Specialist IV
Texas Tech University Health Sciences Center Lubbock, TX
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Location: Lubbock, TX
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Categories: Administration and Management
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Job Type: Full Time
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Posted: Oct 04, 2025
Job Description:
Specialist IV
Description
Specialist IV42513BR
42513BR
Position DescriptionPerforms semi-professional work on various projects and programs. Work is performed under supervision within established policies with latitude for independent judgment. Employee performance is based upon a review of completed work and overall results obtained. May supervise specialized clerical section.
Major/Essential Functions- Receives all incoming calls for the clinic.
- Prepares schedule of daily appointments for distribution as necessary, and notifies clinic staff of any changes.
- Requests necessary charts from medical records.
- Receives patients, makes appropriate notations on charts and fee sheets.
- Keeps daily count of patients seen for weekly and monthly reports.
- Contacts patients who have missed appointments.
- Coordinates referral appointments to other clinics.
- Checks billing information; making corrections as necessary.
- Takes information from patient or pharmacist concerning prescription refills, lab reports, etc.
- Coordinating information and requests with physician.
- Processes clinic charge sheets and logs fee sheets.
- Receipts payments for clinic services.
- Assists patients with applications and forms and with questions on their accounts.
- Maintains account activity data for daily reports for the business office.
- Files insurance claims for patients who request this service.
- Assists patients with problems with insurance companies and filing procedures.
- Follows up on claims submitted to insurance companies.
- Notes denial of insurance claim and reason on patient accounts.
- Sends itemized statements to patients, employers or insurance companies as requested.
Required QualificationsHigh school plus 4 years experience. Additional education may substitute on a year for year basis.
To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=899344All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
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