Outpatient Clinic Back Office Supervisor I/II

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Outpatient Clinic Back Office Supervisor I/II

County of Ventura Ventura, California, United States

Job Description:

Outpatient Clinic Back Office Supervisor I/II

Description

Description

OVERVIEW
Current vacancies are with the Ambulatory Care department which is a system of primary and specialty care medical clinics located throughout Ventura County. In alignment with the Ventura County Health Care Agency's mission, Ambulatory Care is dedicated to setting the standard in health care excellence. As an Outpatient Clinic Back Office Supervisor, you'll work under the general direction of an Outpatient Clinic Administrator to plan, organize, and direct a team of dedicated health care professionals in support of back-office functions of a primary care or specialty care medical clinic.

IDEAL CANDIDATE
The ideal candidates will have extensive clinical and direct back-office patient care experience, ideally having held roles such as Medical Assistant, Licensed Vocational Nurse, or Registered Nurse. They will be adept in coordinating schedules and ensuring adequate coverage across outpatient and specialty clinic back-office service lines.

In addition to their clinical expertise, ideal candidates will have a demonstrated history of leading and managing back-office workflows, encompassing both operations and administration. Experience aligning back-office operations with the broader goals of an outpatient clinic and a demonstrated ability to integrate this critical segment with the overall program objectives is highly desired.

WHAT WE OFFER
The County of Ventura offers an attractive compensation and benefits package. In addition to the annual salary, an employee within these positions may also be eligible for the following:

PAYROLL TITLES and APPROXIMATE SALARIES:
Program Administrator I: $2,771.07 - $3,879.87 biweekly
Program Administrator II: $3,103.84 - $4,345.81 biweekly

AGENCY/DEPARTMENT: Health Care Agency - Ambulatory Care

Program Administrator I/II are Management/Confidential classifications and are not eligible for overtime compensation. Incumbents in these classifications are eligible for benefits at the MB4 level.

The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-Term), Intermittent, and Extra-Help vacancies. There are currently two (2) Regular vacancies.
NOTE: If appointed at the lower level, the incumbent may be promoted to the higher level without further examination upon meeting the minimum requirements, demonstrating satisfactory performance, and in accordance with the business needs of the department.

TENTATIVE SCHEDULE
OPENING DATE: September 29, 2025
CLOSING DATE:
October 13, 2025 at 5:00 p.m.

Examples Of Duties

Duties may include, but are not limited to the following:


Typical Qualifications

Some to considerable administrative support experience coupled with clinical experience which demonstrates possession of and competency in technical knowledge of the program area. An example of qualifying experience is:

Program Administrator I

Program Administrator II

An associate's degree or equivalent in nursing, medical assisting, health science, healthcare administration, or a related field; AND


NECESSARY SPECIAL REQUIREMENTS

DESIRED

KNOWLEDGE, SKILLS, and ABILITIES
Working knowledge of:

Ability to:


Recruitment Process

Your application must be received by County of Ventura Human Resources, Health Care Agency, no later than October 13, 2025 at 5:00 p.m.

To apply on-line refer to web site: www.ventura.org/jobs. If you prefer to fill out a paper application form, please call (805) 677-5184, for application materials and submit them to County of Ventura Human Resources, Health Care Agency, 646 County Square Dr., Ventura, CA 93009.

INFORMATION FOR TRANSFER CANDIDATES

If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible. If interested, please click here for additional information.

APPLICATION EVALUATION - qualifying: All applications will be reviewed to determine whether or not the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the screening and selection process.

SUPPLEMENTAL QUESTIONNAIRE - qualifying: All applicants are required to complete and submit the questionnaire for this examination at the time of filing. The supplemental questionnaire may be used throughout the examination process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire may result in the application being removed from consideration.

TRAINING & EXPERIENCE EVALUATION: A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process. It is highly recommended that the supplemental questions within the application are completed with care and diligence. Responses such as "See Resume" or "Refer to Resume" are not acceptable and may disqualify an applicant from further evaluation.

ORAL EXAMINATION - 100%: A job-related oral examination may be conducted to evaluate and compare participating examinees' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job. Examinees must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.

NOTE: The selection process may consist of an Oral Exam, which may be preceded or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool. In a typical T&E, your training and experience are evaluated in relation to the background, experience and factors identified for successful job performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental questions within the application are completed with care and diligence. Responses such as "See Resume" or "Refer to Resume" are not acceptable and may disqualify an applicant from further evaluation.

If there are three (3) or fewer qualified applicants, a T&E or an Oral Examination will not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.

Applicants successfully completing the exam process may be placed on an eligible list for a period of one (1) year.

BACKGROUND INVESTIGATION

A thorough pre-employment, post-offer background investigation, which may include inquiry into past employment, education, criminal background information and driving record, may be required for this position.

EQUAL EMPLOYMENT OPPORTUNITY

The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

For more information about this recruitment, please contact Rhiannon Flores by e-mail at Rhiannon.Flores@venturacounty.gov or by telephone at (805) 677-5183.

YOUR BENEFITS AS A COUNTY OF VENTURA EMPLOYEE

MANAGEMENT

To learn more about Benefits, Retirement, and the Memorandum of Agreement (MOA), see links below.Union Codes: MB3, MB4, MS, MT, MCC, MU

Closing Date/Time: 10/13/2025 5:00 PM Pacific

Salary:

$72,047.82 - $112,990.97 Annually
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