Office Specialist

Job Description:

Office Specialist

Description

Job Summary

Come work in a fun and exciting office!

Mohave County Assessor’s Department is looking to hire an Office Specialist in Kingman, AZ.

We are located at 700 W. Beale Street, Kingman, AZ.

About us
Mohave County, established in 1864, is one of Arizona’s original four counties—and the Assessor’s Office has played a key role since the beginning in supporting territorial and later state government through property valuation. In the early days, assessments were often handwritten in large ledgers, and assessors traveled by horseback or wagon to reach remote mining camps, ranches, and river settlements along the Colorado River to value property for taxation. It was one of the most rugged assessment jobs in the territory!

Office Assistant -> Starting Salary, $15.00/hr.

Office Assistant II -> Starting Salary, $15.75/hr.

Office Assistant Senior -> Starting Salary, $16.53/hr.

Office Specialist -> Starting Salary, $19.13/hr.

• Monday-Friday, 8:00am-5:00pm.
• Weekends and holidays off.

Working conditions would include but not limited to:

• This position does require time spent sitting, standing, walking, bending, and stooping.

Essential Job Functions

• Maintains, with relative independence in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of assigned area.
• Meets the public and receives phone calls.
• Responds to questions concerning department procedures or directs query to an individual or department as appropriate while providing excellent customer service with courtnesy and tack.
• As assigned, may review work of other staff for conformance to regulations.
• Understands and interprets procedures and practices related to various departmental and assigned programs.
• As assigned, may delegate work assignments, train, monitor, schedule, oversee or directly supervise and review the work of subordinate clerical and office employees.
• May assist in interviewing and screening applicants and recommending disciplinary actions.
• May complete employee evaluations.
• Assists wherever needed to perform duties of department and in giving help in complex situations.
• Helps public with difficult, complex problems.
• Assist at the front counter and will cross-train with other positions within the department for backup as assigned.
• As needed, composes correspondence and other documents to respond to inquiries and to obtain, update or provide information.
• Create, review, and maintain various reports through the use of databases, spreadsheets and various software programs for various County, State, Federal and Accrediting purposes.
• Researches public and internal records for proper information.
• Keeps time and leave records of division or department.
• Establishes, coordinates and maintains filing systems and indexing and cross-referencing systems for assigned department.
• Follows and adheres to State of Arizona records retention, transfer and destruction schedules.
• Audits incoming and outgoing data for accuracy, completeness and quality. Resolves errors and omissions.
• Compiles and computes data from files and other sources in preparing reports.
• Maintains inventory of materials, equipment, and purchasing records and reports.
• Gathers and prepares materials for special reports, forms, policy formulation and summaries at the request of superiors as assigned.
• Performs research for assigned area.
• Checks frequently against a variety of records in order to secure complete and accurate information.
• Operates common office machines to include computer keyboards and related peripheral equipment.
• Maintains a high level of confidentiality.
• Present and conduct themselves in a professional manner at all times.
• Communicate in a courteous and helpful manner as well as clear and concise manner at all times.
• Resolve complaints within scope of information and authority, and/or refer to chain-of-command as appropriate.
• Reviews recorded documents that relate to property ownership for adherence to standards required in order to update Assessor’s real property database.
• Performs data entry within real property database for ownership changes based on valid recorded documents as provided by other departments.
• Reviews real property sales transactions, performing initial simple analysis processes to validate sales prices. Routes more complex transactions to the proper higher-level personnel for further review.
• Assists in administering various programs related to property tax exemptions, valuation freezes, and property tax deferrals, by reviewing applications, gathering supplemental documentation, and performing data entry functions.
• Reviews and routes workflow documents relating to creation or deletion of new parcels that result from splitting or combining existing parcels and performs data entry in real property database for non-complex parcel creation/deletions.
• Routes routine documents relating to ownership and improvement changes for centrally valued properties in conjunction to the Arizona Department of Revenue.
• Reviews annual centrally valued property data upload received from Arizona Department of Revenue for accuracy.
• Participates in regular training courses or conferences to ensure knowledge and skills relating to job-specific practices are up to date.
• Oversees ongoing revision of real property database for ownership changes based on recorded documents as provided by other departments.

• Reviews real property sales transactions, applying complex analysis processes to validate sales prices.
• Administers as assigned various programs related to property tax exemptions, valuation freezes, and property tax deferrals, ensuring that statutory requirements are met, and real property database is updated accordingly.
• Oversees changes to real property database as parcels are created or deleted in the process of splitting or combining existing parcels.
• Maintains the ownership/valuation database for centrally valued properties in conjunction with information received from the Arizona Department of Revenue.
• Provides periodic reports to the Arizona Department of Revenue as required.

Minimum Qualifications

Required Minimum Education, Experience, and Training:

Office Assistant: Entry level Office experience work including.

• High School diploma/ GED (General Education Degree).
  
• Two (2) years minimum of progressive office support and clerical training, cash handling and/or bookkeeping.
  
• OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications

Office Assistant II: One to two years of Office experience including.

• High School Diploma/GED (General Education Degree).
• Two (2) years of progressively responsible administrative support experience.
• One (1) of the two (2) years performing specialized support has been in the assigned department/division or comparable Mohave County Department.
• OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications.

Office Assistant Senior: T wo to three years of Office experience including.

• High School Diploma/GED (General Education Degree).
• Minimum of Three (3) years of progressively responsible administrative support experience.
• Two (2) of the three (3) years performing specialized support in the assigned department/division or comparable agency/organization.
• OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications.

Office Specialist: Three years of Office experience including

• High School diploma /GED (General Education Degree).
  
• Four (4) years minimum progressively responsible advanced administrative and clerical office support.
  
• Two (2) of the Four (4) years performing specialized support in the assigned department/division or comparable Mohave County Department.
  
• OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications.

Knowledge, Skills & Abilities

• Procedures, terminology, equipment, accepted or common practices, and policies of the assigned specialized work and the department/area to which assigned.
• English grammar, spelling, punctuation and arithmetic.
• Modern office practices, procedures and equipment.
• Filing, index and information systems.
• Computing literacy to include use of electronic spreadsheet and word processing applications.
• Operation of a customer service and utility billing office.
• Efficiently operating and utilizing modern office machines as necessary to include computers, copiers, fax transmittal machines, calculators, and related software and peripheral equipment.
• Microsoft Office software including Excel and Word (be able to do merges in Word and basic spreadsheet functions in Excel).
• Effectively communicate and establish relationships with the public, staff, and work contacts.
• Use good judgment in assessing a situation and responding appropriately.
• Act and communicate in a professional manner.
• Multi-task with a large number of assignments and a variety of situations
• Effectively perform the responsibilities of the specialty field and the position.
• Exercise courtesy and tact in dealing with the public and public officials and maintain confidentiality.
• Work independently in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of the office.
• Organize and prioritize assignments, cope with varying demands and work under pressure with frequent interruptions.
• Analyze information, and interpret and apply technical, legal and departmental information encountered in the performance of responsibilities.
• Develop appropriate, effective and efficient methods of completing assignments through others.
• Follow complex oral and written instructions.
• Supervise, work with and communicate effectively with subordinates.
• Type accurately and at a speed necessary to fulfill job responsibilities.
• Understand complex valuation and taxation structure.

https://resources.mohave.gov/file/HumanResources/Benefits/Benefits%20Overview.pdf

Closing Date/Time: 5/25/2025 5:00 PM Arizona

Salary:

$31,200.00 Annually