Community Health Worker - Contract*

Job Description:

Community Health Worker - Contract*

Description

The Job

The Department of Public Health is recruiting for Community Health Workers (CHW)* - Contract who assist and support clients in clinical and non-clinical settings. A CHW is the bridge of support for individuals in the community, to improve health understanding, access and outcomes. CHWs will establish a trusting and safe connection with clients for the purpose of assisting in navigating through provider care plans, client's treatment plan and, shared care plans.

Duties may include:

• Facilitating referrals and appropriate paperwork for clients to specialty clinics and treatment centers.
  
• Consulting with physicians and other members of the care delivery team on the client's treatment plan.
• Promoting and providing education and awareness related to the treatments and services provided to clients, families, staff and the community in a culturally appropriate manner.
• Promoting and providing resources and support to clients for substance use disorder, violence awareness and prevention, preventive healthcare, chronic disease management and sexual reproductive health.
• Operating and maintaining mobile testing van, including setup and takedown at field testing sites and community events.
• Tracking client outcomes and relevant data using manual and automated systems.
• Guiding clients in the application process for financial healthcare coverage.
• Building and maintaining a positive and professional working relationship with healthcare teams, public health staff, and external partners.
• Ensuring documentation is accurate, pertinent and in compliance with department protocols and policies.
• Assisting clients with scheduling appointments and navigating social service systems as indicated by the shared care plans.
• Recognizing and reporting signs and symptoms of abuse and neglect to providers. Completing all mandatory reporting requirements, as needed.
• Conducting outreach and supporting clients in their homes, community, or clinic setting.
• Maintaining confidentiality of Protected Health Information per the Health Insurance Portability and Accountability Act.

The list established from this recruitment may be used to fill contract positions only . Applicants must update their availability and the type of appointments they are willing to accept in the supplemental questionnaire.

This is a contract position which does not attain regular status as a County employee. Contract positions serve at the pleasure of the appointing authority.

CONDITIONS OF EMPLOYMENT



Pre-Employment Process: Prior to appointment, applicants must pass a background investigation which includes verification of employment history and education, fingerprinting, physical exam, and drug screening.

Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation.

Basic Life Support Certification: Positions within Clinical Operations may require a Healthcare Provider level Basic Life Support (BLS) certification.

Visa Sponsorship: San Bernardino County is not able to consider candidates who will require Visa sponsorship at the time of application or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment.

CHW Certification: Incumbents must successfully complete a Community Health Workers (CHW) Certification program resulting in a certificate within one (1) year of hire or be terminated.

Minimum Requirements

Experience: One (1) year of experience providing healthcare, mental health, social or human services. Experience must include one of the following: performing needs assessments, conducting interviews, referring clients to services or performing crisis interventions.

Desired Qualifications

The ideal candidate will possess the following knowledge/skills/abilities:

• Ability to communicate effectively in person, in writing, and on the telephone.
  
• Be organized with attention to detail.
  
• Possess critical thinking skills.
  
• Be culturally sensitive to the population being served.
  
• Any combination of lived experience working with diverse populations in the community (e.g., women with infants and young children; persons experiencing housing instability, food insecurity, unemployment, interpersonal violence, neglect, racism, discrimination, HIV/AIDS, substance abuse; persons involved in the justice system; older adults, underserved populations; or other circumstances that could prevent a person from achieving their optimal wellness).
  
• Possess basic understanding of medical terminology.
  
• Possess general knowledge of Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).
  

English/Spanish bilingual skills are highly desired. For consideration of bilingual assessments, applicants must indicate bilingual ability on the application. Employees may receive additional compensation for utilizing such skills when allocated to a bilingual position, as approved by the department. Bilingual testing may be required.

Selection Process

Application Procedure : Please complete and submit the online employment application and supplemental questionnaire for consideration before the posted deadline. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):
San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.

ADA Accommodation:
If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitmentfiling deadline.

Veterans' Preference:
Eligible veterans, their spouses, or widows/widowers who are not current County employees mayreceive additional Veterans' Preference points. For details and instructions on how to request thesepoints, please refer to the Veterans' Preference Information (Download PDF) .

For more important details, review the Applicant Information and County Employment Process .

Technical & Inspection Unit

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

For a summary of benefits,* please click here .

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .

*Retirement benefits subject to change.

Closing Date/Time: 8/1/2025 5:00 PM Pacific

Salary:

$18.74 - $25.74 Hourly