with those contacted in the course of work.
• Communicating clearly and concisely, both orally and in writing.

Equal Employment Opportunity GroupBox1

The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.

The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov .

Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs .

The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification.

Highlights

• Medical Coverage (or $350/month if opted out)
• Dental Coverage
• Vision Insurance (Basic and Enhanced Plans Available)
• Retirement Plan through the CA Public Employees’ Retirement System (CalPERS)
  • 2% @ 55 (Classic Members)
  • 2% @ 62 (PEPRA Members)
  • 3% at 50 (Safety Members - Classic)
  • 2.7% @ 57 (Safety Members - PEPRA)
  • Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details)
• Money Purchase Pension Plan (in-lieu of participating in Social Security tax)
  • 6.65% employer contribution up to annual maximum of $1,868.65
• Deferred Compensation & Roth 457
• Sick Leave Accruals (12 days per year)
• Vacation Accruals (3-6 weeks based on time worked w/ the District)
• Holidays: 9 observed holidays and 5 floating holidays
• Life Insurance w/ ability to obtain additional coverage
• Accidental Death and Dismemberment (AD&D) Insurance
• Survivor Benefits through BART
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Flexible Spending Accounts: Health and Dependent Care
• Commuter Benefits
• Free BART Passes for BART employees and eligible family members.

Closing Date/Time: 5/7/2025 11:59 PM Pacific

Salary:

$151,524.00 - $229,559.00 Annually