Systems Support Analyst II

Job Description:

Systems Support Analyst II

Description

The Job

San Bernardino County is seeking a skilled and proactive Systems Support Analyst II to support the operation and maintenance of critical IT infrastructure. This position performs systems programming, database and systems administration, storage management, and data center operations. This role is essential to ensuring the performance, reliability, and scalability of enterprise technology systems.

Key Responsibilities may include:

• Analyze and optimize system hardware, software, and performance and make recommendations for update.
• Install, maintain, and support system software and configurations.
• Troubleshoot and resolve system and application issues.
• Manage systems performance, capacity planning, and upgrades.
• Administer LAN/WAN and datacenter environments.
• Monitor and manage enterprise storage systems.
• Perform database design, performance monitoring, and recovery.

Current vacancy exists at the Innovation and Technology Department (ITD). This list may be used to fill other future vacancies throughout the County.

For more detailed information, refer to the Systems Support Analyst II class specification.

BENEFITS OVERVIEW

Health Benefits

Paid Time Off

Retirement

• Medical and Dental: Family Coverage
• Vision: Employee Coverage
• Premium Subsidies to offset health costs
• Flexible Spending Account (FSA): Pre-tax account for qualified healthcare expenses

• Up to 4 weeks accruable vacation with cash-out option
• 11 days accruable sick leave
• 15 paid holidays
• Perfect attendance leave
• Flexible work schedules (in some departments)

• Generous Pension
• Retirement reciprocity may be available
• 457(b) Deferred Compensation Plan
• Retirement Medical Trust Fund

DCAP Account - County Paid Life Insurance - AD&D Insurance 529 Savings Plan -Short & Long Term Disability - Wellness Program - Commuter Services - Employee Discounts - Annual Tuition Reimbursement
For additional information review the Benefits Summary for the Administrative Services Unit To view additional details explore the Teamsters MOU

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Incumbent must successfully complete a background investigation (fingerprinting and work history/education check) in addition to a job-related physical exam, including a drug test.

Availability: Incumbents must be available to work different shifts. The County pays an hourly differential for those employees working night shifts.

Sponsorship: San Bernardino County is unable to consider candidates who require Visa Sponsorship at this time or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment.

Minimum Requirements

REQUIRED EXPERIENCE: Two (2) years of full-time equivalent work experience, within the past five (5) years, performing systems administration at the enterprise-level. Experience must include at least two (2) of the following:

• Administration of Microsoft SQL Server
• Administration of physical and virtual windows servers utilizing Microsoft Server Operating Systems
• Administration of CITRIX or VMware virtualization platforms
• Administration of Web Servers (Windows IIS and/or Apache/WordPress)
• Administration of Enterprise class storage platforms
• Administration of Enterprise data protection/backup systems
• Administration of converged/hyperconverged hardware platforms
• Administration and design of datacenter environmental systems
• Administration of Enterprise Applications

-AND-

REQUIRED EDUCATION: Thirty (30) semester/(45 quarter) units of completed, post high-school coursework from an accredited university or technical school in Computer Information Systems, Business/Public Administration, or a closely related field. A list of coursework must be submitted with the application unless a degree in one of the listed fields has been conferred.

SUBSTITUTION FOR EDUCATION: An additional year of qualifying experience may substitute for the required education.

Desired Qualifications

The ideal candidate will possess the following:

• An Associate's Degree (or higher) in computer information systems or a closely related field.
• Knowledge and experience designing and supporting Datacenter environmental systems and equipment such as power, cooling, and fire suppression systems.
• Experience designing and supporting high-availability infrastructure using the following technology: Microsoft clustering, Microsoft SQL, Microsoft IIS, VMWare virtualization platform, XenServer virtualization platform, Nutanix, HPE 3Par and VEEAM.
• Ability to program in Microsoft C# and experience with HPE C700 blades and enclosures desired for positions at ARMC.
• Experience with disaster recovery planning and execution.

Candidates should detail any related experience/education in these areas on the application and supplemental questionnaire.

Selection Process

Examination Procedure:
There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.

Application Procedure :
Please complete and submit the online employment application and supplemental questionnaire for consideration before the posted deadline. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):
San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.

ADA Accommodation:
If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitmentfiling deadline.

Veterans' Preference:
Eligible veterans, their spouses, or widows/widowers who are not current County employees mayreceive additional Veterans' Preference points. For details and instructions on how to request thesepoints, please refer to the Veterans' Preference Information (Download PDF) .

For more important details, review the Applicant Information and County Employment Process .

Administrative Services Unit

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

For a summary of benefits, please click here .

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .

Closing Date/Time: 8/1/2025 5:00 PM Pacific

Salary:

$85,404.80 - $117,665.60 Annually