Program Manager III

Job Description:

Program Manager III

Description

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Job Description:

Program Manager III

Purpose:

Under limited direction, this position is responsible for developing, implementing, and managing complex program(s) that integrates multiple elements or projects to achieve a defined objective.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Develops and implements full-scale complex or multiple programs that may have both internal and external stakeholders.
  
• Determines program goals, objectives and resource requirements.
  
• Establishes program standards, methods, policies and procedures.
  
• Develops, manages and submits proposed budget and forecast planning.
  
• Coordinates and collaborates with multiple stakeholders involved in or affected by programs.
  
• Monitors and evaluates program effectiveness, and implements improvement strategies.
  
• Develops, manages, and monitors the program budget and associated projects and provide financial information.
  
• Manages, coordinates, implements and monitors projects associated with assigned programs.
  
• Interacts with internal and external customers.
  
• Investigates and responds to inquiries from the public and other departments.
  
• Attends meetings and conducts presentations to Boards and Commissions, City Council Committees, City Council, and other related agencies.
  

Responsibilities - Supervisor and/or Leadership Exercised:

May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of program management.
  
• Knowledge of principles and practices associated with assigned program area(s).
  
• Knowledge of fiscal planning and budget preparation and monitoring.
  
• Knowledge of management principles related to municipal project and program activities.
  
• Knowledge of City practices, policies, and procedures.
  
• Knowledge of supervisory and managerial techniques and principles.
  
• Skill in strategic planning and budgeting.
  
• Skill in oral and written communications.
  
• Skill in planning, coordinating, and implementing programs and activities.
  
• Skill in interpreting, organizing, coordinating, and executing assignments, projects, and programs.
  
• Skill in handling multiple tasks and prioritizing.
  
• Skill in using computers and related software applications.
  
• Skill in data analysis and problem solving.
  
• Ability to work with frequent interruptions and changes in priorities.
  
• Ability to establish and maintaining good working relationships with other City employees, City management, political offices, and the public.
  
• Ability to exercise good judgment, tact, and diplomacy in all dealings and maintain confidentiality as required.
  

Minimum Qualifications:

Graduation with Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus five (5) years of experience in a field related to the job, including two (2) years of experience which were in a supervisory, project or program management capacity.

Licenses and Certifications Required:

Valid Texas Class C Driver License.

Preferred Qualifications :

• Experience in management, overseeing and leading teams in public safety, higher education, or a similar field.
  
• Experience teaching, evaluating courses, and developing curricula and academic programs of higher learning.
  
• Experience collaborating with internal and external public safety stakeholders to develop and sustain positive police-community relationships and engagement.
  
• Experience in process development, refinement, and documentation to ensure efficient and consistent implementation of training and curriculum initiatives.
  
• Experience conducting independent research, develop data-driven recommendations, and present findings related to leadership with professionalism and objectivity.
  

Notes to Candidate:

Location: 4800 Shaw Lane Austin, TX 78744

Hours: 8:00 am - 4:00 pm

Salary Range: $38.70 - $49.13

The Austin Police Department (APD) is seeking a Program Manager III to lead the Police Academy ’ s Curriculum and Instructor Development and eLearning (Distance Learning) teams. This leadership role provides strategic direction to Academy staff and executive leadership on implementing professional recommendations, managing and tracking curriculum initiatives, and guiding the revision efforts of the Academy ’ s Professional Advisory Committee. The Program Manager III oversees the review and development of all training curricula to ensure compliance with Texas Commission on Law Enforcement (TCOLE) standards and alignment with the Department ’ s mission and instructional goals. The position also serves as the primary reviewer of all Academy responses related to curriculum development and training, ensuring quality, consistency, and adherence to professional standards. Additional responsibilities include coordinating curriculum for cadet, in-service, leadership, response to resistance, firearms, and specialized classroom training programs.

City of Austin Application:

A complete and detailed City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. Starting salary will be based on overall relevant experience and education. Application must include job titles, job duties performed, full or part time status. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used.

CBI:

Must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information.

Secondary Employment:

All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department.

• APD must review all secondary employment.
  
• Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD, as well as current APD employees considering Secondary employment.
  

Benefits:

Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information.

To learn more about working with the City of Austin, click here to watch a short video!

Travel:
If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

EEO/AA statement:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2025-12-19