Health Services Information Systems Programmer and Analyst

Job Description:

Health Services Information Systems Programmer and Analyst

Description

The Position

**RE-ANNOUNCEMENT**

Why Join Contra Costa Health?

Contra Costa County Health (CCH) has openings for 2 full-time Health Services Information Systems Programmer and Analyst assigned primarily to the CCH Information Technology Unit and are located in Martinez, CA or Concord, CA.

The Health Services Information Systems Programmer and Analyst is responsible for the ongoing professional support of mission-critical clinical, business, and operational applications. This support includes planning, implementing, and organizing activities relating to enterprise-wide application selection, deployment, optimization, and training; reviewing and analyzing system and/or service requests using structured techniques and methodology; managing projects from the initial fact-gathering meeting; developing and maintaining training environments and materials; and providing role-based education.

We are looking for someone who:

• Is articulate, both verbally and in writing, and communicates clearly and professionally with staff, providers and vendor community and works well in a team.
• Shows initiative and follow-through.
• Effectively analyzes and prioritizes situations as they arise during the day, responding to urgent requests in a timely manner in an atmosphere with competing demands.
• Acknowledges and respects cultural and linguistic differences of diverse populations.
• Demonstrates empathy in handling customer needs and builds a trusting rapport with customers.
• Excels at troubleshooting.
• Continues to learn; keeping up with the fast pace of change in Information Technology.

What you will typically be responsible for:

• Develop and maintain applications using C#, SQL, T-SQL, HTML, CSS, JavaScript, and/or other programming languages.
• Integrates SaaS applications into business workflows and processes by using custom design, low-code, no-code, or configuration as needed.
• Analyzes information systems requirements and designs and implements processes and/or improvements that promote increased efficiency and effectiveness.
• Documents system design, architecture, and support processes and coordinates and provides user training as appropriate.
• Conducts research on new and evolving computer technologies and recommends systems and improvements for the Department.
• Assists in the preparation of presentations for information systems projects to a variety of internal and external committee.

A few reasons why you might love this job:

• Your work will impact the lives, health and wellbeing of all residents (with a focus on the diverse, marginalized communities) and businesses in Contra Costa County.
• Offices are in the central part of the County.
• The team you would work with is full of people passionate about their jobs, constantly innovating and joyful collaborators.
• Offers a generous benefits package.

A few challenges you might face in this job:

• Staff must adapt to new and ever-changing technology.
• You may have to work under pressure and need to deliver resolutions in tight timeframes.
• Frequent interruptions and changing priorities.
• Working independently on project work, as well as mentoring junior staff is required.
• Participation in after-hours on-call rotations.

Competencies Required:

• Attention to Detail: Focusing on the details of work content, work steps, and final work products
• Professional & Technical Expertise: Applying technical subject matter to the job
• Oral Communication: Engaging effectively in dialogue
• Writing: Communicating effectively in writing
• Using Technology: Working with electronic hardware and software applications
• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
• Fact Finding: Obtaining facts and data pertaining to an issue or question
• Teamwork: Collaborating with others to achieve shared goals
• Critical Thinking: Analytically and logically evaluating information, propositions, and claims
• Adaptability: Responding positively to change and modifying behavior as the situation requires
• Leading Cross-Divisional Collaboration: Demonstrating cooperation and teamwork while working within and across divisions and teams
• Design Sense: Creating work products that are functional, intuitive, and aesthetically pleasing
• Learning Agility: Seeking learning opportunities and applying the lessons to one’s work
• Customer Focus: Attending to the needs and expectations of customers

To read the complete job description, please visit the website: https://www.cccounty.us/hr .

The eligible list established from this recruitment may be used to fill future openings for up to 6 months.

Minimum Qualifications

**PLEASE BE SURE TO ATTACH YOUR PROOF OF EDUCATION TO YOUR APPLICATION.**

Education: Possession of a Bachelor's degree from an accredited college or university with a major in Computer Science, Health Information Management, Medical Informatics, Healthcare Administration, Health Science, Business Administration, Public Administration, Engineering, or a closely related field.

Experience: Four (4) years of full-time (or the equivalent of full-time) experience performing software applications programming and/or systems analysis, one (1) year of which included programming responsibility and one (1) year of which must have been in a health services environment.

Substitution for Education: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years.

Substitution for Academic Major: One (1) additional year of qualifying experience may be substituted for the academic major.

Desirable Qualifications:

• Strong understanding of the ASP.NET Core framework, MVC architecture, and RESTful APIs.
• Ability to work with on prem and Azure cloud services for deployment and hosting.
• Understanding of Cloud (Entra) and on-prem Active Directory for authentication and authorization.
• Understanding of Windows Server, IIS, networking fundamentals like TCP/IP, DNS, DHCP, VPNs.
• Experience with source control systems like TFS or Git for version management.

Selection Process

1. Application Filing and Evaluation: All applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.

2. Remote Oral and Written Assessments: An online assessment will be administered to measure candidates' competencies as they relate to the job. This examination will contain questions requiring oral responses, as well as questions requiring written responses. Candidates must achieve an average passing score of 70% or higher on each of the competencies, as well as an overall passing score of 70% or higher. These may include but are not limited to: Attention to Detail, Professional and Technical Expertise, Oral Communication, Writing, and Delivering Results.(Weighted 100%)

TENTATIVE EXAM DATES

Remote Exam/Evaluation: Week of October 13, 2025

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1-855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 10/7/2025 11:59 PM Pacific

Salary:

$115,959.48 - $155,396.75 Annually