Job Description:
Temporary - Vital Records Assistant (Hire in Process - Do Not Apply)
Description
JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? - Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
- Value and Innovation : Work in an environment where employees are valued and innovation thrives.
- Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
- Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
- Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
- Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
- Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
- Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.To assist the public in acquiring birth certificates, death certificates, and other vital records.
Job Description:Purpose: To assist the public in acquiring birth certificates, death certificates, and other vital records.
Duties, Functions and Responsibilities:Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Assist the public with the acquisition of vital records; sell, type and register birth and death certificates; fill out affidavits.
- Send information letters to home birth parents.
- Review death certificates for completeness, cause of death and necessary signatures. Register all county deaths; sign burial permits; make certified copies of death certificates to be distributed to funeral homes, customers, coroner's office and vital records department. Prepare transactions for mailings. Calculate end of day sales and prepare check vouchers.
Responsibilities - Supervisor and/or Leadership Exercised: None.
Knowledge, Skills, and Abilities:Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of city, state and Federal statutes, rules, ordinances, codes and regulations relating to recordable documents.
- Knowledge of medical terminology.
- Knowledge of the principles of file systems, case files and records management.
- Knowledge of court processes, legal terminology, and records available through City resources.
- Knowledge of City and Department policies and procedures.
- Knowledge of the principles and practices of inventory control.
- Skill in interpreting policies and procedures with firmness, tact and impartiality.
- Skill in assessing and prioritizing multiple tasks, projects and demands.
- Skill in working within deadlines to complete projects and assignments.
- Skill in establishing and maintaining effective working relations with co- workers and other City employees.
- Skill in operating a personal computer utilizing a variety of standard software.
Minimum Qualifications:- Graduation from an accredited high school or equivalent, plus three (3) years of experience in a field related to general clerical/secretarial experience.
- Any combination of related education and experience may be substituted
Licenses and Certifications Required: None.
Notes to Candidate: APH Information - This position supports Austin Public Health’s Mission and Core Purpose identified in the Austin Public Health Strategic Plan .
- Departmental Competencies related to the position can be found on Austin Public Health’s website .
Be a part of Austin Public Health, https://youtu.be/wJgNIc3ivkA .
“The City of Austin is a tobacco-free workplace. Use of tobacco products and/or e-cigarettes is not permitted on any City of Austin worksite- including construction sites, parking lots, garages, or in personal vehicles parked on the premises”.
Location: APH Health Campus - Levander Loop Salary Range: $24.26 Hours : 8:00 am - 5:00 pm
Immunizations Requirement: - Due to high-risk areas, Austin Public Health employees must comply with the department’s immunization policy.
Tobacco-free Workplace
The City of Austin is a tobacco-free workplace. Use of tobacco products and/or e-cigarettes is not permitted on any City of Austin worksite- including construction sites, parking lots, garages, or in personal vehicles parked on the premises.
Travel: - If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
When completing the City of Austin employment application: - Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.
- A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine your salary if you are selected for this position. Be sure to provide the job title, employment dates and description of responsibilities for all jobs you wish to be considered.
- The application is an official document; incomplete applications will not be considered. A resume will not be considered, in lieu of a completed City of Austin application.
- Please understand that your job application, cover letter, and resume will be used to measure or assess your written communication skills, including grammar and spelling, in helping us screen applications and determine candidates to be interviewed.
- Work experience listed must include month, year, and a verifiable Supervisor or Human Resources phone number.
- When completing the supplemental questions, please note that your answers must be supported by information contained in your application.
ADDITIONAL DOCUMENTS REQUIRED: - Each individual who submits an Application as provided in the Municipal Civil Service Rules and meets the Minimum Qualifications for a Competitive Position shall be considered a Candidate for that Position. Employees, in Good Standing, who are Candidates within the Department or division that the Position resides in and who meet the Minimum and Preferred Qualifications (if any) of the Position will be included in the initial interview.
- All Austin Public Health worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any Austin Public Health worksite - including parking lots, garages, or in any personal vehicle located on the premises.
- When public health responds to an emergency you may be assigned activities that are outside your regular job description. This may involve responding at any time, including nights and weekends with possible deployment to locations other than the Austin Public Health.
- This position is eligible for Public Service Loan Forgiveness (PSF) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans.
Salary and Benefits: - Salary is commensurate with experience and qualifications. This position comes with a comprehensive benefits package consisting of medical and dental coverage, paid sick, vacation, and personal time, and a retirement plan.
If you are selected to interview: Assessments: - Military/Veterans must provide a copy of their DD214 at the time of the initial interview to receive military/veteran interview preference.
- This position will require a pre-employment Criminal Background Investigation (CBI).
- If you are identified as a top candidate, verification of your education, which may include High School graduation or GED, undergraduate, and/or graduate degrees, will be required.
- A skills assessment may be required.
Electronic Notification to Applications: - Applicants will be notified via e-mail to communicate important information related to the status of their application as part of an ongoing effort to increase operational efficiency, promote a green environment and minimize delays and costs.
- Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our e-mails or fail to check your inbox in a timely manner.
- Applicants are encouraged to apply immediately. Please note that the Department may close the job posting at any time after 7 days.
EEO Statement for City of Austin:
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
Closing Date/Time: 2025-11-21