Program Manager/CSRI RESET (UEC)

Job Description:

Program Manager/CSRI RESET (UEC)

Description

About University Enterprises Corporation at CSUSB

(This is not a state position)

University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects.

Position Summary

Temporary, Exempt, Full Time, Benefited position through 6/30/2026 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance).

Salary: $6,375-$7,083.00 per month.

Location: CSRI RESET San Bernardino Center.

Work Schedule

40 hours per week. Typically, 8:15AM to 4:45PM Monday through Friday. Some nights and weekend work may be required.

First Review Deadline

This position will remain open until filled.

Typical Activities

Under minimal supervision of the Associate Director of Operations, the Program Manager will work independently to:

Program Oversight

• Oversee the overall implementation and daily operations of the RESET Program.
• Ensure housing stability and reintegration goals are achieved in accordance with program objectives.
• Maintain program compliance with contractual, organizational, and regulatory requirements.

Staff Supervision and Administrative Oversight

• Maintain overall administrative responsibility for the delivery of program services.
• Plan, direct, and coordinate all program activities to ensure alignment with program goals and contractual requirements.
• Hire, train, and supervise Housing Navigators and other program staff, ensuring they are equipped to deliver effective services.
• Manage casework functions and provide supervision, coaching, and guidance to casework staff.
• Develop, implement, and monitor procedures governing documentation to ensure compliance with program and funding requirements.
• Oversee the program budget, ensuring operational costs do not exceed available funding, and work in collaboration with the BSCC field representative on fiscal oversight.
• Conduct regular team meetings to review progress, provide updates, and align staff with program goals.
• Facilitate professional development and training opportunities to strengthen staff capacity.

Participant Services

• Guide Housing Navigators in developing individualized housing stability plans.
• Ensure timely coordination of rental assistance and wraparound case management services.
• Provide direct Substance Use Disorder (SUD) counseling and relapse prevention services to participants.
• Act as an escalation point for participant concerns, ensuring effective resolution.

Community Engagement and Partnerships

• Build and maintain strong relationships with landlords, housing providers, service organizations, and community partners.
• Represent the program at community meetings, outreach events, and stakeholder collaborations.

Data Management and Reporting

• Monitor participant outcomes and program performance, ensuring accurate data collection and documentation.
• Prepare and submit required program reports and evaluations.
• Utilize data to inform program improvements and ensure accountability.

Occasional travel to partner sites, trainings, or community events. Using their personal means of transportation (with reimbursement provided after the fact).

Minimum Qualifications

• Education:
  • Bachelor’s degree in Social Work, Human Services, Psychology, or related field.
    
• Experience:
  • Minimum 3 years of experience in program management, case management, or housing services.
    
  • At least 2 years of supervisory experience in a social service or housing setting.
    
• Other:
  • Strong leadership and organizational skills.
    
  • Excellent communication, problem-solving, and interpersonal abilities.
    
  • Knowledge of case management principles, community resources, and program compliance.
    
  • Ability to work effectively with diverse populations, including justice-involved individuals.
    
  • Proficiency in Microsoft Office Suite and case management software.
    

Preferred Qualifications

• Master’s degree in Social Work, Human Services, or related field.
• 5 years of experience in program management or housing-focused services.
• Certified Alcohol and Drug Counselor (CADC) credential.

Benefits Include:

• Medical, Dental, Vision, Flex Cash option
• CalPERS Retirement and CalPers 457
• Group Term Life/ Accidental Death & Dismemberment (AD&D)
• Holidays & Personal Holiday
• Vacation and Sick pay accruals
• Educational Assistance Benefit is based on availability of funding.
• Workers' Compensation, Unemployment Insurance, State Disability Insurance

EQUAL OPPORTUNITY EMPLOYER

University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era.

To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm.

As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589.

EEO AA Policy Statement

Employment of Individuals with Disabilities and Protected Veterans

Supplemental Information

UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment.

Advertised: Sep 18 2025 Pacific Daylight Time
Applications close: