WA CARES BENEFICIARY ASSISTANCE COORDINATOR

Job Description:

WA CARES BENEFICIARY ASSISTANCE COORDINATOR

Description

OVERVIEW

An Exceptional Opportunity to Empower Lives and Communities

Kitsap County is seeking an experienced human services professional to serve as a WA Cares Beneficiary Assistance Coordinator, a newly created role supporting Washington State's innovative long-term care program. This is your opportunity to assist working Washingtonians in using their long-term trust benefit while shaping the future of care coordination in our community.

In this role, you'll guide individuals and families through complex systems, connect them with vital resources, and ensure they receive the support they need to thrive. You'll collaborate with care teams, community partners, and diverse populations to deliver person-centered assistance that truly matters.
As the WA Cares Beneficiary Assistance Coordinator, you will:

• Deliver eligibility and benefit navigation services for beneficiaries of the WA Cares Fund-assessing care needs, determining eligibility, and recommending service options.
• Conduct in-depth screenings and assessments to identify formal and informal supports and connect individuals to appropriate programs and services.
• Assist individuals in completing WA Cares applications for benefits, services, and referrals, both in person and via phone.
• Provide specialized information and referrals, leveraging deep knowledge of local, regional, and state programs, including home care, aging services, and medical or behavioral support.
• Maintain up-to-date resource directories of local agencies and service providers to support timely and accurate referrals.
• Facilitate outreach and education events to raise awareness about the WA Cares Fund and other community services; represent the division at events, fairs, and forums.
• Build and maintain effective community partnerships with interdisciplinary teams and providers to enhance access and coordination of services.
• Stay current on evolving policies and program guidelines, conducting research and ensuring compliance with state and county standards.

What you bring:

• Valid Washington State Driver's License and a satisfactory driving record.
• Bachelor's degree in the social, behavioral, or health sciences with two years of paid, on-the-job social service experience, or
• Bachelor's degree in any other field and four years of paid, on-the-job social service experience.

Preferred Education, Experience or Other Qualifications

• Master’s degree in the social, behavioral, or health sciences and one year of paid, on-the-job social service experience.
• Demonstrated knowledge of long-term care, disability support services, and caregiving networks.
• Experience in eligibility screening, needs assessment, care planning, and service coordination.

Ready to Make an Impact?

Join us in building a more accessible and supportive care system for Washingtonians. If you’re passionate about making a difference, excel in navigating support systems, and are driven by service, this is your opportunity.
For the complete job description: https://www.kitsap.gov/hr/JobClassifications/WA%20Cares%20Beneficiary%20Assistance%20Coordinator.pdf
For department information: Human Services Main .

OTHER POSITION RELATED INFORMATION

• Who May Apply: This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills.
• This position is classified as eligible for overtime under the Fair Labor Standards Act (FLSA).
• This position is non-represented and covered under the Kitsap County Personnel Manual.

Prior to employment, the successful candidate must:

• Submit official transcripts from an accredited college or university or business school, if education is being used to meet the minimum qualifications.
• Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, as determined by the hiring authority at time of job posting.
• Authorize and complete a criminal background check. Information received is reviewed on a case-by-case basis and will not necessarily remove a candidate from consideration.
• Criminal Conviction Standards:
  • The successful incumbent will or may have unsupervised access to children under 18 years of age, a vulnerable adult, or a vulnerable person, or access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check by law enforcement agencies, which may include fingerprinting.

• Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office.
• Work hours for this position are Monday - Friday, 8am - 4:30pm. Flexible hours are available, as approved by management.
• This posting may be used to fill future openings.
• Only authorized employees and hiring authorities have access to the application materials submitted. Per RCW 42.56.250, all applications for public employment, including the names of applicants, resumes, and other related materials submitted with respect to an applicant are exempt from public inspection.

At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees.

County Paid Benefits Include:
Medical - Kaiser Permanente (HMO) or Aetna (PPO)
Dental - Delta Dental or Willamette
Vision - VSP
Flexible Spending Accounts (FSA)
Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL)
Disability - Short-term disability & Long-term disability
Voya Voluntary Insurance
Transportation incentives
Employee Assistance Program
Travel Assistance Program
Wellness program
Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide .

*Voluntary benefit options also available at the employee's expense

Retirement:
Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security.

Deferred Compensation (IRS Plan 457b): tax-deferred savings program

Holidays
11 paid holidays and 2 additional floating holiday per year. One additional floating holiday after 10 years of service.

Vacation Leave
New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows:

Upon completion of 2 years: 15 days per year (10.00 hours per month)
Upon completion of 5 years: 20 days per year (13.33 hours per month)
Upon completion of 10 years: 25 days per year (16.67 hours per month)

Sick Leave
All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next.

***Part-time employees benefit contributions and leave accruals will be prorated***

Current County Employees
If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status.

NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx

Closing Date/Time: 10/19/2025 11:59 PM Pacific

Salary:

$68,785.60 - $87,984.00 Annually