Sr. Director of Operations

Job Description:

Sr. Director of Operations

Description

Working Title: Sr. Director of Operations for Recreation Center and Dining

Department Name: Facilities Services

Division: Administration and Finance

Classification Title: Administrator II

MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status.

Position Salary Range: $10,012 - $15,018 per month

The anticipated hiring range for this position is $11,900 - $12,700 per month.

Salary is commensurate with experience.

Review of applications will begin September 5, 2025, and the position will remain open until filled. Applicants who apply by the first review date will be given first consideration.

About the Department/Position:

Facilities Services is a department within the Division of Administration and Finance whose responsibility is to meet the university's ever-changing needs for facility maintenance and custodial services. We provide routine and special services to the campus efficiently and hospitably. We strive to effectively operate the facilities, so a safe, clean, comfortable, and functional environment is provided to enhance learning and working throughout the CSUDH community. We invite you to learn more about the department through our online home. Click Here

The Senior Director of Operations for Recreation and Dining, reporting to the Associate Vice President of Facilities Management, provides leadership and oversight for the Dining and Recreation Center’s operations, maintenance, and capital planning. This role manages daily facility services, ensures compliance and efficiency, and drives long-term improvements. The Director fosters a culture of customer service and collaboration, working with campus partners and community stakeholders to enhance the university experience.

Overview of Duties and Responsibilities:

• Provide leadership and oversight of daily operations for Recreation and Dining facilities, including custodial, maintenance, and grounds services.
  
• Develop and manage preventive maintenance programs to ensure safe, clean, and efficient facilities.
  
• Support campus events and rentals by coordinating facility operations and service delivery.
  
• Collaborate on capital projects, renovations, and long-term planning to align with university goals and operational needs.
  
• Oversee compliance with safety standards, building codes, and certification requirements while leading risk management and emergency preparedness.
  
• Manage budgets, reserve funds, and vendor contracts, ensuring cost-effective use of resources and high-quality service.
  
• Build strong partnerships with campus departments, external contractors, and community stakeholders to optimize facility operations.
  
• Recruit, train, and mentor staff while fostering a culture of customer service, professional growth, and team engagement.
  

Minimum Qualifications:

• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or related field and a minimum of seven to eight (7-8) years of progressively responsible experience in facilities operations, preferably in higher education or public sector to include a minimum of four (4) years of managerial experience required.

Knowledge, Skills, and Abilities:

• Knowledge of facilities operations, maintenance, custodial, and grounds services, including preventive maintenance best practices.
  
• Knowledge of capital planning, construction processes, building systems, and compliance with safety codes, regulations, and certification requirements.
  
• Skill in strategic planning, budget development, and financial/resource management.
  
• Skill in vendor management, contract negotiation, and performance monitoring.
  
• Skill in leadership, staff supervision, and team development with a focus on employee engagement and professional growth.
  
• Ability to foster a culture of customer service, collaboration, and continuous improvement.
  
• Ability to analyze operational needs, recommend solutions, and implement effective improvements.
  
• Ability to communicate effectively, both verbally and in writing, with diverse stakeholders including students, staff, contractors, and community partners.
  
• Ability to manage multiple priorities in a complex environment while ensuring safety, efficiency, and service quality.
  
• Ability to develop and implement emergency preparedness and risk management strategies.
  

Preferred Qualifications:

• Master’s degree in Facilities Management, Engineering, Business Administration, Higher Education Administration, or a related field.
  
• Ten (10) or more years of progressively responsible experience in facilities operations, maintenance, or capital project management, preferably within higher education or a large, complex organization.
  
• Demonstrated experience managing multimillion-dollar operational and capital budgets.
  
• Professional certifications such as Certified Facility Manager (CFM), Educational Facilities Professional (EFP), or equivalent.
  
• Strong background in risk management, emergency preparedness, and regulatory compliance.
  
• Proven ability to lead diverse teams, foster staff development, and promote a culture of engagement and accountability.
  
• Experience collaborating with cross-functional stakeholders, community partners, and external contractors/vendors.
  
• Familiarity with sustainability practices, energy management, and long-term facilities planning.
  

To view the full position description, click “Position Description” above.

General Information:

• Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Fair Chance Hiring Ordinance and State Law.
• In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance. It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits here .
• Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program.
• The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Closing Statement

California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771.

California State University Dominguez Hills is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Employees at California State University, Dominguez Hills shall abide by the Nondiscrimination Statement .

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Advertised: Aug 20 2025 Pacific Daylight Time
Applications close: Sep 03 2025 Pacific Daylight Time