Job Description:
Sr Patient Services Specialist/CCVH
Description
Sr Patient Services Specialist/CCVH41299BR
41299BR
Position DescriptionThis position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Work is performed in usual clinic conditions and requires a high degree of direct contact with patients, staff, and insurance companies. Employees may have cash-handling responsibilities.
Major/Essential Functions- Greets patients professionally and courteously at the beginning and end of the visit.
- Request insurance information and update as necessary.
- Assist patients in finding funding when needed.
- Educate PSS, nurses, and providers on insurance benefits and funding for referred patients when necessary.
- Serve as a backup to the insurance verification managed care coordinator and counsel patients on insurance benefits when needed.
- Assist with testing and surgery authorizations as needed.
Required QualificationsHigh school diploma or equivalent. Three (3) years of customer service, office, or related experience, with two (2) of those years in a healthcare or dental clinic setting preferred. Additional education may substitute for the experience requirement.
To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=892073All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.
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