911 Dispatcher

Job Description:

911 Dispatcher

Description

Position Description:

• Demonstrates regular and predictable attendance.
• Promotes and maintains positive and effective working relationships and promotes good public relationships as a representative of Licking County Government.
• Monitors/receives telephone calls and initiates proper response.
• Notifies correct law enforcement agencies and any other agency needed or requested by fire department; provides necessary follow-up; tracks all County Fire Department equipment.
• Operates radio communications equipment by answering emergency lines, gets information from caller, transfers call to correct agency and dispatches as necessary, dispatches correct fire department to emergency, relays information on run to responding personnel; provides pre-arrival instructions to callers per EMD cards/Pro QA (e.g., control of bleeding, CPR, clearing airway passages, Heimlich maneuver, and the proper positioning of victims of shock, etc.).
• Attends court hearings and offers testimony as needed.
• Meets all job safety requirements and all applicable PERRP safety standards that pertain to the essential functions of the position and all agency safety procedures.
• Remains informed of current developments and procedures pertinent to duties; may be required to attend seminars/training.

Brief Description:
Monitors and operates radio communications equipment to receive, transmit, and monitor communications of City and County Fire Departments in accordance with 911 Standard Operating Procedures.
Job Prerequisites:
Minimum Qualifications:

High school diploma or general education degree (GED); and one (1) to three (3) months related experience and/or training; or equivalent combination of education and experience.

Additional Qualifications (Agency/Dept. Qualifications):

Effective written and oral communication skills. Ability to manage fast pace, potentially stressful environment. Basic Computer Skills. Microsoft Office Programs (Excel / Word). Typing 45 WPM or faster corrected.

Compensation:
Pay Rate: $22.00 - $26.50 based on experience

After 48 months $29.10 per contract

BENEFITS:

• Paid Sick Leave
• Medical Insurance
• Life Insurance
• 11 Paid Holidays
• Paid Vacation Leave
• CPR Certification
• Paid on-the-job training to include Emergency Medical/ Fire/ Law Enforcement Protocols
• Flex Spending
• Longevity Pay after 5 years
• Shift Differential
• Ohio Public Employees Retirement System

About UFA:
Join the front line of public safety at the Licking County Regional Communications Center as a Fire/EMS 911 Dispatcher. In this vital role, you’ll be the lifeline between the community and emergency responders, calmly and efficiently coordinating fire, medical, and rescue services during critical moments. Our dispatchers use advanced technology, quick thinking, and strong communication skills to ensure help reaches those in need fast. If you thrive under pressure, value teamwork, and are driven by a commitment to protect lives and property, this is your opportunity to make a real impact every single day.

Licking County is an Equal Opportunity Employer.

Closing Date/Time: Open Until Filled

Salary:

USD 22.00 - 26.50 per hour