Senior Police Teletype Operator

Job Description:

Senior Police Teletype Operator

Description

POSITION SUMMARY

The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers.

An employee in this role oversees the 24/7 operation of the Teletype Unit. Responds to request from mobile/field law enforcement personnel and the public and provides general office support. Provides lead work responsibilities to new or less experienced Teletype Operators.

In accordance with Article 24 of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769, for posting purposes this open-competitive job posting shall be considered as a simultaneous internal and external posting (it is open to both internal City employees and external applicants).

ESSENTIAL JOB FUNCTIONS

Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.

• Assists in planning, assigning and overseeing the work of employees engaged in performing a variety of support functions in the Police Teletype Unit
• Trains, coaches, counsels and mentors Police Teletype Operators
• Prepares work schedule and oversees full time staff members and part time employees
• Operates Teletype Unit computer equipment to enter, retrieve, cancel, modify, confirm criminal histories
• Validates, updates and modifies information already entered into NCIC/FCIC/DAVID and other systems.
• Performs 24 hour recheck of tow/repossession entries
• Conducts warrant checks for detectives and officers using Florida Crime Information Center (FCIC) and National Crime Information Center (NCIC) for the Police Department
• Searches license plates and VINs, driver's licenses for PSA's, officers or detectives to ascertain if a vehicle, or tag is stolen, and was used in the commission of a felony
• Enters missing persons, stolen vehicles, guns and articles into FCIC/NCIC
• Searches subject Criminal History records for officers, detectives and the City Prosecutor
• Processes requests when officers travel and will be flying armed
• Maintains appropriate log, to include tow logs, and files in accordance with requirements of policy and departmental procedures
• May act as FCIC Agency Coordinator (FAC) OR Alternate FAC
• May act as Point of Contact (POC) or Alternative POC
• Everbridge Administrator
• Processes and submits safe watch tips
• Performs related work as required

JOB REQUIREMENTS, PREFERENCES & WORK ENVIRONMENT

High School Diploma or G.E.D. equivalencyThree (3) years of experience performing teletype duties in a law enforcement environment.Must be able to become a certified user for NCIC/FCIC computer systemSuccessfully complete a pre-polygraph interview, polygraph examination, and/or background investigation as required for employmentIf claiming Veteran's Preference, candidates must attach a DD214 Member 4 form, and the City of Fort Lauderdale's veteran's preference claim form (J-204) to the online application.
Special Requirements:

As public servants, employees may be required to work immediately before, during, and/or after an emergency. All employees must be available and able to work assigned shifts as determined by their Department Heads.

PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS:
The noise level in the work environment is quiet to moderately loud. The work entails sedentary work in an office setting. While performing duties, an employee may frequently exert light physical effort, such as standing, walking, stooping, talking, hearing, and reaching above and below shoulders. Most tasks require the use of hand and fingers dexterity, such as keyboarding and the ability to use a headset. The employee may be required on rare occasions to lift up to 10 pounds. Sometimes work is stressful when working under stringent time constraints.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

HOW TO APPLY & SUPPLEMENTAL INFORMATION

Applicants who qualify will be subject to an extensive selection process and screening program, which may include, but not be limited to evaluation of training and experience; written test; interview; employment record, background check; medical examination; and drug screen. The expected duration of the selection process varies by position.

The City of Fort Lauderdale is an Equal Opportunity, Affirmative Action, inclusive employer and a Drug Free Workplace. The City of Fort Lauderdale does not discriminate based on age, citizenship status, color, disability, marital status, national origin, race, religion, sex, or sexual orientation.

Veterans' preference per Florida law. If claiming Veteran's Preference, candidates must attach a DD214 Member 4 form, and the City of Fort Lauderdale's veteran's preference claim form (J-204) to the online application.



The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance.

Click here for an overview of employment information including our benefits package.

Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan!Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale. Click here for more information or to see if you qualify.

In addition to the competitive benefits package and salary, the City of Fort Lauderdale participates in the Florida Retirement System (FRS) which offers an investment option and a pension option and requires a 3% contribution from employees. All new City of Fort Lauderdale employees are automatically enrolled in FRS. Click here to view additional information on the Florida Retirement System.

Closing Date/Time: 7/12/2025 11:59 PM Eastern

Salary:

$44,319.81 - $68,679.31 Annually