Patient Benefits Specialist

Job Description:

Patient Benefits Specialist

Description

Solano County's Behavioral Health mission is to provide person-centered, safe, effective, efficient, timely and equitable mental health and substance abuse services, that are supported by friends and community, that promote wellness/recovery, and that fully incorporate shared decision making between the people we serve, their family members and our community providers.

Solano County Behavioral Health dedicates itself to the care of Solano residents to help them remain in the community so that they can progress in their recovery and benefit from natural supports, avoiding institutionalization. Behavioral Health provides psychiatric services to Solano Community in an integrated health care environment in three adult and child outpatient clinics located in Vallejo, Fairfield, and Vacaville.

Our Services: In addition to outpatient psychiatric services, the Behavioral Health Division offers the following to its clients:

• Outpatient Psychotherapy
  
• Case Management
  
• A.C.T. and TIP model services (Full Service Partnerships)
  
• Wellness Centers
  
• Consumer and Family Support
  

Solano County Behavioral Health is committed to equity, diversity, and inclusion. Our services aim to empower all community members throughout their journey towards wellness and recovery. It is also of equal importance for us to improve access to quality care for underserved and under-represented ethnic and minority populations who have been historically marginalized by health care systems. We are seeking qualified staff who possess valuable life experiences and expertise to ensure our workforce is culturally and linguistically responsive and leverages diversity to foster innovation and positive outcomes for the people we serve.

Click here to learn more about the Behavioral Health Services Division
THE POSITION

A Patient Benefits Specialist interviews Mental Health clients and their families to assess financial status and determine potential eligibility for Federal, State and County assistance.

As a Patient Benefits Specialist you will be located in the Mental Health Division of the Health and Social Services Department, interviewing severely mentally ill clients to elicit financial information. You will interpret provisions and requirements of Federal, State and County aid programs to patients and explain their rights and obligations with regard to financial coverage for medical services

The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County.

POSITION REQUIREMENTS

Experience and/or Education

A minimum of one year of public contact experience, equivalent to an Eligibility Benefits Specialist I or Employment Resources Specialist I, which involved processing financial or personal history documents and interpreting applicable laws, rules, and regulations which demonstrates possession of and competency in requisite knowledge and abilities.

Completion of 60 semester or 90 quarter units from an accredited college or university preferably in general education, business, finance, social science, or a closely related field may be substituted for the one year of required experience.

SPECIAL REQUIREMENTS

• Possession of or ability to obtain a valid Class C California driver's license is required.
  

SELECTION PROCESS
07/15/2025 - Deadline to submit application and any required documents.

Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract.

A minimum score of 70% is required to continue in the selection process, unless otherwise announced.

All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change.

RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.
HOW TO APPLY

Applications must be submitted through the NEOGOV system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the final filing deadline.

Previously submitted application materials (e.g., copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment .

Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA

Please note that all dates/times listed in the job announcement are Pacific Time.
DOCUMENT SUBMITTAL REQUIREMENTS
To substitute for the one year of required experience, d ocumentation of completion of 60 semester or 90 quarter units from an accredited college or university is required. All applicants are encouraged to submit either a copy of their college diploma (verifying the degree, date earned and area of specialization) or official/unofficial transcripts (verifying the date and degree conferred) by the final filing deadline. Candidates who fail to submit their diploma or transcripts by the final filing date will be disqualified from the recruitment.

PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained.

How to Submit Your Documents

In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.gov . Be sure to include the recruitment title (Patient Benefits Specialist) and the recruitment number (25-433200-01) in your email or fax.
T o be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE . Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons.

VETERAN'S PREFERENCE POINTS
Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations.

We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave

To learn more, view our benefits summary .

Closing Date/Time: 7/15/2025 5:00 PM Pacific

Salary:

$66,349.29 - $80,647.98 Annually