Clinical Case Manager

Job Description:

Clinical Case Manager

Description

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. Our guiding principles-Empathy, Ethics, Excellence, Engagement, and Equity - anchor our approach in delivering services that significantly impact the lives of Austin residents. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Diverse and Inclusive Workplace: Work in an environment where every voice is valued, and Innovation thrives.
  
• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces: Work in innovative and sustainable environments designed to foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Who are we? Downtown Austin Community Court (DACC) is a problem-solving court established in 1999 and was the first community court in Texas and the seventh in the United States. The mission of DACC is to empower people to thrive by providing impartial justice and compassionate community-based services.

Job Description:

Purpose:

Under general supervision, this position provides assessment and case management to targeted clientele.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Conducts screening and assessment to determine diagnosis and treatment of mental, emotional, and behavioral disorders, conditions, and addictions; implements and reviews individual treatment plans based on best practice.
  
• Assists client in the stabilization of bio-psychosocial functioning.
  
• Provides individual therapy.
  
• Provides case management, keeps up-to-date documentation, compiles data and informational reports, and prepares cost estimates.
  
• Refers citizens to appropriate agency or program.
  
• Records data on appropriate form and/or log.
  
• Attends meetings and/or seminars.
  
• Maintains safety and security of self, others, and facility.
  

Responsibilities - Supervisor and/or Leadership Exercised:

None.

Knowledge, Skills, and Abilities:

• Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  
• Knowledge of available resources in Austin for persons with multiple concerns including homelessness, substance abuse, and mental health.
  
• Knowledge of DSM-5.
  
• Skill in working with criminal offenders.
  
• Skill in assessment JB1 and diagnosis.
  
• Skill in establishing and maintaining good working relationships with other City employees and the public.
  
• Skill in negotiation with other social service programs.
  
• Skill in obtaining services for clients.
  
• Skill in the application of casework principles.
  
• Skill in the process of interviewing and counseling.
  
• Skill in prioritizing tasks according to their criticality.
  
• Skill in operating a computer.
  
• Ability to work with hard-to-reach populations.
  
• Ability to be creative in developing treatment options.
  
• Ability to assess clients for mental health, substance abuse, and medical needs.
  
• Ability to engage clients and develop rapport.
  
• Ability to maintain strong boundaries with challenging clients.
  
• Ability to work well under pressure with multiple tasks.
  
• Ability to work as a team player.
  

Minimum Qualifications:

Graduation with a master’s degree from an accredited college or university with major course work in a field related to the job.

Licenses and Certifications Required:

• Valid Driver License.
  
• Must possess at least one of the following:
  
  • Psychologist
    
  • Licensed Clinical Social Worker (LCSW)
    
  • Licensed Masters Social Worker (LMSW)
    
  • Licensed Professional Counselor (LPC)
    
  • Licensed Professional Counselor-I (LPC-I)
    
  • Licensed Marriage and Family Therapist (LMFT)
    
• Must maintain licensure during employment.
  
  • An LMSW or LPC-I must submit a supervision plan to their respective state board within ninety (90) days of employment working towards their LCSW or LPC licensure.
    

Preferred Qualifications:

• Experience working with adult homeless population.
  
• Experience working with clients with significant mental health issues in a clinical setting.
  
• Experience working with clients with substance abuse issues in a clinical setting.
  
• Experience working in a criminal justice setting.
  

Notes to Candidate:

REQUIREMENT: Please note a resume attachment is required for consideration to this position, please ensure to attach a resume before submitting your application.

Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

Employment Application:
The City of Austin employment application is an official document; incomplete applications will not be considered.

Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.

• Detailed, complete Employment Application is required to help better evaluate the applicant’s qualifications - minimum and preferred as noted on the job posting. Incomplete applications will be disqualified.
  
• You must use “N/A” for fields that are not applicable.
  
• Employment history dates must include month and year.
  
• Verification of employment history dates on resume should match online Employment Application.
  
• Starting salary will be based on overall relevant experience from your employment application, not your resume or cover letter.
  
• Please note that Austin Municipal Court may close the job posting at any time after 7 days from the date of the initial advertisement.
  

Department:

Downtown Austin Community Court

Location:

505 Barton Springs Rd., Austin, TX 78704

Pay Range:

$28.29 - $34.80 per hour

Days and Hours:

8:00 a.m. - 5:00 p.m.; Monday-Friday

If you are selected as a top candidate:

CBI:
If selected as top candidate for this position you must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check to be hired and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.

Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information.

• Driving Requirement- This position requires a Valid Driver's License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.
  

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2025-10-16