Austin Water (AMI) Water Meter Tech Senior

Job Description:

Austin Water (AMI) Water Meter Tech Senior

Description

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

ABOUT AUSTIN WATER:
For over 100 years, Austin Water has been committed to providing safe, reliable, high-quality, and affordable water services to our customers. Today, we serve over 1,000,000 people in the Austin metropolitan area, across more than 548 square miles. As one of the fastest-growing cities in the country, we’re not just keeping up-we’re leading the way with sustainable infrastructure, advanced treatment technology, and environmental innovation.

Austin Water consistently ranks among the best in the country when it comes to water quality. We also treat, return, and recycle wastewater in ways that protect environmental resources. Austin Water exceeds federal and state requirements for clean water and environmental compliance at our water and wastewater treatment plants.

Job Description:

Purpose:

Under general supervision this position leads personnel assigned to the repair and maintenance of Advanced Meter Infrastructure (AM) water meters. Works on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Reviews inventory and submits orders for parts and supplies.
  
• Performs various technical and mechanical work functions associated with installation, repair, and maintenance of AMI water meters and water valves including testing water meters and fire hydrant meters. Interprets meters, gauges, maps, and profiles. Performs flow tests on water meters.
  
• Verifies and documents meter readings and troubleshoots problems related to AMI meters.
  
• Prepares, receives, reads, and completes various forms, correspondence, reports, and work orders.
  
• Initiates customer contact to provide notification of planned work and answers customer questions.
  
• Responds to customer service requests to include water shutoffs, AMI meter reads, and checks for leaks. Posts notices at physical locations. Reviews plans and specification of work assignments.
  
• Leads data entry tasks. Operates a personal computer to enter, retrieve, review, or modify data, utilizing word processing, spreadsheets, databases, internet, email, and other software.
  
• Operates a variety of equipment machinery and mechanical tools associated with the installation and replacement of water meters.
  
• Lead grounds maintenance activity tasks ensuring proper restoration of property and cleanup.
  
• Acts as a member of a confined space entry team and may serve as entrant, attendant, or team lead.
  
• Leads and trains others on AMI software installations, programming, troubleshooting, diagnostics, inspections, and replacement of AMI meters and transmitting devices.
  
• Leads and trains others on AMI meter inspections for damage and defects and performs mounting installations on various surfaces to include water meter lids, walls, and poles.
  

Responsibilities - Supervisor and/or Leadership Exercised:

Provides direction, work assignments, leadership, and guidance to others.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of water meter maintenance.
  
• Knowledge of Federal, State, and Local laws.
  
• Knowledge of City practices, policies, and procedures.
  
• Knowledge of safety practices and procedures.
  
• Knowledge of and ability to work with technology, computers, and various software.
  
• Knowledge of wire splicing and gel cap installation.
  
• Knowledge and skills in pairing Bluetooth communication devices.
  
• Knowledge of basic RF propagation transmissions.
  
• Skill in oral and written communication.
  
• Skill in handling multiple tasks and prioritizing.
  
• Skill in data analysis and problem solving.
  
• Skill in planning and organizing.
  
• Ability to understand and follow written and verbal instructions.
  
• Ability to lead and train others.
  
• Ability to operate power tools.
  
• Ability to establish and maintain good working relationships with other City employees and the public.
  
• Ability to work in confined spaces up to one hundred (100) feet deep, requiring use of SRL Body Harness that supports up to two hundred eighty-three (283) pounds.
  
• Ability to climb to heights of twenty (20) feet on ladders that support up to 300 pounds.
  
• Ability to use SCBSA and operate other breathing apparatus and respirators.
  
• Ability to lift and carry equipment and supplies weighing up to fifty (50) pounds unassisted.
  
• Ability to work in hazardous environments with exposure to hazardous chemicals, solvents, and adverse weather conditions.
  
• Ability to work various shifts, on-call, and call back hours.
  
• Ability to meet and maintain driver eligibility standards detailed in the City of Austin Driver Safety Program.
  

Minimum Qualifications:

Graduation from an accredited high school or equivalent, plus five (5) years of experience in a field related to construction, maintenance, or operations including two (2) years of experience in water meter maintenance/repair, and two (2) years of progressive AMI metering field services experience.

Licenses and Certifications Required:

• A valid Texas Class "C" Driver License.
  
