Building Services Manager

Job Description:

Building Services Manager

Description

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. Our guiding principles-Empathy, Ethics, Excellence, Engagement, and Equity - anchor our approach in delivering services that significantly impact the lives of Austin residents. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Diverse and Inclusive Workplace: Work in an environment where every voice is valued, and Innovation thrives.
  
• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces: Work in innovative and sustainable environments designed to foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

The Austin Facilities Management Department is looking for a talented Building Services Manager to oversee a property, or portfolio of properties, owned and operated by the City of Austin. In this dynamic role, you'll be at the heart of building operations, managing tenant needs, coordinating essential safety and legal inspections, and collaborating with key internal teams on maintenance, capital improvements, space planning, and rent allocation.

• Monday- Friday, 7:30 a.m. to 4:30 p.m.
• Hours may vary depending on work demands and business needs.
• Evening, weekend and holiday work may be required.
• This position is Exempt from overtime.
• Work location will vary

Pay Range:

$71,630.00 - $95, 528.00

Please note that the Department may close the job posting at any time after seven (7) days.

Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system

Job Description:

Purpose:

Under general direction, this position manages all aspects of a single property or portfolio of properties, department-wide programs or operations.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Coordinates and supervises the activities of skill craft positions including plumbing, electrical, Heating Ventilation Air Conditioning (HVAC), etc., involved in minor construction, building maintenance, and related activities as well as the activities of Building and Grounds (or Custodial) staff or program.
  

• Responds to occupant needs and ensures that administrative, building, technical, and custodial staff resolves problems.
  
• Ensures that all services provided to properties are in compliance with City of Austin (COA) and Building Services policies, procedures, regulations, contractual obligations, and standards.
  
• Conducts periodic property inspections, recommending and/or approving alterations, maintenance, and reconditioning.
  
• Contracts for and supervises vendor services as required.
  
• Serves as primary contact with occupant department specific points of contact (SPOCs) and Building Services senior management.
  
• Develops, controls, and monitors annual budgets for operating and capital expenses, forecasting management plans, and preparing monthly performance.
  
• Evaluates the effectiveness and efficiency of programs, properties, and projects.
  
• Develops and recommends short- and long-range plans.
  
• Coordinates activities with other divisions and sections.
  
• Fosters COA and departmental safety culture and enforces safety rules.
  
• Develops and establishes goals, priorities, and procedures.
  

Responsibilities - Supervisor and/or Leadership Exercised:

• Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.
  

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of management and budgeting principals.
  
• Knowledge of maintenance operations.
  
• Knowledge of applicable legislation and legal requirements.
  
• Knowledge of financial terms and principles.
  
• Knowledge of advanced analytical and quantitative skills.
  
• Skill in personnel management.
  
• Skill in budget development and administration.
  
• Skill in developing and maintaining good working relationships with contractors, other City employees, and the general public.
  
• Skill in using applicable software applications.
  
• Skill in data analysis and problem solving.
  
• Skill in planning and organizing.
  
• Skill in oral and written communication.
  
• Ability to multitask and prioritize.
  
• Ability to provide efficient, timely, and courteous customer service.
  
• Ability to conduct advanced financial analysis.
  
• Ability to comprehend, analyze, and interpret complex documents.
  
• Ability to foster and develop systematic processes and continuous improvement principles.
  

Minimum Qualifications:

• Graduation from an accredited high school or equivalent, plus seven (7) years of experience in a related field, including three (3) years of experience in a supervisory capacity.
  
• One (1) additional year of education may substitute for one (1) year of the required experience with a maximum substitution of three (3) years.
  

Preferred Qualification:

• Certification, or the ability to obtain within 6 months of hire, in one or more of the following: Real Property Administrator (RPA), IFMA Certified Facility Manager (CFM), Facilities Management Administrator (FMA), Certified Property Manager (CPM), Certified Green Building Professional (CGBP), Leadership in Energy & Environmental Design (LEED) certification, or other green building professional credentials.
  
• Professional facilities management experience in a municipal setting.
  
• Budget development experience as it is related to the facilities field.
  
• Proficiency in Microsoft Word, Excel, and Outlook and PowerPoint.
  
• Ability to travel to more than one work location.
  

Notes to Candidate:

Important Application Information - City of Austin

The City of Austin employment application is an official document. Incomplete applications will not be considered . A detailed and complete employment application is required to evaluate your qualifications and determine your salary if you are selected for the position.

Application Requirements:

• List your complete employment history, including job titles, employment dates, number of employees supervised (if applicable), and detailed job duties and responsibilities descriptions.
  

• Do not use statements such as “see resume” or “see LinkedIn profile.”
  

• Resumes will not substitute for a complete application and will not be used to determine qualifications or salary.
  

• A cover letter is required and should describe your interest in the position and highlight relevant experience.
  

• All responses to supplemental questions must be supported by information in your application.
  

• No changes will be accepted after the job posting closes.
  

If you are Selected as a Top Candidate:

• We will verify your employment history, professional references, and education (including high school, undergraduate, and/or graduate degrees).
  

• Proof of education from an accredited institution, verification of professional licenses or certifications, and a copy of your DD-214 (if claiming veteran’s preference) may be requested directly from the issuing institution or accrediting authority.
  

• Verification of foreign education credentials through a recognized third-party evaluation service and confirmation of accreditation status with the issuing institution and its accrediting body . Providing unofficial credentials during the application process is recommended to support meeting minimum qualifications . A formal and official verification process will be required before the offer extension step if you are selected for the offer.
  

Driving Requirement (if applicable):

• This position may require a valid Texas Class C Driver’s License or the ability to obtain one by your hire date.
  

• External new hires must meet the City’s Driver Record Evaluation (DRE) standards (e.g., no more than 3 moving violations or 6 points in the last 36 months).
  

Travel:

• If the position requires travel, you must meet Driver Safety Program standards, Otherwise, you are responsible for transportation to and from multiple job sites as needed.
  

Essential/Critical Employee Designation:

• Some positions are designated as Critical or Essential . Employees in these roles are required to report to work during emergencies or when operations are modified . This may include working from a designated site or an alternative work location.
  

Work Conditions:

• Work hours may vary based on operational needs and may include evenings, weekends, holidays, or on-call assignments.
  

• Must have the ability to read, write and speak English fluently.
  

• This position may require an assessment .
  

Veteran Preference:

• Veteran candidates must provide a copy of their DD-214 at the interview to receive the veteran’s preference.
  

Internal Candidates - Good Standing Policy.

Background Check:

• A criminal background check may be required , depending on the responsibilities of the position.
  

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2025-10-14