Office Specialist-Police Department

Job Description:

Office Specialist-Police Department

Description

Summary

Minimum Starting Salary Depends on Qualifications
This posting will close August 15, 2025, at 12:00 pm.

The City of Waco Seeks

A detail-oriented Office Specialist to provide support to the Community Outreach team at the Waco Police Department. The ideal candidate will possess strong administrative skills and a passion for public service.

Minimum Qualifications
Required:

• Texas Driver's License
• H.S. Diploma or GED equivalent
• 1 year of administrative or clerical experience
• Must complete Police Department Background Packet
• Must be able to pass a Criminal Justice Information Services (CJIS) background screening
• Must be able to pass a polygraph

Position Overview
Under basic supervision, performs basic office clerical and administrative support functions for City staff and provides customer services for the general public; enters and retrieves data in automated records management systems; provides information within scope of authority.

Essential Functions

• Performs basic clerical and administrative duties in accordance with Department procedures and City policy, including data entry, record keeping, basic accounting, preparing and processing documents and maintaining files; makes and distributes copies; processes mail, documents, correspondence, invoices and other materials; duties may vary according to job assignment.
• Provides customer service, information and assistance to visitors and responds to requests for information within the scope of authority; explains City rules, policies and procedures; answers incoming telephone calls and directs the caller to the correct person or work group or takes and relays messages.
• Enters and retrieves data in automated records management systems, updates and maintains a variety of electronic and paper files, records, reports and documents; processes forms, records and files; queries system databases as requested by authorized persons; collects statistical data and compiles data for reports.
• Answers incoming telephone calls and directs the caller to the correct person or work group or takes and relays messages as appropriate; coordinates and schedules meetings and appointments as requested; cross-trains in other office support duties as needed.
• Plans and assists in planning of Community Outreach events.
• Manages City Alarm Ordinance with regards to non-valid Burglar Alarms.

The City of Waco offers a complete benefits package for eligible employees including; health, dental, vision, Employee Assistance Program (EAP), Flexible Spending Accounts, life insurance, long term and short term disability, retirement, deferred compensation plans, holidays, vacation, sick leave, credit union and savings bonds.

To learn more about the benefits offered, visit our Benefits page.

Why Work For Waco:

• Meaningful and challenging work
• Make a difference and improve communities
• Competitive Salary and Benefits
  • Full Range of Benefits, including Health, Dental, Vision, Disability, and Life Insurance
  • Mandatory TMRS Retirement Plan with a 2:1 City Match
  • Education Assistance Program
  • Paid Parental Leave
  • Employee Assistance
  • Longevity Pay
  • And More!
• Chance to do work you are passionate about
• Desire to give back

Closing Date/Time: 8/15/2025 12:00 PM Central

Salary:

See Position Description