IT Support Technician IV - Hardware Support Specialist

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IT Support Technician IV - Hardware Support Specialist

Texas Tech University Health Sciences Center Lubbock, TX

Location: Lubbock, TX
Categories: Information Technology and Communication Services
Job Type: Full Time
Posted: Sep 27, 2025

Job Description:

IT Support Technician IV - Hardware Support Specialist

Description

IT Support Technician IV - Hardware Support Specialist
42472BR
42472BR

Position Description
The IT Support Technician IV's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will also specialize in hardware and software relevant to the department or unit, and manage area or unit IT projects in support of business operations.

Major/Essential Functions

Monitor and develop the Adobe products and maintain licensing agreements with Adobe.
Administrative tasks (time sheets, leave requests, reports, etc.)
Provide guidance for peers on research of advanced technologies with emphasis on any advanced training and/or group knowledge distribution.
Consults with management and assists peers in correcting/removing outdated policies and procedures as directed.
Maintains accurate and timely work logs.
Works as needed with other IT departments to ensure consistent delivery of IT services for customers.
Responsible for execution and oversight of projects that exceed standard break-fixes and work orders.

Required Qualifications
Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus five (5) years related full-time paid experience OR a combination of related education and/or experience to equal nine (9) years. Applicants for this position will be subject to a criminal background check after a conditional offer of employment has been extended, but before employment can be confirmed.

To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=899103

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.

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