Patient Services Specialist - Larry Combest Wellness Center LB

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Patient Services Specialist - Larry Combest Wellness Center LB

Texas Tech University Health Sciences Center Lubbock, TX

Location: Lubbock, TX
Categories: Public Health
Job Type: Full Time
Posted: Nov 08, 2025

Job Description:

Patient Services Specialist - Larry Combest Wellness Center LB

Description

Patient Services Specialist - Larry Combest Wellness Center LB
42924BR
42924BR

Position Description
This position works within a flexible schedule and is responsible for ensuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities.

Major/Essential Functions

Complete insurance verifications using the pre-visit Enterprise Task Management (ETM) system.
Enters relevant patient data into the EHR system.
Assist with opening and distributing mail.
Assist with handling incoming checks and credit cards in preparation for deposits.
Scan payments and deposit batches into the secured, identified School of Nursing(SON) server for the Combest.
Receive and process medical record requests.
Assist the supervisor in reconciling monthly batch reports.

Required Qualifications
A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.

To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=901699

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.

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