911 Communications Lead
Town of Prosper Prosper, TX, USA
- Location: Prosper, TX, USA
- Categories: Information Technology and Communication Services
- Job Type: Full Time
- Posted: Oct 15, 2025
Job Description:
911 Communications Lead
Description
JOB SUMMARY911 Communications Lead
Hiring Range: $54,496.00 - $62,171.00
Retirement Benefits (TMRS), 2-to-1 Match
Medical, Dental, and Vision
Benefits Effective Within the First 35 days of Employment
Flex Scheduling Opportunities
Tuition Reimbursement
Wellness Benefits
Training & Continuing Education Opportunities
Qualifications:
- High School Diploma or G.E.D and a minimum of two (2) years public safety dispatch experience.
- Must possess and maintain certification as a Certified Training Officer, or the ability to obtain in 6 months.
- Must possess and maintain certification as an Emergency Medical Dispatch Quality Assurance (EMDQ), or the ability to obtain it in 6 months.
- Must possess and maintain Texas Law Enforcement Dispatch Certification, TCIC/NCIC, NLETS/TLETS, SOLACOM 9-1-1 Equipment, and TTY certifications.
- Must pass a pre-employment drug screening and/or post-offer physical exam.
- Must possess a valid Driver’s License.
Under general supervision of the Communications Supervisor, trains and evaluates probationary employees to ensure they are proficient in their role. Provides leadership, mentoring, performance feedback and guidance to support professional development. Monitor and ensure adherence to establish procedures in responses for Police, Fire, and Emergency Medical Services (EMS). Asist in the development and implementation of training programs. Provides support to the police, fire, and citizens.
EXAMPLES OF DUTIES
Please follow this link to the Complete Job Description
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.
This job description is not an employment agreement or contract. Town Council has exclusive right to alter this job description at any time without notice.
The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description.
The Town of Prosper, Texas, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and/or the Town Manager.
PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS
ADDITIONAL QUALIFICATIONS
ADDITIONAL DETAILS
Town of Prosper EmployeeBenefits