Data Systems Specialist - Data Systems Management

Job Description:

Data Systems Specialist - Data Systems Management

Description

Technical Writer - ODSM - Department of Elementary & Secondary Education



Job Posting Number: 3610006085

Salary: $40,200

Please note: The salary range listed in this job description is a base salary. Applicants eligible for years-of-service adjustments or shift differentials may exceed salary range listed above.

Job Location: This position will be located at 205 Jefferson St., Jefferson City, MO 65101.

Why you’ll love this position:

The Office of Data System Management (ODSM) is responsible for maintaining the P-20 longitudinal data system used for research of student progress and achievement, postsecondary, and workforce preparation, etc. In addition, the office collects and generates data to meet federal reporting requirements and compliance, as well as provide data utilized in research and analysis that impacts policy decision-making. As the technical writer for ODSM, you will collaborate with subject matter experts to create and edit documentation that supports this work.

• Create high-quality documentation, easy-to-understand user interface text, online help and developer guides that meet applicable standards while paying attention to detail.
• Work with internal teams to obtain an in-depth understanding of the applications and to define and document customer business functions and processes.
• Develop, maintain, and implement technical assistance tutorials to help end-users use a variety of applications.
• Creating, implementing, and improving DESE web applications’ security policies and secure access documentation.
• Assists with the creation, assignment, and monitoring of work items in ADO.
• Assists with the creation, modification, and processing of access request forms.
• Serve as the DESE contact for local program personnel regarding DESE’s application manager.
• Ability to communicate with internal and external stakeholders to troubleshoot various technical issues.
• Assist users of DESE’s application manager with their account information, granting access to DESE Web Applications, resetting passwords, and addressing daily inquiries such as responding to incoming emails and phone communications.
• Perform and document user acceptance testing of DESE Web Applications.
• Collaborate between application owners and OA-ITSD regarding application access and security.
• Coordinate and participate in testing of systems within web applications.
• Exercises considerable independence, judgment, and initiative in performance of duties; receives general administrative direction.
• Strong verbal and written communication skills in English, especially in translating between program areas and technology and articulating each area’s needs.
• Performs other related work as assigned.
• Demonstrate regular, reliable, and engaged attendance.

Minimum Qualifications:

• High School Diploma or equivalent certification.
• Two or more years of experience performing progressively responsible support tasks.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

If you have questions about this position, please contact: hr@dese.mo.gov

Equal Opportunity and Affirmative Action Employer: Missouri Department of Elementary and Secondary Education is an Equal Opportunity Employer. If you have special needs addressed by the Americans with Disabilities Act (ADA), please contact Human Resources at (573) 751-9619, through Missouri Relay System at (800) 735-2966, or via email at hr@dese.mo.gov .

Notice of Non-Discrimination: The Department of Elementary and Secondary Education does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, age, veteran status, mental or physical disability, or any other basis prohibited by statute in its programs and activities. Inquiries related to department programs and to the location of services, activities, and facilities that are accessible by persons with disabilities may be directed to the Jefferson State Office Building, Director of Civil Rights Compliance and MOA Coordinator (Title VI/Title VII/Title IX/504/ADA/ADAAA/Age Act/GINA/USDA Title VI), 7 th Floor, 205 Jefferson Street, P.O. Box 480, Jefferson City, MO 65102-0480; telephone number 573-522-1775 or TTY 800-735-2966; fax number 573-522-4883; email civilrights@dese.mo.gov.



To Our Applicants with Disabilities: For assistance with any phase of the Department process, please notify the Director of Human Resources at (573) 751-9619. Reasonable attempts will be made to accommodate special needs. TTY/TDD Relay Missouri service (800) 735-2966.

Notice to Applicants: The Missouri Department of Elementary and Secondary Education is unable to sponsor applicants in their application for work visas through INS. If you have questions, please contact Human Resources.

The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Salary:

$40,200 per Year