• Requires Class D Water License issued by TCEQ at time of hire.
  
• Class C Water Distribution License from TCEQ required before expiration of Class D Water Distribution License.
  

Preferred Qualifications:

• Experience with water meter repair, exchange, testing or reading experience with meters ranging from 5/8” domestic to 10” commercial water meters
  
• Experience with AMI meter maintenance
  
• Experience using the following equipment: air compressor, motorized pump, hand/power tools
  
• Experience with computer maintenance management systems, Microsoft Office (Word, Excel & Outlook), and geographic information system programs
  

Notes to Candidate:

Position Overview:

This position performs water meter maintenance to include AMI installation/programming, water meter testing, repair, exchanges, meter reading and first response leak inspections. This position coordinates and schedules meter related work with property managers, contractors, inspectors and customers.

Pay Range:

$26.86 - $32.43 per hour

Position(s) will be filled at the following location:

Webberville Service Center: 2600 Webberville Road , 78702

Days and Hours:

• Monday - Friday: 7:30 AM - 4:00 PM
  
• This position in considered essential and may require shift work, overtime, call back, holiday, and weekend work as determined by business needs.
  

Benefits:

Working with Austin Water provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more - click HERE for more information.

When completing the City of Austin employment application:

• A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position.
  
• Provide each job title and accurate employment dates for all jobs included on the application.
  
• Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment and computer software used.
  
• The City of Austin employment application is an official document; incomplete applications will not be considered.
  
• Resumes will not be accepted.
  

If you are selected to interview:

• Your skills and competencies for this job will be assessed prior to being invited to interview. A 70% or above on all the assessments is required to be considered for the next step.
  

If you are selected as a top candidate:

• Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution and proof of your professional licenses or certifications.
  
• If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
  
• A criminal background investigation is required.
  

Retention Incentive Bonus:

This position may be eligible for an Incentive Bonus of up to $3,000!

$500 after 90 days.

$500 after 180 days.

$1,000 after 1 year.

$1,000 after 2 years.

Technical Licensure:

• A valid Texas Class "C" Driver License
  
• Requires Class D Water License issued by TCEQ at time of hire
  
• Class C Water Distribution License from TCEQ required before expiration of Class D Water Distribution License
  

Driving Requirement:

• This position requires a valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.
  

Travel:

• If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
  

Work Environment:

• This position is in a heavy industrial setting and requires performing all duties associated with operating heavy equipment outdoors in all weather conditions including extreme heat, cold and rain. This position will include cross training in operations of various equipment. Position will require adaptability and willingness to change or modify workload on demand and multitask. Position requires working in environments which may have hazardous situations.
  

Physical Requirements:

• This position will require that you be able to perform the following essential job functions with confidence and with or without reasonable accommodations: carrying or lifting up to 50 lbs., pushing or pulling up to 50 lbs., sitting, standing, walking, lying, climbing stairs and ladders, reaching overhead, kneeling, crawling, stooping/bending, twisting, repetitive foot and hand movement, driving, grasping and squeezing, ability to wear personal protective equipment including a self-contained breathing apparatus, exposure to extreme weather conditions, atmospheric conditions, hazardous conditions, and very loud noise.
  

Confined-Space Entry Requirements:

• Candidates must be able to work in environments which may have hazardous atmospheres, or in confined spaces where there is limited or restricted means for entry and exit, or where the activities of an employee are hindered.
  
• Candidates must be able to qualify for the Utility’s Respiratory Protection Program.
  
• Candidates must be clean shaven to meet the Utility’s Respiratory Protection Program guidelines which requires the use of Self-Contained Breathing Apparatus (SCBA).
  

Climbing Requirements:

Candidates must be able to perform duties with confidence at sites where climbing heights of up to 50 feet is required on ladders that support weight as designated by work area.

Essential Employee:

This position has been designated as essential for the City of Austin. Essential positions maintain emergency services or provide public health, safety, utility services, and welfare of the community. In the event of a designated emergency, these positions will be called back or retained to assist with operations and recovery.

Secondary Employment:

• All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department.
  
• Austin Water must review all secondary employment.
  
• Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering secondary employment.
  

90-day Provision:

This posting may be used to fill additional vacancies that occur within the department

Applicants are encouraged to apply immediately. Please note that the Department may close the job posting at any time after 7 days.

All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any Austin Water worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2025-11-26