IT Specialist - Sheriff's Office - Regular and Time Limited

Job Description:

IT Specialist - Sheriff's Office - Regular and Time Limited

Description

Position Information

The Sheriff's Office is seeking experienced IT professionals to join the team as IT Specialists!

Starting salary up to $58.58/hour ($ 122,263 /year) and a competitive total compensation package!*

What We Offer

Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including:

• Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available after the end of the probationary period and depending on the assignment
• Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
• Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
• County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options
• Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement health insurance/benefits
• Retirement - A pension fully integrated with Social Security
• Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment
• Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education

About the Position The Sheriff's Office is recruiting to fill a regular, ongoing IT Specialist position as well as an IT Specialist - Time-Limited position that is currently funded through October 8, 2029. Applicants will be considered for both positions.

As part of the Technical Services Bureau in the Sheriff's Office , the IT Specialist provides technical support (hardware and software) and recommends technical solutions to Sheriff’s Office staff using Law Enforcement and Detention applications and systems. This includes receiving and responding to calls, emails, and other electronic messages from staff potentially up to 24 hours per day, seven days a week, 365 days a year. Responsibilities include:

• Supporting and maintaining the Sheriff’s Office server infrastructure including building, updating, patching, and troubleshooting physical and virtual servers hosting Sheriff’s Office applications and data
• Coordinating with County of Sonoma's Information Systems Department on various enterprise technology projects within the Sheriff’s Office
• Coordinating with other public safety agencies in the deployment, configuration, and support of shared technologies including computer aided dispatch, records management, mobile data computers, and data warehouse applications
  
• Supporting and maintaining Biometric identification systems for the Sheriff’s Office, Probation, and other Law Enforcement agencies

The ideal candidate is a problem solver who is able to be flexible amid competing and changing priorities. They will have significant experience working with Microsoft client and server infrastructure, and Microsoft Azure and PowerShell experience is also highly desired. Experience working in local government or for a public safety organization is a plus! Additionally, the ideal candidate will possess many of the following:

• Microsoft certifications related to Microsoft Azure, Microsoft 365, or Microsoft client/computer/server/device administration
• Certifications or training experience related to computer security
• Experience in customer service or at a service desk in a Tier 1 or 2 role including Windows 11 technical support
• Knowledge of Active Directory administration including file permissions, security groups, and group policy
• Experience with Microsoft Hyper-V, Microsoft System Center Configuration (SCCM), Windows Server Update Services (WSUS) and Remote Desktop Services (RDS) server deployments
• Understanding of Networking Protocols (e.g. TCP/IP, DNS, DHCP) including basic troubleshooting of Local Area Network (LAN) and Wide Area Network (WAN) connectivity issues
• Excellent communication, critical thinking, and teamwork skills
• The ability to quickly review, comprehend, and write technical documentation to resolve issues
• Some experience creating training materials and presenting information in a clear and concise manner
• A strong interest in seeing the results of their work directly impacting the betterment of the community

NOTE: The Sheriff's Office is a 24/7 environment. Sheriff's IT Specialists will be required to be part of a standby on-call (paid) rotation and may work various shifts and schedules according to the needs of the agency including weekends. As a condition of employment, individuals will be required to undergo and maintain a Sheriff's Office background clearance. Telework of a maximum of two days per week is possible after the probationary period AND in consideration of on-site minimal staffing requirements. Four-day, 10-hour alterative schedules may be considered by management upon request.

*Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory .

This IT Specialist employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title of this position is Department Information Systems Specialist II.
Application submissions require the Supplemental Questionnaire to be completed.

Minimum Qualifications

Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally this would include:

Experience: Two years of experience in developing and maintaining information technology systems in a multi-platform information systems environment, including at least one year of experience developing and/or modifying applications.

Education: The equivalent to completion of twelve semester or eighteen quarter units in information systems, computer science or closely related field; AND

License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. The positions advertised on this announcement do not require possession of a valid California Driver’s License.

Knowledge, Skills, and Abilities

Knowledge of: IT systems components and architecture; customer support techniques; basic network principles; commonly used software applications; system performance monitoring and troubleshooting; technical documentation methods and procedures; IT systems security methods and techniques; oral and written communication techniques; network equipment, tools and peripherals; operating systems installation and configuration procedures; installation, configuration, and maintenance of desktop components; operating environments; commonly used query languages; data management concepts and methods; server maintenance techniques; file formats used in the delivery of Web content; browser technical requirements.

Ability to: efficiently troubleshoot system problems; provide training to other technical staff; communicate factual and procedural information clearly, orally and in writing; gather and analyze basic facts and draw conclusions; install, configure, and test software on customer workstations; prepare and update manuals, instructions, and operating procedures; provide information and assistance to customers; ensure the application of appropriate security measures in accord with established procedures; assist in implementing and maintaining network and systems services; monitor network and systems performance and troubleshoot minor problems; document and initiate response to security problems; provide guidance and training to customers in accessing network and systems services; assist customers in installing and using applications; maintain database operations; assist in returning disrupted database systems to normal operations; create reports and manipulate data in response to customer requirements; convert user-developed content into workable Web pages; carry out server maintenance functions; test new browser versions for compatibility with existing services.

Selection Procedure & Some Helpful Tips When Applying

• Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
• You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
• You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
• Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.

Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process.

Application submissions require the Supplemental Questionnaire be completed.

Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored.

The selection procedure will consist of the following examination:

An Application and Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria:

• Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.

Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application and Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application and Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.

Additional Information

Being part of the Sheriff's Office and being expected to keep the public safe requires a thorough background investigation process. This process includes an assessment of prior work history, verifying educational experiences, court reports, public records searches, and understanding past patterns relating to drug usage, financial patterns, etc. This entails gathering a significant amount of information from job candidates and speaking to former employers, friends, family members, etc. Polygraphs, drug tests, and medical and physical examinations are also part of this process. Candidates must be honest and forthcoming about information that may arise during the background process. Deception during any portion of this process is grounds for disqualification, even after employment. This process can take anywhere from 3-5 months. Many factors are taken into consideration and one should not assume a credit issue or prior drug use is automatically disqualifying. Candidates will be given the opportunity to present mitigating information they feel should be considered. You are encouraged to be as responsive as possible while this process is taking place to help expedite the timeline, and we encourage you to stay patient and interested in this great career opportunity while this process is taking place.

You may also review the Job Classification Screening Schedule to determine the requirements for this position.

Please read the Sheriff's Office Pre-Employment Drug Use Guidelines for further information.

How to Apply

Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be received by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted.

The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.

HR Analyst: JL
HR Technician: RR

Important Note: Benefits described herein do not apply to Extra Help positions.

County of Sonoma Benefits: General*

These are some of the excellent benefits the County offers:

Paid Time Off: Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment.

Health Plan: Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generous County contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU.

Retirement: Fully integrated with Social Security. For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired .

IRS 457 Plan: Pre-tax employee contribution up to the IRS annual maximum.

Retiree Medical: County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits.

Student Loan Debt Relief: County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education.

Plus, excellent dental, vision, disability, life insurance, professional development, and more.

For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331. Additional details about benefit and compensation packages can be found in the MOUs located at Labor Agreements & Salary Resolution . For specific information about health and welfare benefits, including plan options, coverage, and premium amounts, go to Human Resources or contact the Human Resources' Risk Management-Benefits Office at benefits@sonomacounty.gov or (707) 565-2900.

*Important Notes: Benefits described herein do not represent a contract and may be changed without notice.

Closing Date/Time: 10/7/2025 11:59 PM Pacific

Salary:

$100,578.31 - $122,263.49 Annually