Public Health Program Coordinator (Quality)

Job Description:

Public Health Program Coordinator (Quality)

Description

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Job Description:

Public Health Program Coordinator (Quality)

Purpose

Under general direction or working independently, administer and coordinate activities of an assigned public health and/or human services program area.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Plans goals, objectives, for assigned programs.
  
• Develops policies and procedures.
  
• Evaluates programs to determine compliance with Federal, State, Local, and departmental regulations.
  
• Develops and conducts orientation and training sessions for program staff.
  
• Assists in budget preparation.
  
• Promotes assigned programs through relevant media.
  
• Investigates client or community complaints.
  
• Handles personnel issues
  
• Performs other tasks as required.
  

Responsibilities - Supervisor and/or Leadership Exercised:

May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills, and Abilities

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of the area of specialization.
  
• Knowledge of current principles and practices of planning and program implementation.
  
• Knowledge of organization and administration of public health and/or human service programs.
  
• Knowledge of program monitoring and policy analysis.
  
• Skill in communicating effectively orally and in writing.
  
• Skill in establishing effective and constructive working relationships.
  

Minimum Qualifications

• Graduation with a bachelor’s degree from an accredited college or university, plus four (4) years of experience in a field related to public health/human services programming, public health/human services planning, or public health/human services program management.
  
• Related experience may substitute for education up to a maximum substitution of four (4) years.
  
• Graduation with a master's degree from an accredited college or university may substitute for one (1) year of the required work experience.
  

Preferred Qualifications

• Experience with Health Resources and Services Administration (HRSA)/Ryan White HIV/AIDS Programs, including knowledge of HRSA Policy Clarification Notice 15-02.
  
• Strong knowledge of community resources and the ability to collaborate effectively with professionals, community groups, and individuals living with HIV, including developing and presenting information to stakeholders.
  
• Excellent oral and written communication skills.
  
• Experience designing and leading quality improvement programs and processes.
  
• Ability to travel to multiple work locations as needed.
  

Notes to Candidate:

Position Overview

The purpose of this position is to provide direct program coordination and support to the HIV Resources Administration (HRA) program, ensuring that quality, timely, and cost-effective social and medical services are accessible to eligible individuals to help maintain or improve their quality of life. Key responsibilities include supporting the development and execution of program activities and continuous quality improvement efforts for HIV services in the community, in alignment with strategies recommended by the Health Resources and Services Administration HIV/AIDS Bureau (HRSA/HAB). The Program Coordinator assists the Program Manager and Funding Specialists in preparing progress reports related to contractor performance, workplans, and special initiatives. This role also provides direct support to the Austin Area Comprehensive HIV Planning Council by collaborating with relevant committees. Additional duties include helping to draft and maintain provider policies and procedures and supporting the rollout of service delivery improvements under the guidance of the Program Manager. The coordinator ensures that all activities are aligned with HRSA/HAB guidelines and requirements.

APH Information

• This position supports Austin Public Health’s Mission and Core Purpose identified in the Austin Public Health Strategic Plan .
  
• Departmental Competencies related to the position can be found on Austin Public Health’s website .
  
• Be a part of Austin Public Health, https://youtu.be/wJgNIc3ivkA .
  

Compensation Range

Min $57,970 - Mid $70,720 Annually

Location

Betty Dunkerly Campus, 7201 Levander Loop, Bldg. H

Hours

Monday - Friday 8:00 a.m. to 5:00 p.m. Eligible for Hybrid Schedule

Immunization Requirement

• Due to high-risk areas, Austin Public Health employees must comply with the department’s immunization policy.
  

Regarding your application

• Incomplete applications will not be considered.
  
• Qualifying education experience, knowledge, skills, and abilities must be clearly stated on your application. Resumes are welcome, but we do not use any information provided on your resume to qualify and refer you to the hiring department.
  
• Work experience listed must include a month, year, and a verifiable Supervisor or Human Resources phone number.
  
• Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees in Good Standing who are candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview.
  

Additional Information

• When public health responds to an emergency, you may be assigned activities that are outside your regular job description. This may involve responding at any time, including nights and weekends, with possible deployment to locations other than Austin Public Health.
  
• This position is eligible for the Public Service Loan Forgiveness (PSF) Program. This federal program is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer.
  

If you are selected to interview

• Military/Veterans must provide a copy of their DD214 at the time of the initial interview to receive military/veteran interview preference
  
• This position will require a pre-employment Criminal Background Investigation (CBI).
  
• If you are identified as a top candidate, verification of your education, which may include High School graduation or GED, undergraduate, and/or graduate degrees, will be required.
  

Electronic Notification to Applications

• Applicants will be notified via e-mail to communicate important information related to the status of their application as part of an ongoing effort to increase operational efficiency, promote a green environment, and minimize delays and costs.
  
• Please ensure that the email address and contact information you provide are current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our e-mails or fail to check your inbox in a timely manner.
  
• Applicants are encouraged to apply immediately. Please note that the Department may close the job posting at any time after 7 days
  
• When public health responds to an emergency, you may be assigned activities outside your job description. This may involve responding anytime, including nights and weekends, with possible deployment to locations other than the Austin Public Health.
  
• This position is eligible for the Public Service Loan Forgiveness (PSF) Program. This federal program is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans.
  

Travel

If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Tobacco-free Workplace

The City of Austin is a tobacco-free workplace. Use of tobacco products and/or e-cigarettes is not permitted on any City of Austin worksite- including construction sites, parking lots, garages, or in personal vehicles parked on the premises.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2025-12-07